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Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

marlieann Send email
 
Aug 1, 2015

microsoft

I have been charged 4.99 on my visa card for no reason. I have not purchased any thing from them
Kelicakate Send email
 
Jul 13, 2015

Another scam/unauthorized transaction

It wasnt much but I'm sure they thought they could get away with it...
$9.99 taken out of my account

Havent even logged into a computer since school ended in April...ha
Nice try though!
missylynne Send email
 
Jun 30, 2015

unauthorized charge on card

On june 9 2015 I was charge 59.99 on my account. I do not know what the charge was nor what this company offers. I called the Microsoft whom in turn gave me a case# and told me to call my financial institution, which I did promptly. I see the charge was not removed from my account and I want the charge removed right away thank you.
Dontstealmymoney Send email
 
Jun 3, 2015

False billings.

27.04.2015 MSFT *MICROSOFTSTORE / LUXEMBOURG 99,00
06.05.2015 MSFT *BILLING / BILL 34,99
Microsoft has charged my account with false billings, i haven't logged into purchase anything, i cant even check what has been bought so that means my money has been stealed. How do i even get my money back?
Francisco Send email
 
Jun 2, 2015

stoled my money!!!!

I am Pat Ybabba and I live on a fix income and this company stoped my money!! I had 41 withdrawals a total of $480 and now I have no money to eat, pay bills and pay my rent!!
janice carroll Send email
 
May 30, 2015

fraud charges

Hi,
My visa credit card has been charged $1.99 and $4.99 on Feb 23.
The card was charged $40.19 and $4.99 on Feb 24.
The card was charged $59.99 on Feb 21.
The card was charged $59.99 on Feb 27.
I have never logged on to your site or purchased anything from your store so i need to know why you are charging my credit card for product i have never purchased.

Please reverse these charges of my account. My email is jancarroll50@hotmail.com, my telephone # 1242-441-3384 or 1242-602-1574.
tjmkcc@yahoo.com Send email
 
May 22, 2015

Debit card charges

On April 16, 2015 my debit card was charged 8 times totaling $153.92. On April 17, 2015 my card was charged 11 times totaling $96.89. Unauthorized charges.
hjg Send email
 
May 22, 2015

Unauthorized Charges

My debit card is being charged many, many times for a large amount of money without authorization. This is terrible. I want my money refunded
RODEN Send email
 
May 12, 2015

MSFT Billing without permission

I have 8 charges to my debit card , since last week MAY 4,2015 until now MAY 12,2015. ranging amount of 3.90 dollars to 25.50 dollars. WHY? , without being informed, and i see a lot of complaints here about MSFT charges to DEBIT CARDS. Can you PLEASE STOP ALL THESE CHARGES TO MY DEBIT CARD. AND SHOW ANYTHING FOR IT. And PLEASE REFUND MY MONEY. THANK YOU. This is my email add. rodensilguera@yahoo.com.ph
dangel1 Send email
 
Apr 22, 2015

Fraud Charges on Credit Cards

I have been out of town taking care of my 87 years old mom, when I returned I started going through my credit card account, I have been charged over $800.00 US Dollars, March 1 - 26th 2015, by Microsoft billing bill.ms.net WA!!!! There was NO phone number connected to these charges. I have contacted my credit card company to handle this for me and shut down my account.
lbowler Send email
 
Apr 21, 2015

debit card charges

3 different charges in the amount of $19.99 have been deducted from account in the past 2 days - THESE ARE NOT AUTHORIZED CHARGES. Contacted bank and they suggested contacting the www.bill.ms.net website to discuss these charges. If no resolution, go to bank to dispute the charges and recommendation to CANCEL DEBIT CARD asap!
dazzs Send email
 
Apr 20, 2015

credit card charges

Checked my bank statement. New charge of $7.83 from MSFT. No product and nothing to show for it. Microsoft are always issuing patches for there windows, better start patching their credit card unauthorized charging system before X amount of lawsuits happen. Mad as hell in Illinois.
donta01 Send email
 
Apr 17, 2015

credit card charge

There was a chsrge to my csrd for 64.49 that I did not authorize
donta01 Send email
 
Apr 17, 2015

credit card charge

I have a charge on my card for 64.49 that I did not authorize
donta01 Send email
 
Apr 17, 2015

money has been taken of my card

64.49 has been taken off my account which I did not authorize
LO LO SHELTON Send email
 
Apr 9, 2015

UNauthorized Chargre

I just found out that there was a Debit CARD charge of 21.64 taken off my card for this company MSFT *Office 08006427676WA . WHY , without being informed, you take and I can't get anyone or a contact phone number any person to explain to me why you did it .. THATS WRONG
scooter Send email
 
