first time my direct deposit was sent to my card never receive 200.00

Hello my name is Latasha n Greene I haven't received a dispute amount claim. 352 00..First it was on Fri I never received my 352 amount from filing my claim I was told now I was told the dispute team was going to call me afther I'm ready to do my claim over but I was waiting for a call I need my money but I was told that I might have to do another claim I'm still waiting for my 352.00 so now I only received amount of 2 dollars thirty cents I was waiting for a provivisonal credict please I need my funds now I asking for my credict from the dispute team it on the complaint on netspent card money deposit was nerver posted but 2dollars so my name is Latasha n Greene my address is 5748 Haggarman st phila pa 19135 so I need my funds they close my case or claim but I got only 65 cent or 1dollar so now my amount was 352.65.okay so I'm asking in filing against the dispute team for not posting all my fund of 352.00 dollars thanks I'm wanted a provivisonal credict card number ending or whole card number 5311-0881-2132-0442 okay just get a credict my whole payment of 352.00 thanks

I just got paid as usual. I paid my phone bill and checked my balance on my app. went to buy some shoes online and got a text stating that there may be a problem with my card went to check my app and now it wont let me access my acct at all. stating that my acct is locked. I am a travel nurse and travel all over montana have been using my card like this for months without issue. Im due to go home Friday am and now cant get in my card because it is locked and cant go home. I mean really wtf people. I paid one bill. I have direct deposit and get paid upwards of 1700 a week at times now cant access my acct that pretty F'd up how do I get home now and to my next job. Im working in the middle of nowhere and now stuck unlock my acct this is bullshit. going to just go back to using my regular bank acct

I have filed a dispute of unauthorized transactions on my account and they refuse to refund me my money back... I am homeless and pregnant with children and im on disability... What can be done??? I need to talk to they supervisor!!! Ive had problems since i been with them... They are frauds and i want my money back!!!

I am currently at the tail end of my deployment and went to use my card to pull out some funds in order to send a few of my items home so it’s less to carry, I get to the atm and I’m told my card is declined, I call netspend and I’m informed that my account is closed due to identity theft and or tax fraud. I filed for an extension on my taxes so I haven’t even filed them yet. I tried getting more information on why my account was closed and they informed me that it came as a request from Meta Bank, there actual financial institution. I was directed to call them. I call Meta bank and was informed of the same information and when I requested information on why my account was closed I was denied the information per there regulations and policies. I was also requesting information on why I wasn’t informed either prior or when the account was closed to be told that it was a direct action via the bank and that if I were signed up for anytime alerts I would of been notified. I’m sorry but being deployed I’m not able to have a cell phone on me or to receive text messages. I asked to speak with someone or request for the information and was told that if I wanted further information to call netspend and request for information, I did again to be put in a loop hole of trying to figure out what happened to my account. I am deployed with no access to any funds and have no way to receive my direct deposit information. I went and spoke to my financial Department Of Finance office where I am located and the commander of the facility sat down and said it’s againced federal law to withhold information pertaining to my account. I am in the process of sending emails back in forth with netspend reguarding this to get messages stating that if I were to have anytime alerts on I would of known about the closure and that they can’t give me any more info other than it was a tax fraud or identity theft and that’s all they can give me per regulations. I did contact the federal reserve help service and got directed to helpwithmybank.gov and I am filing a complaint with them and I will hear something soon

Netspend allowed a criminal to withdraw over $700.00 from my account, as a result im now homeless and lost everything. I filed a claim, but netspend denied it without telling me why-im filling a lawsuit

Netspend isa thievery corporation. They stole $200 from me.

my netspend mastercard with the number 5113615145539522 was blocked as a result of activating it online i forgot my username and password

I bought a net spend card for my daughter and loaded 20.00 to it and i put in the wrong date of birth and when i called in to fix my mistake they said they needed me to email them more information and i provided them with all the information they need and now when i call and put in my card number they are saying that they have no record of this card or the information i provided so they are basically trying to just take my money its not much money but its my money that i worked hard for and i want it back and I am not going to just let it go and let them keep my money i am truly upset and i will never use them again and i will never recommend them to anyone else

On 11-10-2017 a preauthorization was made of $65.19. On 11-13-2017 I noticed there was a fee for debit declined. I called the merchant and they told me that they never received payment. I had to then pay $20 extra dollars because it was late; a total of $85.19. I called netspend and told them my situation and they told me that payment was made on time. To make a long story short they want me to fill out some kind form to get my money back. I don’t understand why they declined the transaction if there was sufficient funds! Has anyone else had this problem?

