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MACY'S

United States,
Virginia

Consumer complaints and reviews about MACY'S

Customer Cares Send email
 
Mar 14, 2017

Unfair practices

There really should be a class action law suit! Here goes... unbenounced to my knowledge when I opened my Macy's account I was automatically enrolled into a credit protection program. Upon me taking not seem I would pay my bill and never saw the additional charges. Once I took notice of the charges I called and requested a full refund I don't have a need for the protection as a retiree. I received a very nice letter in the mail refunding me back over 1400.00 however a couple days into the refund Macy's decides they want to lower my credit limit by the amount of the refund ( or the amount which I hadn't touched as of yet! So I'd rather receive a bill for 2buck then to get strong armed robbed by a company whose products I really cared for and bill I paid earnestly. Give the refund with a smile then take it back by lowering my line of credit is the shakiest business move by any major corporation I've seen yet. Yes I'm talking to an attorney to discuss damages! Bye Macy's!!!

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