Apr 2, 2015

MSFT Unknown Cerdit Card Charge

I see a lot of complaints here about MSFT charges to credit cards. Many of you may not be aware that Xbox Live holds your credit card details. If you helped your children purchase "Microsoft Live" so they could play with their friends online then the credit card details are connected to that account. The Xbox would be pretty useless without it so I expect that is what happened. I don't know how old your children are but if they are just picking new games through the Xbox they may not be aware that you are paying for them. Every time they download a game it could be charging your account unless it clearly states it's a free game.
Beryl Send email
 
Mar 26, 2015

MSFT BILLING

I HAVE RECIEVED A BILLING FOR. £31.96 FROM MSFT . I HAVE NEVER HEARD OF THEM SO GOT YOUR CONTACT HEAR TO SEE IF YOU CAN HELP ME. I AM 72. YEARS OLD I HAVE NO GAMING DEVICE THE ONLY TIME I HAVE BOUGHT ANYTHNG FOR MY GRANDSON WAS AT A STORE. IN MANCHESTER AT CHRISTMAS AND IT WAS AN X BOX GAME ,HOW THE HELL HAVE THEY MANAGED TO GET HOLD OF MY BANK DETAILS . I AM PANICKING NOW BECAUSE THE MONEY WAS TAKEN OUT THREE TIMES IN ONE DAY. I AM NOT A RICH PENSIONER I JUST ABOUT GET BY ON MY STATE PENSION. I HOPE YOU CAN GIVE ME SOME ANSWERS AS I DOT KNOW WHAT TO TO. THANK YOU
Kathy Thompson Send email
 
Mar 25, 2015

$99.99

I review my bank account every few days and now I realize I need to do it EVERY day or more. A charge for $99.99 posted on 3/22/2015 and I have nothing to do with them. I think it has something to do with my son's XBOX. I would like a refund since a fraud dispute with the bank results in them cancelling your card and it is a headache to do that.
louisa Send email
 
Mar 24, 2015

payment of 89.00 taken out of bank

I have checked my bank statement this morning and seen a payment of £89.00 as been taken ,i have not purchased and thing with yourselfs and want a refund , is it worth complaining on here do they actually read these and do anything ??, in the mean time i will stop anything going out my bank regarding microsoft , does anyone no a number to this scamming company ?? miss louisa langford
seanandlou@hotmail.com
Joeblvdnj Send email
 
Mar 23, 2015

charges on my Visa Bll

I want to know how I go about cancelling my subscription to xbox 1, I keep getting bills for purchases
my grandson makes using my credit card number which is on file there. I really have to stop all
these charges..
peter perretto Send email
 
Mar 19, 2015

DIDN'T RECEIVE ITEM

PURCHASED A CD FROM MICROSOFT (XBOX MUSIC) FOR $9.99 THRU CITI BANK CARD ON 1/14/15 AND HAVEN'T RECEIVE CD. WHEN IF EVER AM I GOING TO RECEIVE PURCHASE.
susie.luce Send email
 
Mar 13, 2015

unauthorized charges taken from bank account

I was using card for a purchase only to be told my card was declined..I thought its an error. Ex husband just deposited child support for our son..which is only $200 deposited on 3/6/15..numerous charges from Microsoft on statement days later. I was charged 3.99 twice on 3/9/15, charged 2.99 twice on 3/10/15. Charged $5.99 on 3/11/15. Charged $14.99 & $59.99 on 3/12/15. No where is there a reference of what I was billed for. I want a statement with description of the charges. Those unauthorized transactions left me with $0.02 in my bank account. My banks Fraud dept is working with local police & bureau of investigations. Two cents is what I have in bank account. 10 working days is your timeline to fix this. ( 559-264-8872 Susie)
n&a FRA Send email
 
Mar 8, 2015

charge appears on my visa statement for $159.99

On Sept 9, 2014 a charge was posted to my visa card by Microsoft in the amount of $159.99.I do not know what this charge was for.
I did not order anything from Microsoft. There are no confirmations on my e-mail..I called the Microsoft store in my area and they have no record for a purchase. Since the visa bill was paid ,I would like a refund.
Arlene Fraiden
e-mail :norm2343@optonline.net
Angrycustomer123 Send email
 
Mar 5, 2015

Microsoftstore.bill.ms.net

I received a warning on my laptop that my Microsoft Office Package was about to expire, so I followed the prompts to pay by credit card and expecting to receive a key code, renewal code or download or something! I never received any but my account was hit for $99.99! I now cannot access my MS Office and will be going after a refund and reporting fraud if I can't get my money returned.

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