Sir I have Booked two rooms in Goa for the day 23.10.2017 and advance amount was paid through "Make My Trip".....Today when son daughter and ladies reached in the Hotel the room was refused there and it was told that there is no booking in our name. So all the ladies and my son and children suffered as they could not get room for long time and compelled to search and was much harassed ....and mental agony physical trouble and economical loss also.

So it is very bad harassment by the "Make My Trip " personnel and they are liable for proper action....

Dear Mr Saini,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

P.N.R NUMBER R16-008335
DEAR SIR
SUB- WHY WE WILL NEVER TRAVEL THROUGH MAKEMY TRIP
WE HAVE BOOKED TOUR MAY28 TO JUNE 3- 2016. YOU HAVE BOOKED SO CALLED THREE STAR HOTEL TO PHUKET 88 HOTEL. SORRY TO SAY YOU HAVE CHEATED US AFTER ALLOTING ZERO STAR LODGE TO US . ON WEBSIDE YOU WILL FIND IT IS THREE STAR HOTEL . WEB SITE CAN BE DEVELOP @1000/- PAYMENT. BUT ACTUALY IT IS A LODGE HAVING NO STAR. YOU ARE REQUESTED TO PLEASE PROVIDE US THREE STAR CERTIFICAT OF THE SAME HOTEL . CERTIFICATE SHOULD BE FROM PROPER AUTHORTIY WHO ISSES STAR RATING.
SAME IS THE CASE AT BANGKOK HOTEL ROYAL ASIA LODGE .
YOU ARE REQUESTED TO CLEAR THIS ISSUE IMMEDIATELY OTHER WISE WILL HAVE OPTION LEFT AND WE WILL GO TO CONSUMER COURT.
WE CANT BELIVE WORLD FAMOUS ORGANISE CAN DO SUCH CHEATING WITH THEIR CLIENT. YOU HAVE SPOIL OUR TOUR IT WAS SO PAIN FULL AGONY SPECIALLY AT PHUKET. THEY DONT HAVE EVEN POT IN THE ROOM FOR MAKING TEA IT SELK. THEY EVEN DIDNOT PROVIDE HOT WATER AND MILK. WE HAVE TAKEN THIS FACILITY FROM OPOSITE BAR . I HAVE MADE SOME VIDEO ALSO AND SEND THOSE TO WHATS APP NUMBER 9599781665 .THIS NUMBER WAS GIVEN BY MADAM SEEMA. I TRYED NUMBER OF TIME ON WHATS APP ON THIS NUMBER AND REQUEST HIM TO RESPONSE MY CALL BUT ALL IN VAIN
WAITING YOUR REPLY
ASHA SAINI
9910048043/DEEPAK SAINI-9810048043