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Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

sonjasue Send email
 
Aug 22, 2014

microsoftstore bill.ms.net

Charge my account $311.63. Filed with credit card company about charge dispute. Canceled card. Requested new card. Did not use or purchase anything with this card at Microsoft company. I don't truly believe the charges are from Microsoft but a third party biller. Fraud!!!! As I am aware of the 3 transaction that I have made on this new account and none were with microsoft. BEWARE AND WATCH YOUR CARDS!!!!!
Mary McAnallen Send email
 
Aug 15, 2014

charged 2 times for 1 time service

My computer was cleaned by your company on July 2 2014. I was told by your representative that it was a one time charge of $99.00. I myself do not have a credit card. I had permission to use my mother in laws credit card. I gave the woman the information from the card, she cleaned the viruses from my computer. my mother in law gets her bill from the credit card company and she has been charged twice for a service that I only received once. there is no phone number to get ahold of anyone to rectify the issue. It is clearly an over charge and I would like to be reimbursed. My name is Mary McAnallen email address airskymoon@gmail.com or phone number 724 9711306. Card holders name Stella C, Gallagher.


Thank You,
Mary McAnallen
jrocha27 Send email
 
Jul 17, 2014

fraudulent charges

A 59.99 charged appeared in my statement. Need to stop ripping people of their money. My bank is investigating along with the police dept. I must say, I will definetely vote for a law for this kind of so called companies to get punish by paying 50% more of what they take from people
tahanni416 Send email
 
Jul 17, 2014

microsoft office

ordered Microsoft windows was told I would receive a receipt in the e-mail. haven't received e-mail or product was ordered
I WOULD LIKE FULL REFUND AND NO MORE CHARGES AGAINST MY ACCOUNT.
cindy duong Send email
 
Jul 15, 2014

unauthorized charge

Fraudulent charges fraudulent charges fraudulent charges. Never order or sign up with Microsoft I got a few charges on my debit card. I do not know how this company keep getting a hold of my debit card. First time it happened I got a new debit card... b 'll ah blah and this is the third time. Someone needs to stop this company from stealing peoples money.
concernedmom1 Send email
 
Jul 1, 2014

ILLEGAL CHARGES

we were recently charged twice days apart $59.99 from MSFT *BILLING BILL.MS.NET WA. Fortunately we checked the bank and stopped the card immediately. Bank is doing its investigation.
concernedmom1 Send email
 
Jul 1, 2014

ILLEGAL CHARGES

We also got 2 unknown charges days ago from PURCHASE 06/12 MSFT *BILLING BILL.MS.NET WA , each charge days apart was $59.99. Card was immediately cancelled and bank is doing an investigation!!
tiredofmicrosoft Send email
 
Jun 11, 2014

unable to cancel

I have been on the phone all afternoon trying to cancel a service with microsoft answerdesk called Assure and was billed $149. I keep getting transferred and put on hold. Billing transfers me to technical and technical to billing. Finally I was told they will not cancel this service. I have opened a dispute with my credit card company. I called several numbers - 8776967786 and 8006427676 and they all answer as Microsoft Store. This is the worst customer service I have ever dealt with.
Bamma63 Send email
 
Jun 9, 2014

double billing

I was bill by MSFT *MICROSOFTSTOREBILL.MC.NET WA on May 12, 2014 by checkcard 0510 and 0511 both time for $ 76.03 and I just want the debit to stop I thought I was dealing with the original Micro Soft Company not a fraudulent company.
MzT37 Send email
 
Jun 6, 2014

Fraudulent billing on my debit card

Hello I talked to my bank about this & well, I have tried contacting you Microsoft billing to cancel the charges off my debit card. I was billed this month $35.04 on my account I am so stressed out on this... But you Never got back with me I have made a police report out & well, I need my money back the fraud was on my card ending in 4644...
davidwynne Send email
 
May 23, 2014

fraudulent billing on card

fraudulent billing on company credit card for $151.54
Never authorised anything from Microsoft billing bill.ms.net WA
Having my bank refund and disput.
Claire71uk Send email
 
May 18, 2014

£2.29 gbp MSFT *windows store BILL.MS.NET

Checking card balances found

17/05/2014 Auth: MSFT *WINDOWS STORE,BILL.MS.NET, Debit -£2.29

Bank closed card, re-issuing, reimbursing £2.29
Denise Bose Send email
 
Apr 23, 2014

ILLEGAL CHARGE

I GOT A $99.99 CHARGE DRAFTED OUT OF MY ACCOUNT DESCRIPTION ONLY GIVES A ADDRESS WHICH IS: BILL.MS.NET. NO WAY OF CONTACTING ANY CUSTOMER SERVICE AS THERE IS NO PHONE NUMBER I HAVE CONTACTED MY BANK SO THEY CAN GO AFTER WHOEVER IS DOING THIS.
I WANT MY MONEY BACK I CAN BE REACH AT denisebose@aol.com or by phone 386-397-3313.
Bhurst Send email
 
