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Consumer complaints and reviews about Nissan

dsdevi5 Send email
Dec 12, 2014

newly bought serina hybrid has smokes from engine

To whom it may concern,

I just bought a brand new serina hybrid 3-4 months ago. whilst traveling back from Kuala Lumpur, i realised there was smokes coming out from engine. How is this possible for a brand new car? I was worried to drive back but after calling Nissan's mechanic, i was told to drive back eventually and the next day i sent the car to the service center.

I dont understand their explanation but please do enlighten me as how these incident could have happen to a brand new car. Secondly, What do you mean by hybrid, saving petrol. Please, my Serina Hybrid is drinking petrol like water. Its worst than the mercedes i have. I should have learn my lesson from my first purchase of your Grand Livina.

Please do enlighten me on this.

Car owner,

SK 9815
Chew Send email
Feb 23, 2012

grand livina

saya sudah guna grand livina selama dua tahun sahaja, tetapi sudah banyak ploblems keluar!Ada masalah, saya ambil pergi services centre, sikit saja problems pun kena tunggu sangat lama! tunggu lama saya tak mau cakap lagi, paling saya marah adalah keluar dari services centre tak lama saja kena masuk lagi!!!company kamu boleh tolong saya settle masalah dalam satu kali ah??sekarang meter minyak kereta saya rosak, ada minyak jarum pun tunjuk di tengah, tak ada minyak pun sama juga!!pergi isi minyak tak boleh isi full kerana isi full minyak akan alir keluar!!!apa kereta macam ini, saya pergi isi minyak pun rasa malu!!!then hilter suise di belakang cermin besar tak boleh fungsi!skirt tepi bawah kereta saya pun sudah lupa berapa kali saya ambil pergi services centre anda tampal, tampal then jatuh!!!reverse punya sense sudah tak boleh guna, tempat duduk (besi sofa)pemandu sudah keluar!!!tak ada orang percaya ini adalah kereta baru keluar dari NISSAN.saya rasa mungkin saya beri 2nd punya kereta pun baik daripada ini!!!please !please!please!!tolong settle masalah saya secepat mungkin!!!bagi saya satu cara yang baik, jangan buat saya sampai tak boleh percaya &sokong nissan lagi!TQ
Marziah Send email
Feb 23, 2012

grand livina

Mardziah Abdul Hamid
18 Jalan Indah 2/6
Taman Puchong Indah
47100 Puchong
hp - 0132990919
car no - WVC 7071

I bought grand Livina WVC7071 – 1.6 at Puchong Utama Carrefour.
The car road tax registered with JPJ on 28th March 2011 but I felt weird that the salesman only delivered the car in the late evening around 8pm of 29th March 2011 & milage speedo meter reading was 126 km.
He asked/forced to sign empty delivery form. (no fill up) even I argued with him.
The second day after the car delivered, I realized that right side skirting of the car seemed crumple (plastic base material) & forward him complaint & he took for replacement (2 weeks later) & he also asked not to complaint to his boss.
From that day I started noticed that the right side door (front & rear) were't look right & its look waving & started complaint with him & his sale supervisor name Junson.
They refused until I sent my car for 1000 km service at Glenmarie and they also noticed there was something not right with the car's door.
Every time I sent for service I always & keep complaining with the service centre.
And the service centre also mentioned that the the car doors has been knocked/accident by the sale represent without informing me & tried to hide something from me.
At last, the same service center advise me to forward complaint to the Nissan Customer Relation. Please solve my problem as I have to pay this car for the next 9 years/loan without any satisfactions.
Buying a car is not a small matter. Salesman suppose to guide customer rather to cheat customer. i felt cheated and so dissapointed.

Please frwd my complaints & resolve this matter A.S.AP...or else i' ll complaint direct to Japan..Tq

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