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LRUMAR PUBLICATIONS LLC

United States,
Kansas

Consumer complaints and reviews about LRUMAR PUBLICATIONS LLC

User891469 Send email
 
Apr 7, 2012

Not getting what was ordered and no return call

I ordered a magazine from a young gentleman who said he was Jordan and he was selling magazines for a contest at the local community college. Had Barton County class roster and said they were competing for a trip. I wrote a check #6218 and this was on 9-1-11. I have yet to get any magazines of the Taste of Home magazine that I ordered. I looked for a number to call the company and did not find one so I googled it and got the number from the website and called I left a message on a machine. I have called every two weeks since that time and no one ever answers the phone and to this date no return calls have been made. I would just like my money back since it appears that I am not going to get the said order. The receipt states to allow 90 to 180 days for delivery-133 days and counting since ordering. This is poor customer service and the fact that no one returns calls or even attempts to return them is horrible.
User928579 Send email
 
Apr 7, 2012

Not getting what was ordered and no return call

If you have the receipt and you should if you have the name of the organization, call the magazine and reference your complaint. The magazine should be able to take care, of the problem. Be sure you have the receipt, the magazine will ask what the order was for and the price you paid!

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