Submit a Complaint

MasterCard

Malaysia

Consumer complaints and reviews about MasterCard

Marty Martin Send email
 
Oct 30, 2019

Credit Card bill

To whom it may concern;

I booked a one night stay at the Cumberland, MD Hampton Inn, the confirmation number was R1722710502 and was paid for by my master card The agent was to send me a bill and the confirmation via email I have not received it. The date of the stay was 10-28-19 checked out 10-29-19. This is needed for my expense accounting. Thank you

Sha'ron D. Martin
William Wang Send email
 
Oct 29, 2019

Not receiving statements

Dear Sir,

My name is Wang Jeck Hian, holder of Maybank Mastercard No: xxxx xxxx xxxx 0691.
For the past few months, maybe 6 months or more, I had not been receiving statements for my credit card mentioned.
Ironically, if I were to delay my payment, the statement will be send but not if I were to pay as early as possible through ATM.
As you properly realised yourself, your branches and ATMs are closing down, even ATMs have limited services and OUT OF SERVICE most of the time. This had forced me to make payment whenever convenient but with undesirable consequences - not getting any statement from you. This is not acceptable in any business relation and if you do value the reputation of Maybank.
Kindly send me statements of my maybank MasterCard account from July 2019 until the latest. Thanks

Regards
Wang Jeck Hian

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username