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Consumer complaints and reviews about OCBC BANK

xela444 Send email
Jul 1, 2014

OCBC is really the worst bank in Singapore and South East Asia

This "brilliant bank" recently launched a deposit product called 360 account. To reap the full benefits of this account, you are required to spend $400 a month on your OCBC credit cards. See [http://www.ocbc.com.sg/personal-banking/accounts/360-account.html]

I recently applied for both the 360 account together with a credit card. While they were happy to take my $50k deposit, they rejected my credit card application. This was without informing me that my credit card application had been rejected. I had to call up the bank on numerous occasions only to finally find out about this. This is an absolutely stupid bank with appalling customer service and their actions really make little sense. With $50k in my bank account, even if they offered me a miserable $1k credit, they would still have 50x deposit to loan cover ratio. All I can say is across this bank, there is very little common sense remaining.

The customer service officer whom I spoke too could only repeatedly apologise but could not give me a valid reason why my application was rejected. What is the point of launching a new product which requires your customers to meet certain monthly conditions but not give them the tool (i.e. the credit card) to be able to do so. I can only think that it's pure stupidity or deceitful practice on the part of this bank. With this recent incident, I now believe what I've heard all along that this is the worst bank in Singapore and South East Asia. I can now appreciate why the DBS atm machines always have a long queue while the OCBC ones are unused.

Thank you, OCBC for opening my eyes. I will take my banking somewhere else...
Complaintboard OWNER Send email
Mar 5, 2013

Dzianis Beltyukov


Complaints Board is one of the people to blame. Look at all the lawsuits filed against complaints board. They have been giving fake names and address all along. Hard working Americans have been hurt by complaints board and have been awarded judgments. But, money is unable to be collected for the losses because complaints board is not an American company. The attorney that has sued complaints board said that he lives in Poland, but my attorney says that Dzianis Beltyukov is a Ruaaian and is from Riga, Latvia...

Check out this site:

Here are some of the investigations people have done:

Complaints Board is owned by Dzianis Beltyukov, in Riga, Latvia. Beltyukov is Russian, and beyond the reach of U.S. Courts. Complaints Board lost a lawsuit to a legitimate complaint site in Arizona via summary judgment, by not even showing up to dispute the charges of theft and fraud. Numerous legitimate merchants have tried to get the FBI to close the site due to egregious death threats and false legal information posted on the site. Up to 90% of the postings are either stolen, made up by writers in Russia, or posted by competitors and disgruntled employees, often taking multiple identities to “pad” the complaints. Making decisions about a merchant based on Complaints Board comments is, simply, believing lies. There are posts on the internet that claim Complaints Board is owned by Elizabeth Arden cosmetics, many calling for a boycott of Elizabeth Arden. The Melbourne ISP that hosts Complaints Board says they have never heard from Elizabeth Arden, and that their payments are from Latvia, and the emails from the “editor” are from gmail, at: Editor.complaintsboard@gmail.com. We have contacted Arden a number of times and they will not answer questions about Complaints Board, which makes one wonder what their involvement is? We think it is premature to boycott Arden until more facts are known. If Arden was really involved, they would not have allowed two other lawsuits to go unanswered, thus going to summary judgment against them. We’re guessing CB themselves started the Arden rumor to take the focus off of their real identities, and we would encourage Elizabeth Arden’s General Counsel to get out in front of these rumors immediately. If Arden was involved, the plaintiffs that won judgments would have immediately gotten them, and this is not the case at this posting.

Complaints Board is a one man website in Latvia that uses methods that are libelous and slanderous under U.S. law. The operator posts home phone numbers of merchants and businesses and encourages viewers to “torment and threaten” legitimate business owners. Here is a post by a legitimate business run by an Air Force family that was trashed by the site: http://www.merchantcircle.com/blogs/Armed.Forces.MCSS..718-291-0150/2008/7/Complaints-Board-does-not-publish-truthful-info-Armed-Forces-MCSS/97762

