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LightInTheBox

Australia,
Victoria

Consumer complaints and reviews about LightInTheBox

Debra Koster Send email
 
Mar 19, 2012

color of jacket & dress completely different

After purchasing a dress & jacket for my son's wedding it arrived when i was on holiday and had it kept on hold at the post office, by the time i got home and saw the dress i was so excited, but then when i tried it on i couldn't believe it.
I am a standard size 12 of sometimes a 10 but the bust measurement on the dress is 45 inches bust ! which is just ridiculous.
But the jacket is a completely different color to the dress, not slightly but totally different although both tags state Regency is the color.
I am so upset they refuse to help me because i contacted them after 30 days so i have lost all my money and now have to hire/borrow something as i cannot afford another option.
I hate Lightinthebox and i am not an evil person but i would laugh my head off if the whole company went broke, although the way they trade they'd be loaded!
I HATE YOU LIGHT IN THE BOX!!! I CAN'T STOP CRYING!!!11
LightInTheBox Send email
 
Mar 19, 2012

color of jacket & dress completely different

Hi Debra Koster,

I'm sorry to hear you got the wrong size for the dress and wrong color for the jacket you ordered. Please send me the order number to [email protected] for me to seek help for the necessary solution. Thank you for your patience.

All the best,
Angelie
Light In The Box

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