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Macaroni Grill

United States

Consumer complaints and reviews about Macaroni Grill

Lucy VanPelt Send email
 
Mar 16, 2012

Lisa Gillett in Corporate Guest Relations

How about gravy?
Sammycat13 Send email
 
Mar 15, 2012

Lisa Gillett in Corporate Guest Relations

really, what happened, details we need details. that's my complaint!
Anonymous2013 Send email
 
Mar 15, 2012

Lisa Gillett in Corporate Guest Relations

I had a very negative experience with Lisa Gillett in Corporate Guest Relations. Lisa treated and questioned me like a criminal even though I'm the victim. She lied to me about different things. Lisa said she had spent a lot of time replying to my emails when it was somebody else who replied to my emails. She said the manager called me twice when it was only once. She said she had called me many times when she had only called me once. Lisa was very rude, unfair, and inconsiderate. She didn't care about what I (the customer) want or don't want. She demanded that I act according to what she or the restaurant wants. Lisa lied that I agreed to submit my concerns with the check number going forward and 'This will ensure your comments are addressed promptly by the Guest Relations team.' - blaming me for their own slow response and resolution, when their slowness had nothing to do with the check number.
Brenda* Send email
 
Mar 15, 2012

Lisa Gillett in Corporate Guest Relations

Can you add some meat to go with those potatoes?

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