I have (as of 5.14.2014) 865 days left of 3 year subscription that I have just canceled. McAfee refuses to refund pro-rata time NOT used. That is totally unacceptable - and would like to know whom to approach in order to get the refund.

I had McAfee years ago on an old computer. I've been getting both mail and emails requesting that my credit card be updated for my renewal subscription. I contacted McAfee notifying them that I no longer had that computer, and requested that they stop trying to obtain current credit card information. I spoke to someone in India. Not only did they have my wrong (old) email address, but my old address since I had moved. Yesterday, August 23rd, I received an email that was transferred to my new email account, that I was charged over $80.00 for a renewal on a computer I no longer had. I checked my credit card, and lo and behold they obtained my new credit card information. I knew I had taken off my auto-renewal since my computer was replaced, so not only did they go and put my account into auto-renewal, they fraudulently charged a credit card that had no balance and was not being used! I immediately contacted my credit card company and requested that they remove the fraudulent charges, close out my account and issue another card number. McAfee claims that they work with the banks and credit card companies to obtain the new information so that their customers do not have a lapse in subscription. THIS COMPANY IS NOT TO BE TRUSTED!!! THEY STEAL ACCOUNT INFORMATION IN ORDER TO GET BUSINESS. Any reputable company who wants your business would not do this, especially if you do not update your credit card number after it expires!!! There should be class-action lawsuit against them to prevent their stealing money from accounts!

I had McAfee. Over a couple of years my computer got so slow it was taking two minutes to save a Microsoft word document. The technician took all the McAfee stuff off and the computer ran like new. Notified them to cancel subscription, no reply, but I stopped getting upgrades. In March 2011 they continued to debit my credit card, but I was too busy to do anything about it. My credit card expiry dates were changed in November 2011. In February 2012 I began getting emails advising to update my credit card details with them. Four times I notified them that I did not want to renew, but eventually thought, my credit card expiry has changed they won't be able to renew. What the ****???? They still debited my credit card!! I complained to the bank about this .The bank said that they know the card renewal is just for two or three years, and they just try each month until they find the one that works. The bank also told me the only way to stop them is to cancel my credit card and open a new one, which I have now done. But it is very inconvenient and I have to re-notify the dozen or so genuine companies. I am so mad about this. This company is immoral, unethical and despicable. If you are looking for computer security, keep away from them. They are bad bad news.
Still on McAfee, their virus scan product appeared on my wife's computer when she updated Adobe, or something, How did this happen? Every time my wife did a different activity their window would pop up and advise her that she had 687 errors, viruses etc etc which needed to be dealt with. This was totally bogus: their was and still is nothing wrong with my wife's computer. I had to delete this programme, with some effort. Beware of these people.