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NeoPets

United States,
California

Consumer complaints and reviews about NeoPets

r2d2case5 Send email
 
Jun 14, 2017

neopets.com

I accidently logged of and have not been able to log in again. Neopets does not reply to my emails. Its been going on for over a month.
541960 Send email
 
Dec 10, 2015

Dec. 10, 2015 advent calendar

Dec. 10, 2015 red mittens/red gloves from the Advent Calendar did not transfer to closet on either my or my friends account. Is there a problem and how do I get them back? They are really cute and I can see my pet wearing them. I have the doll but would rather have the Holiday mitts. Hope you can fix the problem. Happy Holidays!

541960
buzyb23 Send email
 
Sep 28, 2014

not accepting scores

The games are at play 5 and get 5 scores yet when I go on to play some of the games, it said I have maxed scores and will not accept it yet that is the first time I played. You go on to contact them and it won't let you. You ask for Help and it won't let you. This game has been messed up since they shut it down a week ago. First it said my pass word was wrong and suddenly it accepted the pass word after 3 days of LOSING scores. I paid the premium a month and a half ago and now they are screwing me over. Someone needs to do something about this...they are sitting back, taking our money and laughing at us. Now that I complained about them, they will find a way to say I cheated and I don't even know how you would cheat on those games but with some of the scores I have seen with the same people being high scorer, there must be a way.

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