No one ever use A Netspend prepaid card. Netspend is a ###### scam. I activated my card over 6 hours ago and I just had to call because my money wasn't on it and the first thing the woman asked for was my social security number and of course I didn't give it to her. So everyone just be careful.

Dear Netspend,
I purchased one of you prepaid Visa cards and I put $100 on it. I activated it the way it said to be activated and that was over 6 hours ago and it's keeps saying my balance is $0.00 but I haven't spent any of it and I tried to order something online but it got declined. Where is my money at?

Can't send back complaint to sender this is an automated system.

Dear User,

We wish to notify you that activity on your card account has resulted in a negative balance on your account for 180 consecutive days. You will need to resolve the negative balance in order to continue using your account.

Please fund your account as soon as possible so that you no longer have a negative balance.

Sincerely,

Your Customer Service Teamear User,

We wish to notify you that activity on your card account has resulted in a negative balance on your account for 180 consecutive days. You will need to resolve the negative balance in order to continue using your account.

Please fund your account as soon as possible so that you no longer have a negative balance.

Sincerely,

Your Customer Service Team
That account was closed out over a year ago, and I had left funds on it at the time to cover the 5 dollar fee for the fallowing month.
So if you gave out lost or sold my private information its on you not me. I no longer even carry your card it was shredded right after I canceled it over the phone took over half an hour to do, but was told that the account had been closed with $9 and some change on it and I would be receiving a check for the remainder amount after you all took out your fees plus the cancellation charge was told I'd get about 2-4 bucks back, never seen it, didn't really care.
In short you can keep it still don't care it'll cost more to cash it, and seeing how well you can do your jobs says that the check is probably no good.

My netspend card was stolen. They did not steal my actual card but the number. It was then used in a town 2 hours away from me and drained a little over $700. I was told I could get a temporary credit while they investigated. Now they are stating it will take 10 days. That was my entire paycheck and still have bills to pay. Who can go 10 days without anything? Netspend is not helpful in anyway. Once this is resolved I am shutting it down and getting a real card from a real bank that takes care of their customers. Netspend sucks ass and I cannot believe the IRS allows them to be there go to as a reload card for your tax returns. Not to mention they clearly outsource the customer service and very difficult to communicate with the customer service members which makes if even more frustrating.

I been calling netspend over two weeks about my dispute what is over 4300.00 dollars I have been giving so many different dates that's it upsetting I feel they will never give me my money back they just full of shit I do not understand how they will let someone take my money then do nothing to get it back I was planning a vacation with my family this summer now I don't know what to do since its such a big amount I'm thinking about getting a lawyer to help any suggestion

