Log inRegister
Submit Complaint

Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

MICHAEL B Send email
 
Aug 29, 2016

unauthorized charges

I CHECKED MY ACCOUNT TODAY AND HAD MULTIPLE UNAUTHORIZED CHARGES ON IT. THE CHARGES OF $4.99 X 12, $1.99 X 4, $9.99 X6 ,$14.99 X 2, $19.99 X1 FOR A TOTAL OF $177.75. THERE WAS ALSO 2 REVERSALS FOR A TOTAL OF $9.98 DEDUCTED FROM $ 177,75 STILL LEAVES A TOTAL OF $167.77 UNAUTHORIZED. MY 10 YEAR OLD GRANDSON HAS AN XBOX AND ALSO HAS USE OF A COMPUTER. HE SAYS THAT HE DID NOT CHARGE ANY GAMES AND DID NOT SEE ANY OTHER NOTICE OF A CHARGE. THE CHARGES ARE UNAUTHORIZED AND WE WOULD LIKE TO KNOW WHERE THEY ARE COMING FROM? THANK YOU FOR YOUR TIME. PLEASE EMAIL US AT NUCLANT @HOTMAIL.COM ASAP. WE ARE ON FIXED INCOME AND NEED THIS TAKEN CARE OF ASAP.
albertusjv Send email
 
Aug 19, 2016

Microsoft Unauthorized Billing

Hi guys

I have received unauthorized charges from my debit card and I dont even have any active subscriptions that could renew automatically.

I havent been able to get a hold of support in any way.

Please help
dwdunn Send email
 
Aug 9, 2016

unauthorized charges on my account from debit card

I have two unathorizied charges from my checking account in the amt of 9.98 and 10.96 on 8/8/16.

I did not authorize these charges and have no idea what they are in relation to.

I want my account reimbursed for these charges
misspretty3282 Send email
 
Aug 5, 2016

Unauthorized Charges

We have over a 100$ in unauthorized charges from our bank account and we do not even have an xbox account. Bank is investigating want money refunded immediately we have bills to pay. Also contacted a lawyer if not resolved promptly as in within one week or less. Hard working peoples accounts being compromised and its all coming through xbox definitely think this issue needs addressed immediately!!!!!
Karen1950 Send email
 
Aug 3, 2016

UNAUTHORIZED CHARGES

I HAVE 5 UNAUTHORIZED CHARGES ON MY ACCOUNT TOTALING 478.39 AND I WANT MY MONEY BACK ASAP.
nag Send email
 
Aug 1, 2016

nagrod@hotmail.com

I have 4 unauthorized charges of 2.11 on my mac card give everyones money back. looks like a big law suit comin your way
stephavanzi@gmail.com Send email
 
Jul 8, 2016

Unauthorised billing

Hi,
I was charged twice 6.32$ without any authorisation.
MWright Send email
 
Jul 6, 2016

fraudulent charges

There was a withdrawal of $106.74 on 6/23/2016 Debit purchase visa Microsoft * stobill.ms.net Wa. from my US Bank Debit Card ending in numbers 0144. The card has been closed .
Alan Jasperson Send email
 
Jul 2, 2016

Unauthorized Charges

Two charges to our Xbox account on for $174.07 and the other for $203.51 on 6/11/2016. One for a new Xbox, which we didn't need, or want, and the other was for some virtual gift cards, according to their support people. Capital One has credited my account back already, but Microsoft still has 45 days to try and rebill me if they deem them valid. The charges appeared as MICROSOFT *STOREBILL.MS.NETWA on my statement. Now I'm trying to get them to send me a shipping label to send the stupid console back.
deborahd Send email
 
Jun 23, 2016

6/14/16 MICROSOFT * BILL.MS.NET WA -$105.99

Date: 6/14/16
Description: MICROSOFT * BILL.MS.NET WA
6/14/16 MICROSOFT * BILL.MS.NET WA -$105.99
elaine.wright Send email
 
Jun 14, 2016

unautorized charges

Hi CAN someone please explain to me why there was $165.80 charged to my card, that I did not authorize? my email is elainemaewright@hotmail.com

DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/10/16 PURCH 2443099616261622440080 -$44.99
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/10/16 PURCH 2443099616261622140080 -$22.49
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/09/16 PURCH 2443099616161612240080 -$10.79
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/09/16 PURCH 2443099616161612840080 -$0.89
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/08/16 PURCH 2443099616061602940080 -$6.29
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/08/16 PURCH 2443099616061602540080 -$6.29
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/08/16 PURCH 2443099616061602840080 -$22.49
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/05/16 PURCH 2443099615761582840080 -$38.99
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/05/16 PURCH 2443099615761582140080 -$6.29
DEBIT CARD WITHDRAWAL PURCHASE
MICROSOFT * BILL.MS.NET WA
Date 06/05/16 PURCH 2443099615761582440080 -$6.29
DEBIT CARD WITHDRAWAL ADVANCE
MICROSOFT *XBOXLIVE BILL.XBOX.COM WA
Date 06/04/16 ADV 7443099615661572340080 -$29.99

Total charged to my card $195.79 when all I authorized was $29.99 for for an XBOXLIVEBILL on June 4, 2016
The total unauthorized charges to my card = $165.80

My card ended in 9807 and I canceled that card today, I do need an explanation of these charges? elainemaewright@hotmail.com
orchidman Send email
 
Jun 10, 2016

fraudulent charge

There were two charges put on my Visa card on 06/06/2016 and 06/07/2016 that I did not make. The charges were in the amount of $114.99 and $414.53 respectively. Upon calling Microsoft, they could not give me any information as to what the charges were for. Whatever the charges were for, I did not authorize them. I have notified my credit company and the charges will be reversed and the credit card cancelled.

My contact # is 405-899-4228
candace Send email
 
May 30, 2016

microsoftbill.ms.netpos

1have 4 purchases that were done today adding up to 273.51. If your company would just ask for the 3 digit code on the back of my card it would not have happen So you are helping people commit fraud. You should be shut down. I did not purchase any items from you
6-31-16
baglioni nadia Send email
 
May 12, 2016

ADDEBITI VARI SU CARTA DI CREDITO NON RICONOSCIUTI NE AUTORIZZATI

NEL MIO ULTIMO ESTRATTO CONTO DEL 16 MAGGIO 2016 , HO RISCONTRATO ALCUNI ADDEBITI EFFETTUATI DAL 30 MARZO AL 2 APRILE 2016 PER UN TOTALE DI € 164,02 DA ME NON AUTORIZZATI NON AVENDO ACQUISTATO NULLA .. ASPETTO UN VELOCE CHIARIMENTO E UN RIACCREDITO DELLA CIFRA ..ALTRIMENTI INIZIERO' VELOCE AZIONE LEGALE E DENUCIA POLIZIA.. LE ULTIME CIFRE DELLA CARTA DI CREDITO SONO 5040...
jchin4 Send email
 
May 11, 2016

unauthorized debit

I got charged by microsoft bill.ms.net as well!!!! I didn't even buy anything from microsoft!! What's going on?? Request you to refund the amount.
nandinik11 Send email
 
May 2, 2016

Unauthorized debit

I had purchased microsoft tools in 2014, the credit card expired. However the new card has been used to deduct the amount. this is very unfair and not a good practice for a brand like microsoft. Request you to refund the amount.

MICROSOFT1291INRUSDB2C BILL.MS.NET SG
Mhusband27 Send email
 
Apr 28, 2016

Unauthorized Debit/MS Office 365

Unauthorized debit of $134 from MICROSOFT BILL.MS NV. I have no idea who this is, and since it has not permanently posted, the bank canno tell me anything about it! Who the heck is this? Microsoft? Norton?

I HATE what Microsoft did with OFFICE 2013. I BOUGHT THE SOFTWARE PACKAGE, IT WAS PREINSTALLED ON MY LAPTOP, NOW I KEEP GETTING REMINDERS FROM MICROSOFT THAT I NEED TO UPDATE TO OFFICE 365. IN ALL THE YEARS I HAVE USED MS OFFICE, IT HAS NEVER WORKED LIKE THIS. THIS IS PURE GREED AND MS SHOUKD BE SUED FOR BREACH OF CONTRACT ON THE MICROSOFT TERMS AND CONDITIONS ON OFFICE 2013!
hppmzn Send email
 
Apr 26, 2016

Microsoft hidden charged (MSFT)

I am from singapore,
I also having same issued with Microsoft hidden charged.

Microsoft charged every month to my debit card on Day 12th without using any services.
called and verify Microsoft billing department and they cannot find any transition for my card.
worse case is even I have case number, there is follow us procedure for one week.

Microsoft CASE NUMBER : 1336219336

Now i had to contact Microsoft Partner support to help me checking on this issued.

below are transation refrence can see on my bank.
MSFT * MS FT 12APR 2016 USD40.75
,checked with bank and bank support reply they also cannot stop
and it showing ** Transaction number removed for Privacy** RECURRING on their end.

