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mystpage.com Spirit Incentives

United States,
Florida

Consumer complaints and reviews about mystpage.com Spirit Incentives

JKAYE Send email
 
Apr 2, 2012

Spirit Travel

Incentive Reward Scam....I went through the entire process of redeeming a "reward voucher" that I received from a vacation time share company for my time. I submitted the endorse voucher by mail. Received acknowledgement with a request for a deposit check of $198 (so much for free) and my selection of city and 3 options for travel dates. I processed this requested and waited....and waited. It was now less than a month before my first requested date of travel and no reponse. I called 1-954-315-8758...and waited a VERY LONG time for an answer. When I was connected to CSR person..he was nice but commented that an email was sent for me to call on 2/29 and I never responded. This was news to me!!! He did offer to search their inventory and provide me with information on what would be available. The short answer is NONE of the 3 dates given (and they had to be 30 days apart) were available. Since the city selected and none of the 3 travel options I provided showed availability in Spirit Incentives inventory....the "ONLY OPTION AVAILABLE WAS TO REFUND MY $198"............So after all that no trip, wasted time, and I think just a phony come-on by the time share agency. As far as spirit in concerned I am keeping a positive attitude that my money will be returned....apart from being disappointed at what I thought would be a great opportunity...I am now wondering aftering reading the emails above if it is just a scam to sell contact information to the travel industry. Sad........
User924002 Send email
 
Mar 27, 2012

Complete Travel Reward Scam

i had to go through spirit incentives for my cruise and then once i paid for it, they directed me to the royal caribbean cruise website, it was legit ; ) all i paid were port fees and flight taxes. my cruise and flight were paid for. when i called the place i do remember being on hold for atleast 30 minutes, which is ridiculous. my girlfriend is now trying to get to the mystpage website and can't, it will not work. so what is she supposed to do with her free cruise? there are no phone numbers to call in her email etc.
Lsider Send email
 
Mar 22, 2012

Complete Travel Reward Scam

I have registered my certificate and have only 30 days to send them money for the flight and hotel. After reading all the complaints I am scared to send them any money. I am not sure what to do now?!
Spirit Incentives Send email
 
Mar 21, 2012

Complete Travel Reward Scam

We sincerely apologize for any issues you had with our company. Please send your contact information to onlinerep@spirit-incentives.com and we will make sure you are contacted promptly. We look forward to hearing from you.
Patti Moistner Send email
 
Mar 5, 2012

Complete Travel Reward Scam

I too am waiting for a response from Spirit Incentives. I went to the time share presentation and was also presented with a voucher. I sent my check in for the 198.00, chose my travel dates, and am now waiting for word on my trip. After reading all the comments I'm really scared that my vacation will never come. My friend who went with me bought a timeshare and cancelled it a few days later with no problem and a full refund. Wondering now if I should just get my money back?
Busdriver#3 Send email
 
Feb 23, 2012

Complete Travel Reward Scam

Has anyone paid for the vacation package that they try and sell? I bought one for $1, 150.00 with unlimited vacations. If you use the Friday specials that come out once a week it is 248.00 a week for a condo that is open in different areas.
But to book well in advance it is 500.00 a week and I get the first 5 at half price. But I haven't heard from anyone that went to any of these condos. I would like to see if they are as nice as they show. Can anyone help?
Busdriver#3 Send email
 
Feb 23, 2012

Complete Travel Reward Scam

I am not trying to sell it I just meant does anyone own the plan I have and has used it. I have not registered for the free trip yet and not sure I will. you all scared me.
In_search_of_answers Send email
 
Feb 23, 2012

Complete Travel Reward Scam

I just received the refund check in the mail and will take it to the bank. I wanted to make sure I got back on here as I said I would.
Cconrad Send email
 
Feb 23, 2012

Complete Travel Reward Scam

legal claims investigator would like to help anyone that has documentation and has lost money. Contact assistantconrad@gmail.com or call 806-553-0326
In_search_of_answers Send email
 