Account closed - my complaint is consistent with the complaint above. My account was blocked for some reason when I called NetSpend and they told me that a direct apposite had come from another company. That was my Uber direct apposite. So that was the reason for blocking my account. When I open the account again I was declined and I still don't know the reason why. When I called to find out the reason they said that someone had tried to get into my account and that they have been trying to call me. I have my phone with me all the time so I didn't receive any calls. So when they said they would unblock it I want to try to use it again and it was declined again. So I called back and they told me to wait like four hours and I they would take care of it however when I called back they said that I had requested that my account be closed. I had not requested my account be closed. So they close my account and said that they would take a look at it and call me back within four hours. However when you called back they said that my accounts were closed now because I am in eligible to have a NetSpend account and that my money will be sent back to the US treasury. However I had to direct apposite one for Uber and one for the veterans administration but they said they would send it all back to the Veterans Administration. I asked them how long and they said that it will probably take anywhere from 10 to 20 business days. I don't know exactly what I'm supposed to do but I called the VA and they told me I have to deal with the bank and that they had not received any return payment . But now it's been told me that they would return it last week and I still have not gotten that money back and now they won't even talk to me at all. I don't know exactly what to do while the reason I came across this page because I was researching if anyone else that had any problems. If so, if anybody had any issues like this you can email me at [email protected]. I hope that you don't have to go through this when I'm going through because it's the first of the month I'm a disabled veteran and I had no way to pay my bills now or any food. I have no family so I'm pretty much out of luck I'll try to call the VA but there really no help when it comes to things like this . I tried to submit another complaint on the same wall so if you see another one they pretty much the same complaint.

I received an alert letting me know I got paid. When I went to withdraw funds it was declined. I called Netspend and I was told that my account was blocked. They unblocked it and I decided not to get any money until later. I actually tried to make a withdrawal the next day and again it was blocked. I asked NS why? They stated that they think someone was trying to hack my account. They told me to wait and they would call me back regarding the block. Two hours later they called me back and told me that my account had been closed like I requested!!! I did no such thing. Again they said they would call me back. The next call I got from them, they informed me that my account is closed because I'm no longer eligible for an account. It was the day after payday so I asked about my funds. They said they would return all of it to the Treasury. However, I have two direct deposits from two different entities!! They didn't care. So now I've been waiting a week to get my funds but no one knows what happened to returned funds or even if they have been returned. So what now? I called the Veterans Admin who knows nothing. Netspend won't even talk to me. They took over $3288 from me. What do I do?

I made a deposit, few hours later I went to the store and the transaction was declined. I called costumer service they told me that was to avoid identity theft... Seriously?.. That was the fist time I used it... Now they told me that I have to send personal documents license, ID, bill statement and social... I told the lady that no social copy cuz all this situation is very wierd and up to this moment they are acting like the identity theft people she was talking about so no social, the lady started laughing and started talking over me and demanding at some point basically to send my documents or they will keep the money... Please don't get a Net Spend card is horrible deal with this people.

I Purchased a netspend card from the Dollar General for $2.95 + tax. Loaded it with $167 to pay a bill, but wasn't able to pay my bill bc netspend was charging me $2.50 which was causing it to show insufficient funds and kept declining my payment. So I call cs and it 1st started with the rep that answered. First of all she didn't speak English well, and that was gonna make the situation even more frustrating. So I explained to the rep my issue and that I had loaded enough money to pay a bill but now I can't bc I'm being charged 1st. So she says well yes ma'am I understand your frustrations but your gonna have to pay the fee first and there's nothing I can do about it..She went on to say that it tells me that I will be charged on the paper that's inside the card...Yes it does say that there's a fee. But you don't find that out until after you have purchased the card. I don't understand why you pay three dollars for the card and they still wanna charge you before using are while using on your 1st time.The rep was absolutely no help she kept insulting me about spending more money bc of the company's greedy ways..Next time list it on the front of the card not on the inside and you find out after purchase....I don't mind paying a fee if I would have used it monthly but on the same day of purchase, 1st use and I'm charged....I REALLY FEEL RIPPED OFF and I WILL NEVER EVER USE NETSPEND PREPAID CARD ARE ANY NETSPEND PRODUCTS EVER AGAIN FOR ANY REASON...NOT GOOD CS TO MANY HIDDEN FEES AFTER THE FACT AND THEY DO NOT REFUND....NETSPEND IS FULL OF IT...PLEASE DON'T USE THEIR CARDS UNLESS U CAN SEE THERE FEES 1ST.....

