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McDonald's Bukit Indah

Malaysia

Consumer complaints and reviews about McDonald's Bukit Indah

Joe86 Send email
 
Apr 28, 2016

Worst Service

This is my first time coming to Bukit indah Mac Donald outlet to eat my dinner. I went to one of the counter to purchase two sets of meal and upsize for both meals and one ala-carte item. So both meals include 2 drinks, and so my drinks are ribena and Fanta Frozen. As for Fanta Frozen, they have some smell in it, think they never wash or clean the machine. So I went to change to another one, which tastes the same, and I went to change again, they changed for me a regular size of coke, which I already upsize my meal at first. Last but not least, i am so hungry that I have to eat my food before I get any gastric pain. So after I ate some of the food, I went to change my drink, they gave me additional regular coke and all the while they even didn't apologise to me. By the way, I also did ask for the manager, but the counter staff did not tell the manager what is it happening. So what is the manager for? Just a name!!! There is no customer service at all.

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