Feb 26, 2014

Unauthorized charges

I have 8 charges to my debit card beginning 1/31/2014-2/24/2014, amounts ranging from 19.98-34.00. These charges weren't authorized. I want these charges looked into and reverted back on my card, not just for this month, but every month that this gas happened. I'm only suppose to be paying the monthly fee for one xbox. I'm contacting the better business bureau and an attorney. This has been happening every month the stealing has got to stop!! My email address is blessedbhe@yahoo.com.
docjonj Send email
 
Feb 13, 2014

msft *billing

billed $14.49 on 12/25/2013 never bought any thing from msft
lorim Send email
 
Feb 9, 2014

Microfsoft Store bill.ms.net

I have 4 charges on my credit card for $15.12 each. I have no idea what these are for - I have never bought anything from Microsoft Store and there is no phone number for me to contact anyone.
edarwiche Send email
 
Jan 6, 2014

erroneous billing

I noticed I was getting charged $9.99 two three times a day to the current amount of approx. $140.00 on my debit card. I called my bank they charged $30.00 for a stop payment for 6b months. and I have to dispute the charges with my bank. I guess I'll have to cancel my cards and order new ones. I get so tired of spending my valuable time dealing with these kinds of issues. Too many thieves......
scaless56 Send email
 
Jan 3, 2014

Microsoft billing bill.ms.net WA

I was billed $9.99 on 6/25/13 for MSFT Office. I called the 800 number on my bank statement to cancel. I was told it had been canceled. About 6 months later, 1/3/14 I am being billed $9.99 again for MSFT. I do not want this and would like it canceled. The 800 number I called in June is 800-642-7676. Please stop it. Thank you
Mike227 Send email
 
Dec 29, 2013

Charge on my card without getting what was paid for

I went to buy "Imperial Bux" for my Star Wars: Tiny Deathstar game. Bought the Pack 5 for 19.99 to get 500 Bux, and never received it. But they charged the card anyways.... I need that money back if not going to get what I've purchased. Will contact my bank to see about that part, but this has to stop.
BearThomas Send email
 
Feb 4, 2013

Microsoft billing bill.ms.net WA

I found these charges on my debit card account this week. The bank appears to be working with me but i am skeptical. If this is a know lon time fraud, why can't some on stop it?
Jodi Lempka Send email
 
Mar 11, 2012

fraudulent billing on card

In January 2010, my 15 year old son used his pre-paid bank card to purchase an item on the internet from X-BOX--which he thought was a ONE-TIME purchase. Afterwards, they charged his card for 3 consecutive months--one of which didn't go thru due to no funds being on the card at the time of last billing in MAY. I called the 1-800 number and FINALLY got a live person who then told me that my son 'agreed' to the monthly service (which was written in small print) so "he was responsible for all charges". I told them to CANCEL his 'membership' IMMEDIATELY, as he was UNDER the age of consent and I subsequently CANCELLED his pre-paid card as well. However, I opened ANOTHER card with a ZERO balance for my son thru the same channel as his last card, and in July 2010, FOUR charges from "Microsoft billing bill.ms.net WA" appeared on his NEW account. When I contacted my credit card company, they confirmed it was an 'internet address' associated with X-BOX and that since it was 'channeled' thru his old card number, X-BOX received the updated new card number and that my son must've opened a NEW account with them. I told them this was NOT POSSIBLE as I have had this card in MY possession the entire time since receiving it in the mail HENCE there being NO FUNDS on the card to begin with, for them to collect! I tried to put a block on "Microsoft billing bill.ms.net WA" but since they weren't able to withdraw any funds, my credit card company told me there was no way to "dispute" their charges AND that this was an 'address' that my credit card company could NOT put a block on. I closed this pre-paid card PERMANENTLY.

Since then, I did some research on this "Microsoft billing bill.ms.net WA" 'address' only to find NUMEROUS websites with NUMEROUS complaints against this 'company', ALL of them describing the SAME situation I encountered--with varying AMOUNTS of MONEY being STOLEN from their accounts!! The only difference being that I was LUCKY that my son's card was a PRE-PAID card and "Microsoft billing bill.ms.net WA"was UNABLE to STEAL any money from my account due to there being NO FUNDS in the new account!! Since this was all done thru internet transactions, I do not have printed records of this incident HOWEVER my credit card company has EVERYTHING on FILE should my complaint need any 'evidence' to substantiate this complaint.
Mbaxter71 Send email
 
Mar 11, 2012

fraudulent billing on card

I have called Microsoft billing and tried to cancel the continuous billing off my own debit card. They told me that once we enter the xbox live prepaid yearly card we bought my son for christmas, there would be no more billing on my debit card. WRONG... I am continuing to be billed... I was billed this month TWICE... I am so stressed out on this... They are no help on the phone... and I found another charge on my debit card this morning for I DON'T KNOW WHAT FOR.. my son never has anything charged to my debit card through microsoft for ANYTHING without asking me first... he is very responsible in this aspect and microsoft is ripping people off...

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