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Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

linkelley Send email
Sep 1, 2015

Unauthorized debit on my card

I did not use my card to make any online purchases. This includes this one, which I did not make nor had any knowledge of. MSFT*OFFICEOFFICE.comNVUS in the amount of $21.42 on 08/31/15. I will be disputing this charge and if your wise you will refund that amount back into my account. Thank You, Linda Kelley.
kokpiau Send email
Aug 24, 2015

unauthorized charges on my credit card

I have the unauthorized charges showing on my checking account below which were for "Microsoftstore*bill.ms.net" . Had called bank and make a complaint on that and going to call Microsoft now to file the complaint.

pamela1 Send email
Aug 24, 2015

charge made after cancellation

I cancelled my charge of £14.99 last year but I received another charge! Why am I being billed for a service I cancelled 10 months ago
wpp38889 Send email
Aug 23, 2015

Unknown charge

My credit card shows a charge of $106.49 and I don't have any idea what it is for.I have permitted my grandsons to use this card
in the past but they have always asked for permission and neither one admits making the purchase. The charge was made on
Wed. 8/19/2015 and I would just like to know what the purchase was for.
Sally Nielsen Send email
Aug 13, 2015

Microsoft billing bill.ms.net

Peolple who get charge from MFT bill.ms.net - shuld investigate i they may have purcased a Ondrive - extra Space,since that will be charged very month.
ddiotte Send email
Aug 12, 2015

wrong billing

On my credit card there is a charge identified as Microsoft Bill.Ms.Net ON of $7.91 on July 29, 2015. I have no clue what this is. I asked for a free Win 10 updatebut I am still waiting for it. Please help me get a refund of this amount.
uyenngo Send email
Aug 7, 2015

Unknown purchase

So I've received an email from my online bank service said that my account balance failed below $25, I went online to check and saw that "CHECK CARD MSFT BILL.MS.NET WA ON 08/06" with the amount of $21.23. I called Microsoft online service and spoke to them, they asked me to provide some information and tell me to wait for them to work on it. I called my bank and they asked if I've updated my Windows to 10 and they told me that the update is not free and I should call them back tomorrow to make a refund if I don't update my laptop tonight.
Janicekdepriest Send email
Aug 6, 2015

bogus charges

I have three unauthorized charges showing on my checking account which were for "Microsoft*bill.ms.net". They are : pending charge for $10.79, as of today, 8-6-15, charged $0.89 on 5-21-15, and charged $10.79 on 3-19-15.
My grandson, Jase Wygant, has a X-box, and I have authorized numerous purchases using my debit card, but these all show up as "MSFT*xboxlivebillxbox."
One thing I did notice on the bogus transactions is after the email address shown for Microsoft billing the most current one states NV whereas the other show WA...I am assuming they are the abbreviations for Nevada and Washington. I do not have a clue why Nevada is referenced but I do live in Washington.
I do not know my grandson's Xbox account number or other particulars but it could be registered under his parents' names, which are James Jeffrey Wygant (goes by "Jeff") and Jodi Wygant. Their address is 6 Pine Court Longview Washington 98632, and their email address is: thewygants@msn.com. Their home phone is (360)425-6780 and Jodi's cell phone number is (360) 430-7567, in case you need to contact them for permission to speak to me regarding this matter.
I noticed you have had numerous complaints on unauthorized charges I hope you will give this your prompt attention.
Thank you.

Janice K. DePriest
thedepriests@msn.com A
(360) 423-8975
(360) 270-9794 cell
ARR Send email
Aug 4, 2015

money gone or stolen? (Microsoftstore.bill.ms.net)

Since the 03/07/2015 where we paid for the subscription to our 12 year old son xbox live gold. There has disappeared 1726 US doller on our bank account, we are baffled by this problem, because we do not find any purchase orders or invoices of the things that we should have bought, and we do not know what it is we bought, we hope can help us to get our money back.
The reason we first corresponds now is that this man has worked abroad
Hope to hear from you soon
best regards
Anders R Risum
marlieann Send email
Aug 1, 2015


I have been charged 4.99 on my visa card for no reason. I have not purchased any thing from them
Kelicakate Send email
Jul 13, 2015

Another scam/unauthorized transaction

It wasnt much but I'm sure they thought they could get away with it...
$9.99 taken out of my account

Havent even logged into a computer since school ended in April...ha
Nice try though!
missylynne Send email
Jun 30, 2015

unauthorized charge on card

On june 9 2015 I was charge 59.99 on my account. I do not know what the charge was nor what this company offers. I called the Microsoft whom in turn gave me a case# and told me to call my financial institution, which I did promptly. I see the charge was not removed from my account and I want the charge removed right away thank you.
Dontstealmymoney Send email
Jun 3, 2015

False billings.

