I bought a brand new suit and it needed to be altered. I brought it to Mens Warehouse as i thought they will do a good job. I've bought suits from them before. However i got a better deal so i bought this suit in a different store and they did not provide any altering services so i went to Mens Warehouse. They gave me bill for $106.87 to alter which i did pay upfront.I was asked to wear the suit so that the tailor could measure accordingly. Everything was done and i was given a date to pick up which was a wait of a week and a half. While waiting i called in to find out the status. (If the suits was almost ready). I was told that its still being worked on. The day before collecting my suit i made visit to the place in person to see if the suit was ready , just in case. But i was told that its still being worked on. Finally i went to pick up my suit the day it was supposed to be picked up. And they show me a STAIN on my pants and tell me that was already there and there are not responsible.

We were one of 10 sets of tuxedos. None of them came out right. Shoes too small, collars big or too small, coat arm length. even the grooms pants off by 2 inches, and they tried to charge him for "redoing" it, though it was to be free. This is not just one store. My fitting was in Florida and the wedding in Michigan. Another was an out of state and still a problem. Good business to start. They need some competition.