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Microsoft billing bill.ms.net WA

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Consumer complaints and reviews about Microsoft billing bill.ms.net WA

nandinik11 Send email
 
May 2, 2016

Unauthorized debit

I had purchased microsoft tools in 2014, the credit card expired. However the new card has been used to deduct the amount. this is very unfair and not a good practice for a brand like microsoft. Request you to refund the amount.

MICROSOFT1291INRUSDB2C BILL.MS.NET SG
Mhusband27 Send email
 
Apr 28, 2016

Unauthorized Debit/MS Office 365

Unauthorized debit of $134 from MICROSOFT BILL.MS NV. I have no idea who this is, and since it has not permanently posted, the bank canno tell me anything about it! Who the heck is this? Microsoft? Norton?

I HATE what Microsoft did with OFFICE 2013. I BOUGHT THE SOFTWARE PACKAGE, IT WAS PREINSTALLED ON MY LAPTOP, NOW I KEEP GETTING REMINDERS FROM MICROSOFT THAT I NEED TO UPDATE TO OFFICE 365. IN ALL THE YEARS I HAVE USED MS OFFICE, IT HAS NEVER WORKED LIKE THIS. THIS IS PURE GREED AND MS SHOUKD BE SUED FOR BREACH OF CONTRACT ON THE MICROSOFT TERMS AND CONDITIONS ON OFFICE 2013!
hppmzn Send email
 
Apr 26, 2016

Microsoft hidden charged (MSFT)

I am from singapore,
I also having same issued with Microsoft hidden charged.

Microsoft charged every month to my debit card on Day 12th without using any services.
called and verify Microsoft billing department and they cannot find any transition for my card.
worse case is even I have case number, there is follow us procedure for one week.

Microsoft CASE NUMBER : 1336219336

Now i had to contact Microsoft Partner support to help me checking on this issued.

below are transation refrence can see on my bank.
MSFT * MS FT 12APR 2016 USD40.75
,checked with bank and bank support reply they also cannot stop
and it showing ** Transaction number removed for Privacy** RECURRING on their end.

Guys, please careful when you sue your credit card for Microsoft Services. They can charged you for no reason and bank cannot stop the MSFT transations.

Good Luck,
hppmzn@gmail.com
wrestlingcoach20 Send email
 
Apr 21, 2016

Unauthorized charges form Microsoft BILL.MS.NET WA REF# 15311

Well it looks like I am not the only one this has happend to, I two have unauthorized charges on my bank statements !!! The dates are in March and April for the amout $9.99 4 times and 4.99 4 times and one for 59.99 !! Some one better give me a call from Microsoft BILL.MS. NET WA REF# 15311 or I will call my Uncle who is a high powered lawyer, My name is Rob Byers and my # is 918-406-6089 you have a short time to make the call to me and refund all the money !!!
Mchantal Send email
 
Apr 13, 2016

Unrecognized debit

Unauthorized debit on my account. Please explain what if for or refund
34.44 debit that I do not recognized on my card. please refund or explain what is the amount due for...
KSteeley Send email
 
Apr 5, 2016

Charge on my bank account

I was checking my bank account today there was a charge of $99.99 which I did not authorized to Microsoft store billing. Thanks for help.Kay
Cokie83 Send email
 
Apr 3, 2016

Unauthorized Charges!!!!!

I checked my bank account today and noticed 3 charges to my account. 2 for $25 and one for $50!!!!!! I have no idea what these are for but I am furious! Microsoft * Bill.ms.net Wa.........whats the hell is this!!!!!!!! I want my $$$ back!
Michael01 Send email
 
Apr 3, 2016

Unauthorized charges

Ive had 3 transactions come out of my account on the same day on the 30th mar 2016 all for the same amount of $67.65 dollars. I sure as hell did not approve or purchase anything to amount to such charges. I want this fixed now. How do i get my money back.
StacieJSnyder Send email
 
Mar 31, 2016

Unauthorized charge

My debit card was charged $63.59 on February 23, 2016. I have no idea what this is for, did not authorize it, or receive any product as a result of the charge. Refund immediately!
marypearson Send email
 
Mar 30, 2016

Unauthorized Credit Card Charge

I subscribed to this service last year but immediately cancelled the renewal so that exactly this thing would not happen, but today I see a charge of $151.42 on my credit card. I DID NOT AUTHORIZE THIS CHARGE!!!!
RChristian Send email
 
Mar 30, 2016

Unauthorized billing

I just received a bill via my master card for $151.42. I don't know what this is for. Could you verify this charge for me? I noticed that there are many other complaints about unknown billing. E-mail address is schristian1@cogeco.ca.
ABrown Send email
 
Mar 29, 2016

MICROSOFT *ANSWERDSK BILL.MS.NET

There was an authorized charge on my account today in the amount of $134.00. I have never heard of this company. An online search only took me to scams by this company. I immediately spoke with my bank. The bank rep told me that it shows as a "reoccurring" charge, meaning they have charge me before. A search of my transactions show no history of previous charges. I usually don't have a problem with unauthorized charges.

