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Macys Worry No More

United States,
New York

Consumer complaints and reviews about Macys Worry No More

bobvetter Send email
 
Mar 10, 2024

Not as advertised

I was told I would get a refund not a voucher that can only be used on large items of furniture
I usually do not buy insurance but since it was Macys telling me about this plan I trusted them to be truthful . It also took several calls and then an unfriendly website to register for the refund (voucher).

Macys should be ashamed. They should also be required to give customers a copy of the voucher rules.

My advice DO NOT SHOP AT MACY'S.
bobvetter Send email
 
Mar 10, 2024

Not as advertised

I was told I would get a refund, not a voucher that can only be used on large items of furniture
I usually do not buy insurance but since it was Macys telling me about this plan I trusted them to be truthful . It also took several calls and then an unfriendly website to register for the refund (voucher).

Macys should be ashamed. They should also be required to give customers a copy of the voucher rules.

My advice DO NOT SHOP AT MACY'S.
bobvetter Send email
 
Mar 8, 2024

Not as advertised

I was told I would get a refund not a voucher that can only be used on large items of furniture
I usually do not buy insurance but since it was Macys telling me about this plan I trusted them to be truthful . It also took several calls and then an unfriendly website to register for the refund (voucher).

Macys should be ashamed. They should also be required to give customers a copy of the voucher rules up front.

My advice DO NOT SHOP AT MACY'S.

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