Guys, please careful when you sue your credit card for Microsoft Services. They can charged you for no reason and bank cannot stop the MSFT transations.

Good Luck,
hppmzn@gmail.com
wrestlingcoach20 Send email
 
Apr 21, 2016

Unauthorized charges form Microsoft BILL.MS.NET WA REF# 15311

Well it looks like I am not the only one this has happend to, I two have unauthorized charges on my bank statements !!! The dates are in March and April for the amout $9.99 4 times and 4.99 4 times and one for 59.99 !! Some one better give me a call from Microsoft BILL.MS. NET WA REF# 15311 or I will call my Uncle who is a high powered lawyer, My name is Rob Byers and my # is 918-406-6089 you have a short time to make the call to me and refund all the money !!!
Mchantal Send email
 
Apr 13, 2016

Unrecognized debit

Unauthorized debit on my account. Please explain what if for or refund
34.44 debit that I do not recognized on my card. please refund or explain what is the amount due for...
KSteeley Send email
 
Apr 5, 2016

Charge on my bank account

I was checking my bank account today there was a charge of $99.99 which I did not authorized to Microsoft store billing. Thanks for help.Kay
Cokie83 Send email
 
Apr 3, 2016

Unauthorized Charges!!!!!

I checked my bank account today and noticed 3 charges to my account. 2 for $25 and one for $50!!!!!! I have no idea what these are for but I am furious! Microsoft * Bill.ms.net Wa.........whats the hell is this!!!!!!!! I want my $$$ back!
Michael01 Send email
 
Apr 3, 2016

Unauthorized charges

Ive had 3 transactions come out of my account on the same day on the 30th mar 2016 all for the same amount of $67.65 dollars. I sure as hell did not approve or purchase anything to amount to such charges. I want this fixed now. How do i get my money back.
StacieJSnyder Send email
 
Mar 31, 2016

Unauthorized charge

My debit card was charged $63.59 on February 23, 2016. I have no idea what this is for, did not authorize it, or receive any product as a result of the charge. Refund immediately!
marypearson Send email
 
Mar 30, 2016

Unauthorized Credit Card Charge

I subscribed to this service last year but immediately cancelled the renewal so that exactly this thing would not happen, but today I see a charge of $151.42 on my credit card. I DID NOT AUTHORIZE THIS CHARGE!!!!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Health Insurance Innovations - Total condescending jerk
    I received a call from Audrey who saw that I was...
    DEPARTMENT OF LABOUR - UIF MAternity
    Good Day can some one please assist ,i applied maternity...
    kfc seksyen 18 shah alam - cheat the quantity for the snack plate
    Hi KFC Malaysia , tadi sekitar 5 petang (29/8/2016) , saya...
    Anastasia date team - Emails unwanted
    Constantly receiving abundance of emails, have...
    eDreams - Incorrect booking dates
    Thought we had made a mistake in booking flights but after...
    chandigarh transport undertaking - balance not return
    respected sir, It is to bring to your kind notice that...
    truworths - sold a garment without a belt
    Good Morning Sometime in May 2016 I bought a dress at...
    stc land line - not working or can't browzing
    name- Abdul salan salman iqama no- 2249951555 mob-...
    Robe de mariée - GoodRobe 2017
    GoodRobe.fr est sans aucun doute votre meilleur choix pour...
    Nokia - asking for country code
    Dear Sir/mam, I purchased a nokia 6220 handset from...

    Share this site with others

         
          

    Recently Updated Complaints

    Health Insurance Innovations - Total condescending jerk
    I received a call from Audrey who saw that I was...
    DEPARTMENT OF LABOUR - UIF MAternity
    Good Day can some one please assist ,i applied maternity...
    kfc seksyen 18 shah alam - cheat the quantity for the snack plate
    Hi KFC Malaysia , tadi sekitar 5 petang (29/8/2016) , saya...
    Anastasia date team - Emails unwanted
    Constantly receiving abundance of emails, have...
    eDreams - Incorrect booking dates
    Thought we had made a mistake in booking flights but after...
    chandigarh transport undertaking - balance not return
    respected sir, It is to bring to your kind notice that...
    truworths - sold a garment without a belt
    Good Morning Sometime in May 2016 I bought a dress at...
    stc land line - not working or can't browzing
    name- Abdul salan salman iqama no- 2249951555 mob-...
    Robe de mariée - GoodRobe 2017
    GoodRobe.fr est sans aucun doute votre meilleur choix pour...
    Nokia - asking for country code
    Dear Sir/mam, I purchased a nokia 6220 handset from...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username