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Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

Bhurst Send email
Feb 26, 2014

Unauthorized charges

I have 8 charges to my debit card beginning 1/31/2014-2/24/2014, amounts ranging from 19.98-34.00. These charges weren't authorized. I want these charges looked into and reverted back on my card, not just for this month, but every month that this gas happened. I'm only suppose to be paying the monthly fee for one xbox. I'm contacting the better business bureau and an attorney. This has been happening every month the stealing has got to stop!! My email address is blessedbhe@yahoo.com.
docjonj Send email
Feb 13, 2014

msft *billing

billed $14.49 on 12/25/2013 never bought any thing from msft
lorim Send email
Feb 9, 2014

Microfsoft Store bill.ms.net

I have 4 charges on my credit card for $15.12 each. I have no idea what these are for - I have never bought anything from Microsoft Store and there is no phone number for me to contact anyone.
edarwiche Send email
Jan 6, 2014

erroneous billing

I noticed I was getting charged $9.99 two three times a day to the current amount of approx. $140.00 on my debit card. I called my bank they charged $30.00 for a stop payment for 6b months. and I have to dispute the charges with my bank. I guess I'll have to cancel my cards and order new ones. I get so tired of spending my valuable time dealing with these kinds of issues. Too many thieves......
scaless56 Send email
Jan 3, 2014

Microsoft billing bill.ms.net WA

I was billed $9.99 on 6/25/13 for MSFT Office. I called the 800 number on my bank statement to cancel. I was told it had been canceled. About 6 months later, 1/3/14 I am being billed $9.99 again for MSFT. I do not want this and would like it canceled. The 800 number I called in June is 800-642-7676. Please stop it. Thank you
Mike227 Send email
Dec 29, 2013

Charge on my card without getting what was paid for

I went to buy "Imperial Bux" for my Star Wars: Tiny Deathstar game. Bought the Pack 5 for 19.99 to get 500 Bux, and never received it. But they charged the card anyways.... I need that money back if not going to get what I've purchased. Will contact my bank to see about that part, but this has to stop.
BearThomas Send email
Feb 4, 2013

Microsoft billing bill.ms.net WA

I found these charges on my debit card account this week. The bank appears to be working with me but i am skeptical. If this is a know lon time fraud, why can't some on stop it?
Jodi Lempka Send email
Mar 11, 2012

fraudulent billing on card

In January 2010, my 15 year old son used his pre-paid bank card to purchase an item on the internet from X-BOX--which he thought was a ONE-TIME purchase. Afterwards, they charged his card for 3 consecutive months--one of which didn't go thru due to no funds being on the card at the time of last billing in MAY. I called the 1-800 number and FINALLY got a live person who then told me that my son 'agreed' to the monthly service (which was written in small print) so "he was responsible for all charges". I told them to CANCEL his 'membership' IMMEDIATELY, as he was UNDER the age of consent and I subsequently CANCELLED his pre-paid card as well. However, I opened ANOTHER card with a ZERO balance for my son thru the same channel as his last card, and in July 2010, FOUR charges from "Microsoft billing bill.ms.net WA" appeared on his NEW account. When I contacted my credit card company, they confirmed it was an 'internet address' associated with X-BOX and that since it was 'channeled' thru his old card number, X-BOX received the updated new card number and that my son must've opened a NEW account with them. I told them this was NOT POSSIBLE as I have had this card in MY possession the entire time since receiving it in the mail HENCE there being NO FUNDS on the card to begin with, for them to collect! I tried to put a block on "Microsoft billing bill.ms.net WA" but since they weren't able to withdraw any funds, my credit card company told me there was no way to "dispute" their charges AND that this was an 'address' that my credit card company could NOT put a block on. I closed this pre-paid card PERMANENTLY.

Since then, I did some research on this "Microsoft billing bill.ms.net WA" 'address' only to find NUMEROUS websites with NUMEROUS complaints against this 'company', ALL of them describing the SAME situation I encountered--with varying AMOUNTS of MONEY being STOLEN from their accounts!! The only difference being that I was LUCKY that my son's card was a PRE-PAID card and "Microsoft billing bill.ms.net WA"was UNABLE to STEAL any money from my account due to there being NO FUNDS in the new account!! Since this was all done thru internet transactions, I do not have printed records of this incident HOWEVER my credit card company has EVERYTHING on FILE should my complaint need any 'evidence' to substantiate this complaint.
Mbaxter71 Send email
Mar 11, 2012

fraudulent billing on card

I have called Microsoft billing and tried to cancel the continuous billing off my own debit card. They told me that once we enter the xbox live prepaid yearly card we bought my son for christmas, there would be no more billing on my debit card. WRONG... I am continuing to be billed... I was billed this month TWICE... I am so stressed out on this... They are no help on the phone... and I found another charge on my debit card this morning for I DON'T KNOW WHAT FOR.. my son never has anything charged to my debit card through microsoft for ANYTHING without asking me first... he is very responsible in this aspect and microsoft is ripping people off...

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