Feb 23, 2012

Complete Travel Reward Scam

We are in the process of making the phone call to find out which of the three dates have been approved. They have already received the 198.00. If someone does answer the phone I am planning on telling them I no longer want the free cruise and would like a refund. I feel that all these complaints from others are legitimate and no longer want to spend any more time trying. I do not understand how a company can work a scam for this long without being shut down...if this is a scam... it does seem strange the long process and all the hoops you jump...if they are legit you would think they would learn from mistakes and improve as they go along.
In_search_of_answers Send email
 
Feb 23, 2012

Complete Travel Reward Scam

Just got off the phone with Spirit Incentives Reservation. Oh hold for 45 min. when Brian then answered the phone. He said I dialed the wrong number and I told him, no I did not dial the wrong number, I repeated the number to him and told him the machine answered saying "Spirit Incentives Reservations" he said he needed to transfer me. I was then told I needed to pay 75pp plus...I stopped him right there and said I am not passing any more money out for a FREE vacation and that I would like to cancel. He asked my name, address and phone number and that I would be receiving a company check for the 198.00 in 7-10 business days. We shall see. I will get back on this site once the check arrives.
Started out excited for a vacation and now it turns into excited for a refund.
<Confused> Send email
 
Feb 23, 2012

Complete Travel Reward Scam

I am recently going through the process of getting our trip to Vegas. I recently paid them $180 and now have to get to make the reservation. I am hesitant on calling based on your feedback. Should I give it a shot? They said the phone call could be anywhere from 30 to 45 minutes.
Denny123 Send email
 
Feb 23, 2012

Complete Travel Reward Scam

Hey, I have attended the presentation on 11/26/11 and now i have 30 days to do my registration. I am kind of confuse now and also scared on what to do? After reading your experience with them i have came to a conclusion is just to trash the offer without registration. The offer i got is 7 night stay anywhere in US, Canada or Mexico. I would appreciate any suggestions here. Thanks in advance!!
MATTHEW MIT Send email
 
Feb 23, 2012

Complete Travel Reward Scam

I attended a time share with a company in the summer and for my time was compensated with a Spirit Travel voucher for a cruise and associated airfare. I submitted the endorsed voucher first by mail and then two emails, then sent in a check for a deposit, and am now in the process of trying to get my money back. The deposit should have been used to hold my selected travel dates: instead, once they have your money you then have to call a number which no one every answers to book the travel vacation. Over the last three weeks I have called over 10 times (leaving the on hold music play on my speaker phone for 30 minutes to over 1 hour.) There is no number for complaints. I will no have to write and mail via US postage to request a refund. I will be reporting them and the orginaal time share company to the BBB and associated States Attorney Generals> I am also speaking to an attorney who is interested in filing a class actions lawsuit against these frauds. Not only have they not acted in good faith regarding making good on the travel vouchers, they lie and sell your contact information "name lists" to numerous travel industry companies. I have been swamped with annoying sales calls and will be also suing for harassment.
Uonlyliveonce1 Send email
 
Feb 23, 2012

Complete Travel Reward Scam

Everything about Spirit Incentives is a scam. Everyone has mentioned everything about the false advertising on their trips. Well, they also have tricks involved with their promise of $100 in gas. The trick is, first you have to register to get the voucher. Then they send you 10 ten dollar vouchers. You can only send them one at a time and you can not send more than one in a 30 day period. If you send more that one within a 30 day period, only one will be processed. So, basically you will have to make 10 trips to the post office over a ten month period. They are really just trying to stretch it out, so that you will miss the deadline. Plus, it cost to mail them off, but I said what the heck; I will go through anything to make them pay, so if it cost me $5 dollars for them to send me $10, I will go throug the extra trouble. I figured, they have to pay to mail the vouchers to me as well, so they are spending more money, for trying to be slick.

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