I order hari ni Dan dh byr
Tgk balik order saya
Tarikh yg nk bg kat saya 26/11
Saya mau mkan hari ni
U hnatar 26/11 buat apa
Apa function i order hari ni....

I mau u all buat refund utk syaa

order guna macdelivery apps,dekat apps kata pesanan akan sampai pada 24/4/2023 23:50pm tapi sampai kesudah tak sampai2 ,call pun takde senyap macam tu je..duit dah tolak tak boleh bayar time cod.MOHON RESPON!!

Order McDelivery at 9:40pm and waited for more than an hour the food wasn’t delivered. The application not available to cancel the order and the worst part is the customer service not operating after 9:30pm. Very disappointed with their service

BRG XCUKOP.. ORDER BEEF BURGER TPI XSMPAI.. DEKAT RM8 KOT... PASTU AIR ORDER LAEN DPT LAEN.. MMG SPOILED MOOD NK MAKAN DGN FAMILY.. SMPAI BERGADUH SBB STRESS DGN SERVICE KT SINI.. YA ALLAH RASE MCM NAK MAKI JEEE.. TOLONGLAA.. KECEWA SGT DGN SERVICE MCD YG SEDIAKAN MAKANAN NI.. TOLONGLA ALERTTTTTTT

I placed an Oder at 1140pm with eta at 0025 am after waiting at 0030 am I got a cl from mc donals setiawangsa saying that sorry we can’t deliver your Oder due to lack of staff ( if you provide a service bloody well make sure you are capable of doing it if not remove you delivery service ) this was a utter waste of time if you cannot send it out don’t except the Oder in the first place and on the second point there are 3 mc donals in my are and setiwangsa being the furthest why did my Oder go to there not the one in double tree I usually drive but since my car wasent avible I sent in an Oder how does this system work and this is not the first time it has happend a dozen time wrong Oder, late delivery and so on this is a utter waste of time Macdonald you have a shitty service sadly you can afford to since you know people will still eat your food

Worst online delivery. No matter what time I tried to order online delivery, stated there 'tak boleh buat pesanan dlm waktu ini'. Some more tried to call to order can't even reach the number. Called 1300 number but doesn't helped at all.

I ordered for MCD few days ago, and its really frustrating. I am staying in Jalan gasing address. I already add new address together with my sisters mobile number in Melaka GH. We are ordering food due to we can't travel outside. My brother admitted in GH melaka and my sister taking care of him. My sister waited for more than an hour. The food didn't arrive and no any call done. I check my email address, and than only I noticed, the system auto route to jalan gasing address. I try to call general hotline, and its closed. There is no anyway for me stop or change the order to Melaka address. Than the delivery person arrived to my jalan gasing address. I didnt take the order from the person. I already shared the full story to the delivery person. When the person reach my house it was 11.45pm and the person asking me call the Melaka MCD branch to arrange new delivery. I already paid using my cc and I haven't receive any refund yet. due to this issue, I arrange someone to buy foods for my sister in Melaka GH . It is my very bad experience, I cant trust MCD anymore. I am going to shared this in facebook .. for sure. I will make this viral. I didnt receive any call from MCD regards to this issue. There is no any courtesy call or did not receive any compensation. I need someone to call me and explain what's going on with MCD, and what they are going to do with my complaint.

I placed ordered via McDelivery app; and even received a confirmation email stating that my order is in transit. But it never arrived!!

Hi mc delivery, i'm waiting your delivery from 4pm.
Until now 5.10pm has not arrived my order. I'm very disappointed with your service. 😒

Nombor Pesanan: 69-29/05/2018-248695

I placed my order around 12.20PM. The food was expected to arrive around 12.45PM. I heard one knock, and I counted my money for 2-3 minutes. When I went out to take my food, the rider was already gone. The operator called me around 12.56PM and said that the rider waited outside my place for 15 minutes and just went back to do delivery to another place. Apparently, I felt cheated because I only took maximum of 3 minutes to count for my money. The saddest thing is that, the operator was being half rude to me and she was half raising her volume to me. I explained nicely that I already went out to take my food and the rider was already gone by then. But all she did was blaming me for taking too long to open up the door. GIRL, it was only for 3 minutes! I finally had to cancel my order as she said, if I am to proceed my order, it will take another 30 minutes as they're prioritizing another delivery. That's another mistake there. It was your rider's fault, so I should be prioritized over another customer. Terrible terrible mistake.

Saya order 2 set Chicken Bundle B meal berserta 1 McFlurry Green Tea, 1 SundaeChocolate 1 Sundae Strawberry. Dalam set Chicken Bundle B meal ada 1 set McChicken burger, 1 set Spicy Chicken McDeluxe & Chicken McNuggets 6pcs... Sepatutnya saya dapat 2 set Chicken McNuggets 6pcs, tapi saya hanya mendapat 1 set sahaja... Saya call store pada pukul 19:58 dan mereka kata mereka akan hantarkan 1 set nugget yang tertinggal. Saya call semula pada pukul 22:17 dan mereka angkat call tapi tak jawab. Saya call semula tapi mereka tak angkat call... Saya tahu saya ni student tapi saya customer. Tolong jangan pandang rendah pada kami student.. Saya dah bayar tapi produk yang saya dapat tak cukup... Kalau selepas saya call, staff hantar produk tu, saya boleh terima.. Tapi saya dah call, cakap nak hantar, tapi tak hantar... Nampak sangat yang staff memang tak nak hantar... First time saya rasa kecewa sangat dengan McDonal...

18/4/18 - Very disappointed by the service, I placed down an order in advance for 10 pm hours before the set time only for it to be cancelled last minute. Last I checked the order, the time was only 9:59 pm, the delivery was already in progress. I waited 30 minutes but it never showed up. Tried to track the order again but it says the delivery has been cancelled.

Saya order set ayam 2 pcs 2 set tapi sampai only 1 set. Nak kol untuk complaint tp no delivery dah discontinued. So sy rsa order online macam ni melecehkan. Better bercakap dgn operator. Terima kasih.

25/10/2017 i'd ordered for delivery before 10.00 pm but then the estimated delivery time was at 11.55 pm ???? it is very very very late already and i live in hostel where outside people cannot go through the gate after 12.00 am. ohh the should i walk to the gate just to take the foods? hell no. if i want to do so then why bother to order for delivery right ? please, it was said earlier that the order will arrived around 10.15 pm to 10.45 pm then why soo late? mcdonalds is a famous fast food restaurant but why the service is like this.

I have accidentally order foods that i don't want to. But I can't ccancel it through call that I have made to 1300-13-1300. This online delivery system is suck.

Sep/20/2016 we were trying to order McDonald online via www.mcdelivery.com.my at around 11.30am. Half way ordering, the website suddenly shut us down by cancelling what we have ordered, and asked for new order entry. We clicked on new order many many times and yet it did not allow us to make any order. That was around 12pm. As we know it takes 1-2 hours to order for large order, therefore we did not proceed further for the lunch that day.

The next day, Sep/21/2016 we tried to order online again much earlier around 9.30am, hoping to have the lunch delivered by 12pm. Around 12pm we tried to track order, but the website was showing that the order was cancelled. We then went on to call the hotline 1300-13-1300 and was told that several calls were made by McDonald to confirm the large order earlier on but we did not pick up the phone. We checked the call history and found out that McDonald uses "Unknown number" to call us. How can McDonald being such a huge and famous fast food restaurant doing business as such?

By disgruntled customers
Sep/21/2016