On Sunday, I had an issue with Norton's anti-virus Protection and an authorized automatic renewal. I called them and asked them to reverse that charge since I did not authorize it. Initially the rep told me he would refund everything except $48 so I would keep protection for another 6 months. I told him that I asked for a FULL refund. He reversed the charges. I also called my bank to make them aware of it. I curious if these two incidents are somehow related. Has anyone else had an issue?
Consumer Concerns Send email
 
Mar 18, 2016

Unauthorized charges to my Visa

I recently noticed unauthorized charges to my Visa.

As seen on my account: Visa DDA PUR 443099
Microsoft
Bill MS NET * WA
03/10/2016

Please credit my account for this unauthorized deduction.
blueyonder Send email
 
Mar 17, 2016

Unauthorized Billing

On 1 March 2016 I was charged $108.54 with out reason nor explanation. The charge read "MICROSOFT *ANSWER BILL.MS.NET IEIE." Please provide me a justification or simply return the funds back to my account.
Nona Hastings Send email
 
Mar 11, 2016

charges on my VISA bill I need to know what they are for and why I didn't authorize them

date and amount
02/02 16.36
02/02 21.82
02/12 65.48
Nona Hastings Send email
 
Mar 11, 2016

complaint

//////
Nona Hastings Send email
 
Mar 6, 2016

Charges I didn't authorize

I don't know what these charges are for 02/02 $16.36 --02/02 $21.82 -- 02/13 $65.48
kathyrene Send email
 
Feb 26, 2016

Unauthorized charges

I was charged 65.84 on Nov 16, 2015 and again on Nov 18, 2015. Please explain what these charges are for. I do not remember ordering anything and especially twice???
smaries Send email
 
Feb 16, 2016

unauthorized charges MICROSOFT

I have NEVER authorized any Microsoft charges. I don't know what it is for. Called the number and only got pushed from one (foreign) representative to another. What can I do?
georgina Send email
 
Feb 4, 2016

CARGO NO AUTORIZADO

SE ME REALIZO UN CARGO EL CUAL NO AUTORICE Y VIENE MARCADO COMO MICROSOFT *BI BILL.MS.NET 0003111.... REQUIERO UNA EXPLICACION A LA BREVEDAD georgina.riveragarza@gmail.com
georgina Send email
 
Feb 4, 2016

cobro no autorizado

SE ME REALIZO UN COBRO NO AUTORIZADO MARCADO COMO MICROSOFT *BI BILL.MS.NET 0003111 A CARGO DE MI TARJETA DE DEBITO. NECESITO UNA RESPUESTA INMEDIATA georgina.riveragarza@gmail.com
Judith Granger Send email
 
Jan 26, 2016

Microsoft Office 365 billed for no product

I am complaining AGAIN one year later that "YOU" (Microsoft) billed me for Office 365 when it was finally credited last Jan. 27, 2015 and I was assured that you would not do this again. I do not have the product, I did not request it--and I am very angry that your billing errors are causing me problems with my credit card/ American Express.

I did NOT authorize $69.99 to be credited to my credit card!

Period.

This happened exactly a year ago and The Microsoft Store in South Coast Plaza, Costa Mesa, CA took care of the problem there.

Please credit $69.99 to my American Express Card. My email is: grangerjudy15@outlook.com

Judith Granger (562) 480-5522 (but I will NOT talk to some impolite service reps from India--they are not kind.)
janet.lynnsmith@att.net Send email
 
Jan 22, 2016

4816 MICROSOFT * WA BILL.MS.NET MICROSOFT * US

4 charges of $43.29 paid to 4816 MICROSOFT * WA BILL.MS.NET MICROSOFT * US on 1/21/16. I did not order anything or download anything and most definitely did not authorized these charges. I contacted by bank immediately and filed a fraud complaint. I didn't bother to contact Microsoft since I did not order anything! The bank has cancelled the card and issued a "PROVISIONAL CREDIT" while they investigate the complaint.
BrownS Send email
 
Jan 19, 2016

MICROSOFT *STORE BILL. MS. NET WAUS

I thought this was a unknown charge but it's from a in app purchase on my phone so if you have kids or someone used your phone or xbox live account then it is possible that is where the charge is from hope I can save someone all the heartache and holding on phones as I did before I realized where the charged came from.
lovellta Send email
 
Jan 18, 2016

Microsoft Store Bill MS NET NV

Microsoft Store Bill MS NET NV FOR $21.76

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