Hi my name is Rachel dean my claim number is 3232564 and all of the transactions taken from January 2017 and up until the one from family doller on march 4th 2017 I did not make my ex had my card and I didn't know until he had bright it up to my place of work on march 4th 2117 that he had it and on march 4th 2017 was the first time I had used my card my pin number is 7970 and my refrance num is 14181199592 thank u and if there is anything else y'all need from me plz feel free to call me at 9032690917 anf d if y'all get my voice mail plz leave me message telling me who I need to call back at what number and time thank u...Rachel dean

some one took 43.00 dollers out of my account at atm address 4014 s rainbow blvd lasvegas nv
decline fee 1.00
balance inquiry fee 50 cents
withdraw fee 2.50
in all 47.00 that i want all back into my acount .
for number one i dont ask for information of how much money i have dead gaveway that it was not me.
i want all the 47.00 back
i'm a truck driver i work hard for my money long nights and days little time off on the job 24 7 .
i don't just want the 43.00 back but all of it 47.00 thank you william lee
clam# 3213254
renf# 2802198832

I just made a complaint a few minutes ago but gave the wrong e-mail. I am resubmitting my complaint. On june 28, 2016 while i was asleep, i had a text come in on my phone. it was a transaction for $29.95 done by GLD SVCGS..COM I have no idea who this is. It was an unauthorized transaction. I would appreciate if you would refund my money for this amount back to my card. I have been with your company for many years, and will still continue to do so.I thank you for your time Cindy Mena. I forgot to give you claim no.2827110 ref. no.7807368671

On June 28, 2016 at 3;30 am, when i was asleep. There was a text that came in on my phone, about a transaction for $29.95. It showed it was made by someone at GLD SVCGS.COM, in which i have no idea who this is.This was an unauthorized transaction without my knowledge. I hope this matter can be resolved. I would like to have my money back in the amount of $29.95, as soon as possible. sorry i did not submit this complaint earlier, but i had no access to a computer.I would appreciate that you take this matter and solve it immediately.I have been with your company for many years, and will still continue to due business with you. I have also reccomend you to other people. Thank You for your time concerning this matter. Cindy L. Mena

I got a gift card three days ago. On the card reads a number to activate the card. I called them and they asked for my social security, birth, and other information in order to activate the card. I didnt want to give them my social security because there r lots of scammers who would steal peoples identity. Otherwise, i didnt know my social security for i lost it and never memorized it. Anyhow, i had to be 18 or up to hav the card under my name.Since i was younger than 18, i would hav to hav my card under my parents nthe. So I told my dad about it the one which purchased the card for me. He didnt know they were going to asked me these personal questions. Anyway, finally i got the card registered. I bought 3 items online with the card. I changed the address to sent it to another home. Ever since i changed the address, walmart started cancelling my payments which didnt allow the item to ship safely. I tried it 5 to 6 times and it failed. All they said was," Thanks for your recent order. We're really sorry, but we've canceled the items shown below because we couldn't verify some or all of your payment information. Please sign in to your account and be sure your billing address, phone number and credit card information is correct and current." I did wat they said and it still failed. I even asked them to do it 4 me but they said u hav to do it urself. That angered me. I was so dissapointed. I purchased another item on walmart and still it says its still pending. What! I was so dissapointed. I even waited 4 several hours to see if the seller accepted my purchase. Nothing happens. I call so many people to help me but it still doesnt help. They r sometimes supportive but most of the tim theyre not. I had to call my dad to see if can upgrade the blasted card. Im annoyed at Netspend. The worst..... Card ever. Never ever by it. Its best to go 4 wells fargo debit. Thanks

I had made the mistake of using my net spend card to pay my cellphone bill. net spend pooched the transaction and now it is pending and will remain that way for a long time. if they don't just decide to pocket the money ill get it back in about a month to a year or how ever long it take takes for them to put there food down and mash a few buttons and release my money to me or my phone provider. i have been on the phone all day with my phone provider and net spend trying to resolve this issue but no luck. i knew net spend was a last resort card but i had hoped i could use it at least once without issue but i was wrong as soon as i give my attorney a call and sink some legal teeth me and all my friends and family is dropping net spend like a bad habit.