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Mobily

Saudi Arabia

Consumer complaints and reviews about Mobily

azhar saleem Send email
 
May 25, 2016

Mobily Deducting my load everyday .40 or .60 halalas. please need to stop deducting my load.

Mobily Deducting my load everyday .40 or .60 halalas. please need to stop deducting my load.



my mobile no. 0541768289
ROBOSARA1984 Send email
 
May 8, 2016

cutting money

i accidentally subscribed one of the services of mobily please help me to unsubscribed.
Marsoncruz Send email
 
May 6, 2016

Mobily keep on deducting load balance

My mobily prepaid sim keeps on deducting load balance in my account everyday. Im not subscribed into any subscription. Please help deactivate this problem. My number is 0545463534
Shahzada Arslan Ahmed Send email
 
May 6, 2016

Mobily deduct 25 halala daily from my sim

Dear Sir,
mobily deduct 25 halala from my sim daily without any information. I want to unsubscribe my all Packages.my contact is written below.

Contact # 0566150667
Shahzada Arslan Ahmed Send email
 
May 6, 2016

Mobily deduct 25 halala daily from my sim

Please solve my issue 25 halala daily deduct without any information please solve this issue ASAP.

My contact # 0566150667
sabirm2003 Send email
 
Apr 4, 2016

Deducting money from the mobile even all the services are turned off

My money is being deducted all the time checked the services in the mobile, all the services are switched off.Please stop deducting money from the mobile it is very cheap.Mobile No:0566200616
[email protected] Send email
 
Apr 3, 2016

Deducting Balance automatically

From last few months my mobile balance is being deducted automaticaly for two weeks once without any reason.
Please stop any servie being activated and resolve this issue immediately . Almost I lost 35 SAR in this 4 months . Please fix this issue

my mobile number is 0544720603

Regards,
Suresh
edwinalleppey2 Send email
 
Apr 1, 2016

CONTINUOUS DEDUCTION

My balance is being continuously deducted without any usage.
Unsubscribe all packages.

my mobile no.-0565413880
Waseem Syed Send email
 
Mar 26, 2016

Deducting My Money

Sir,

For the last few days my balance has been deducted above SAR. 2 Riyal, please stop all kind of subscription from my mobile number 056 886 1643
Farhan Send email
 
Mar 26, 2016

Deduction of my money

Dear mobily,

Everyday I lost money. Sometimes I can't make any call. So please deactivated all that service. This is my kind request. I will be very happy if you grant my request. My mobile number is +966 546517108
shine1989 Send email
 
Mar 24, 2016

deduction

Dear mobily

my mobile number 0561604031. unwanted deduction is happening in my number. I have not subscribed to any promotions. but balance is deducted. i am not using mobile data also. pls do the needful.
Rafay Send email
 
Mar 23, 2016

Deactivate subscriptions

Please deactivate all my subscription my number is 0544093580
Rafay Send email
 
Mar 23, 2016

Amount deduction

Please deactivate all my subscription
shabaaz Send email
 
Mar 7, 2016

Deactivate subscriptions

Dear Mobily,


This is 0542951445 please deactivate all of my subscriptions.


Thank You.


SonnyJames Send email
 
Mar 6, 2016

Deactivate advertisement

I am very much disturbed by the SMS Advertisements/Promotions sent many times a day from numbers starting with 6 (eg. 601130, 611111, 609000, 615819, 670611 etc.). Please see that I'm unable to read Arabic and all these SMS are in Arabic only.

As such kindly UNSUBSCRIBE me from the advertisement list and STOP any SMS Advertisements/Promotions being sent to my number - 0541804870
kashankhan98 Send email
 
Feb 20, 2016

deduction of balance

Helli Admi
This is second complain.

I have notice that our load is being deducted everyday without using it. The cellular data is off as well. So no reason at all in order to be deducted. I request u to stop this unwanted deduction and remove as well any type of subscription. My mobile # is 0566451220 and 0541542786
Your immediate action in this regard is highly appreciated.
rapture Send email
 
Feb 16, 2016

EVERYDAY DEDUCTIONS FROM MY PREPAID SIM

Dear Mobily Team,

Good Morning.

My mobily prepaid sim is deducting .40 to .60 halalas everyday, without using or texting anyone..Please help me to deactivate any service that causes this problems.

My mobile no. is 0542662509

Thank you in advance and hoping for your prompt response regarding this matter.
puanprince Send email
 
Feb 14, 2016

Unnecessary Deductions of Load

Dear Mobily,

For the past few weeks mobily is deducting .50 to .80 halalas every hour. Hope you can help me on this. I already checked my phone but I guess it is working fine. And sometimes even if I have still enough balance I can't send SMS and even call. I don't know what is really the problem. I just hope you can help me on this. My mobile number is +966 567294259. Thanks a lot.
puanprince Send email
 
Feb 14, 2016

Unnecessary Deductions of Load

Dear Mobily,

For the past few weeks mobily is deducting .50 to .80 halalas every hour. Hope you can help me on this. I already checked my phone but I guess it is working fine. And sometimes even if I have still enough balance I can send SMS and even call. I don't know what is really the problem. I just hope you can help me on this. My mobile number is +966 567294259. Thanks a lot.
Daniel1949 Send email
 
Feb 12, 2016

Load deduction

My load is being deducted everyday for unknown reason.
My number is 0564427415
Daniel1949 Send email
 
Feb 12, 2016

Load deductions

Deduction of loads everyday
maksabic Send email
 
Feb 6, 2016

Deduction of amount daily due to sms from 600800SALAM and for any message from mobily

Dear sir,

I get deducted daily around 60 to 80 halala. I get amount deduction for sms from 6008000SALAM daily and also whenever I get SMS from mobile.
I request you to deactivate SMS from 600800SALAM and also resolve the issue of deduction of money whenever I get sms from mobily. My mobile number is 0546517108.

Abdul Khadeer
Iqama # 2255125458
a.dayao Send email
 
Jan 6, 2016

Unnecessary Deductions

Dear Mobily!

Like a lot of complaints in this page, I also have problems with unnecessary deductions from my LOAD. I am charged automatically for unknown reasons. Just the other day I loaded SR10 and after just a few minutes, I tried to call out but can't connect to any number. When I checked my balance, I got ZERO balance already in just a matter of 3-5 minutes after loading without making any call nor sending any text message. VERY FRUSTRATING. MOBILY ALIBABA!
Amal AlSomali Send email
 
Jan 3, 2016

Silly bills and fraud

I have only been with this company less than a month. So was told with Wajid Plus you pay 150 SR a month while enjoying 2GB without usage of whatsapp as its free and free sms and min within mobily networks. So obviously they say i over consumed my net because i didnt activate the free whatsapp usage . So i spent almost 4oo SR just for data. REALLY?! i was very close to get my comapny under mobily but thought let me try it first. Needless to say my husband has always complained about them too, so once i pay this bill, am done with them. Its not the fact that we have to pay, its the principle of what you sell customers and the fraud . I even called to ask my line to get 24 HR chance before disconnection and they refused and said we want to request for you to pay? HOW RIDICULOUS , just disgusted
Larry1080 Send email
 
Dec 8, 2015

Deactivation for unknown services

It is my second time receiving a deduction from unknown services that i didn't even subscribe. Please deactivate all this services as soon as possible. My mobile # is 0547137996
Thank you.

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