I emailed this site and here's what I heard back:


Thank you for your recent email to Mobile Content Customer Care. Our staff will assist you within 48 hours. You can also contact us directly on the following free call numbers or email addresses:
USA:
Email: [email protected]
Phone: 1 800 416 6129 (live operator)
1800 235 7105 for automated help
Fax: 1 310 496 2873
If you have provided your cell phone number in your original email our customer care team will quickly process your request. If not, please reply to this email with your cell phone number.
You may also cancel this service at anytime by replying with the word STOP to any text message you have received. This is a standard policy for all numbers offering mobile phone content.
Please see the explanation of services below as it may answer some of your questions.
In order to receive text messages, content or charges to your mobile phone bill one of the following must have occurred;
o 1. Visit a website offering mobile content.
o 2. Enter your mobile phone number online
o 3. Receive a pin and enter that pin online;
o 4. Or, send a text message to a premium number you have seen on TV or in a magazine.
Please remember, if you have requested to be contacted, you will be hearing from one of our representatives within 48 hours.
Sincerely,
Mobile Content Customer Care

ADT is not perfect but if you speak to the right person they will solve your problem rather quickly.
For rebates Deals Specials and or billing and technical problem I use this number normally a supervisor will help you 1888-720-5982 mon thru friday 8am to 11pm saturday 9am to 10am sunday 10am to 6pm @ eastern time hope this helps you all. I use this number for additional credit and tech issues. 8) But all in all ADT need to get there stuff together