After very bad service from MTN I wanted to cancel my contract.(R75 top up) MTN says I can only cancel 22 March 2010 when It expires or I must pay over R2000 penalty. I chose to pay the R75.00 a month until March (R300.00) They just took R75.00(30 September) from my bank account and then cancelled my simkaart with-out letting me know. If some one phone me they voice says this number is not on the MTN network, On their webpage when I typed my number in it also stated this number in not on the MTN network. On my phone is a message no service. I cannot even phone their client services.

They took my money. And now no service. They do not answer my emails. I just want to know if I am now free to take my number to another network. Or is this a mistake again. I need a phone for my work as health profesional.

I'm a very loyal customer to mtn and its services, for years I have been using mtn, from my old number to my new ones, I even have several, cos I believe in dem. But mtn has never done anything for me, instead dey waylay, my account balance and clear it for no reason, yesterday I slept around 11 pm charging my phone, I woke around 3am nd my account has been swept
I didn't place any call, pls this should be the last time, because I sweat to buy call card, pls mtn... For 10 years yu guys have been there, pls give back to the society, what is bad, if one day mtn do a raffle draw and pick lucky numbers to empower, without having to pay 100 naira for sick games they play and collect billions for every million they give, haba..