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M2 Media and Shoebuy.com

United States,
Florida

Consumer complaints and reviews about M2 Media and Shoebuy.com

dmt53 Send email
 
Oct 4, 2016

unauthorized magazine subscription

I began receiving Time magazine in the mail so I contacted Time since I did not sign up for the subscription. They said the subscription was set up through M2 Media Group and they gave me the phone number to contact them. They suspended delivery of the magazine in the meantime. I contacted M2 Media and after about 2-3 minutes on hold, I talked with a customer service rep who told me that it was a year gift subscription without automatic renewal from shoebuy.com. I haven't even made a purchase from shoebuy.com in a year or so. Anyway, I canceled the subscription immediately and don't expect to be billed for it. This seems like an unethical practice on shoebuy.com's part and I will be contacting them to let them know what I think about it.

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