After making a payment on a payment arrangement I had made my car was still repoed. I had also reported I had my own insurance so I would not be billed 384 instead of my usual payment of 320 they never adjusted it and am still being billed 384. In literally at the end of my loan with 2 payments left and it's all late fees in being charged.

On memorial day my car got repossessed. The thing about it was I made payment arrangements.when the company came to our house to get the car they had no paperwork. We had money in hand to pay and the company couldn't take it because they had no paperwork. I called the next morning and they informed me that the only way to get the car back is to pay my loan in full. And the reason why is because my loan is new. And then they said I am a risk cuz I don't make enough money. Huh? I don't make enough money? I am at the same job as I was when I got the loan and I even get more now. And when I bring up the fact that we have more income of OVER $1,000 a month from SSI/SSA They refused to add it and wouldn't even talk to me about it. I have been trying to add this since we got the loan. Hmmmmm are they prejudice against people on government assistance? When I asked to talk to management they refused. I asked to be transferred to the legal department and they put me on hold for over 30 minutes and then got disconnected. Call back and of course nobody was available to talk to me. Lobel is the worst company with awful customer service

I have been Financed through Lobel Financial for not that long. things were o.k at first untill i stoped paying them around 70 additional dollers for Insurance they were providing me, that was not even what the law required. so when i got a ticket for no insurance i stopped sending in the additional 70 dollers with my regular payment.i explained this to one of the reps and i told him no one i ever spoke to explained this to me. as if they did i woulda got my own insurance since day one. i keep records of all my payments and told him as far as i knew i was up to date with my payments. he started calling a few days later saying my car was going to get repoed if i didnt febuarys insurance fee. i told him i had my own insurance to check my Records. he then told me we would figure it out and i had till Monday. well, sunday my car was repoed! i then had to pay all these extra fees and got nothing but very bad Rude customer service! i was calling and calling to make arrangements cause i needed my car for work, and got nothing but the run arround. i was being transfered from one rep to another like i was nobody, i then got soo fusterated and made a comlaint! by this time i hade been on hold for about an hour and a half. i was so upset by the time i got a supposidly "manager" i was crying and so stressed. every single person i talked to was very Rude, and very un professional! i got my car back, but now its like has soon has im a few days late they start calling everyone before they actually call me! they speak to me as if im a child, i know they are collectors and understand that. but they dont need to act the way they do. i am not surprised there are other complains against them. i know now for sure i was right how i felt about them, im glad im not alone. now my car is giving me probloms, on top of that have a payment i need to pay, and im just ready to file bankruptsy because i do not want to deal with them!!

I hate this freakin place lobel is the worst they repoed my car i had the payment in the mail and they freakin took my car i was not even behind more than a month and on top of that im gettin the run around and i need my damn car and its almost paid off.