06.05.2015 MSFT *BILLING / BILL 34,99
Microsoft has charged my account with false billings, i haven't logged into purchase anything, i cant even check what has been bought so that means my money has been stealed. How do i even get my money back?
Francisco Send email
Jun 2, 2015

stoled my money!!!!

I am Pat Ybabba and I live on a fix income and this company stoped my money!! I had 41 withdrawals a total of $480 and now I have no money to eat, pay bills and pay my rent!!
janice carroll Send email
May 30, 2015

fraud charges

My visa credit card has been charged $1.99 and $4.99 on Feb 23.
The card was charged $40.19 and $4.99 on Feb 24.
The card was charged $59.99 on Feb 21.
The card was charged $59.99 on Feb 27.
I have never logged on to your site or purchased anything from your store so i need to know why you are charging my credit card for product i have never purchased.

Please reverse these charges of my account. My email is jancarroll50@hotmail.com, my telephone # 1242-441-3384 or 1242-602-1574.
tjmkcc@yahoo.com Send email
May 22, 2015

Debit card charges

On April 16, 2015 my debit card was charged 8 times totaling $153.92. On April 17, 2015 my card was charged 11 times totaling $96.89. Unauthorized charges.
hjg Send email
May 22, 2015

Unauthorized Charges

My debit card is being charged many, many times for a large amount of money without authorization. This is terrible. I want my money refunded
RODEN Send email
May 12, 2015

MSFT Billing without permission

I have 8 charges to my debit card , since last week MAY 4,2015 until now MAY 12,2015. ranging amount of 3.90 dollars to 25.50 dollars. WHY? , without being informed, and i see a lot of complaints here about MSFT charges to DEBIT CARDS. Can you PLEASE STOP ALL THESE CHARGES TO MY DEBIT CARD. AND SHOW ANYTHING FOR IT. And PLEASE REFUND MY MONEY. THANK YOU. This is my email add. rodensilguera@yahoo.com.ph
dangel1 Send email
Apr 22, 2015

Fraud Charges on Credit Cards

I have been out of town taking care of my 87 years old mom, when I returned I started going through my credit card account, I have been charged over $800.00 US Dollars, March 1 - 26th 2015, by Microsoft billing bill.ms.net WA!!!! There was NO phone number connected to these charges. I have contacted my credit card company to handle this for me and shut down my account.
lbowler Send email
Apr 21, 2015

debit card charges

3 different charges in the amount of $19.99 have been deducted from account in the past 2 days - THESE ARE NOT AUTHORIZED CHARGES. Contacted bank and they suggested contacting the www.bill.ms.net website to discuss these charges. If no resolution, go to bank to dispute the charges and recommendation to CANCEL DEBIT CARD asap!
dazzs Send email
Apr 20, 2015

credit card charges

Checked my bank statement. New charge of $7.83 from MSFT. No product and nothing to show for it. Microsoft are always issuing patches for there windows, better start patching their credit card unauthorized charging system before X amount of lawsuits happen. Mad as hell in Illinois.
donta01 Send email
Apr 17, 2015

credit card charge

There was a chsrge to my csrd for 64.49 that I did not authorize
donta01 Send email
Apr 17, 2015

credit card charge

I have a charge on my card for 64.49 that I did not authorize
donta01 Send email
Apr 17, 2015

money has been taken of my card

64.49 has been taken off my account which I did not authorize
LO LO SHELTON Send email
Apr 9, 2015

UNauthorized Chargre

I just found out that there was a Debit CARD charge of 21.64 taken off my card for this company MSFT *Office 08006427676WA . WHY , without being informed, you take and I can't get anyone or a contact phone number any person to explain to me why you did it .. THATS WRONG

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