Complaints Board fabricates complaints, and encourages disgruntled employees, fired employees, competitors, people against the causes, products or services of merchants, etc. to slander legitimate businesses. One set of destructive complaints posts was against a pet boarding business, because poverty stricken posters in Russia “hate that Americans take better care of their pets than people.” Look at the title of their site– they have no interest in fair and balanced reporting, because their visits depend on slanted sensationalism. The more egregious the posts, the more visibility they get. Honesty, fairness, equity, legality do not enter into this equation. Unlike legitimate boards and the BBB, merchants have no venue for response, and CB uniformly removes opposing views and merchant responses to encourage herd mentality and lemming posts. They also allow one sock or disgruntled or spamming/ fake poster to post hundreds of separate complaints, without editing IP addresses, so a single sabateur of a merchant can make it look like the merchant got “hundreds” of complaints– all from the SAME poster!!

Complaints Board frequently uses terrorist and anarchist tactics. They are run by Eastern European “Wikileaks” type individuals who hate the U.S. and revel in destroying “Western Capitalism.” Hundreds of thousands in lawsuits and judgments have been won against them, including by another well respected complaint site who proved Complaints Board was stealing their copyrighted posts and trying to attack them. Complaints Board encourages posters to sabotage business websites, call owners late at night, and issue death threats. The First Amendment, or more precisely CDA in 47 USC 203(c) does NOT protect sites that use these tactics, however, U.S. authorities have been unable to shut Complaints Board down due to their location in Latvia.

Registration Service Provided By: WebServe Canada
Contact: admin@webserve.ca

Domain name: http://www.complaintsboard.com

Registrant Contact:
Mediolex Ltd.
Dzianis Beltyukov ()

Hipokrata 45-49
Riga, NO LV-1079

Administrative Contact:
Mediolex Ltd.
Dzianis Beltyukov (editor.complaintsboard@gmail.com)
Hipokrata 45-49
Riga, NO LV-1079

Technical Contact:
Mediolex Ltd.
Dzianis Beltyukov (editor.complaintsboard@gmail.com)
Hipokrata 45-49
Riga, NO LV-1079

Status: Locked

Name Servers:

Creation date: 22 Jun 2006 12:11:00
Expiration date: 22 Jun 2012 12:11:00

Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Status: clientTransferProhibited
Updated Date: 15-oct-2010
Creation Date: 22-jun-2006
Expiration Date: 22-jun-2012

What pisses me off about all of this is that a company in Overland Park Kansas, on the out skirts of Kansas City is a company in USA that is allowing American people to be slandered and hurt...

IP Address:
IP Address Country: United States (US)
IP Address Region: KS Kansas
IP Address City: Overland Park
IP Postal Code 66210
IP Address Area Code 913
IP Metro Code 616
IP Address Latitude: 38.9247016907
IP Address Longitude: -94.7029037476
IP Address ISP: Codero
Organisation: Codero
IP Address Proxy:
IP Address Host: 69-64-87-242.dedicated.aba
Cia Send email
Mar 5, 2013


I seriously cannot believe that I was being insulted by a CSO from the billing department today. Not only was she rude, she was so impatient throughout the conversation. Could not even give me a satisfaction reply. Wow! What a "surprise" I've got! Well done OCBC! "Talk about GEMS"!
sureshbabuveluswamy Send email
Oct 30, 2012

Balanace transfer -

I have requseted a balanace transfer from my OCBC Easi credit account .

During verbal conversation i requseted only for SGD 5000 , but the bank has been transfered 17800
Vishal Ganjoor Send email
Sep 4, 2012

Register Grievience/ Complain for Home Loan - 5720114467-00000

Hi Sir/ Madam,

I would like to register a complain with OCBC in regards to the non compliance by bank for the terms and condition for the Loan repricing which had made me conclude that my request for loan re-structuring was denied and there by committing to sell my HDB unit.

Here are details of the property:
Vishal Ganjoor [ NRIC : S7563141C]
Choa Chu Kang Crescent

Conversation transpired so far :
1. Date: 1st September 2012.
I have spoken to the Customer care officer Rasool and realized that I am in lock-in period with bank which came as surprise to me. Rasool assured me to investigate and revert on Monday. To give a background I did receive a call from OCBC bank for repricing last year and had agreed to SIBOR and adjusting the tenure and had mailed the duly signed form for revising the tenure. As there was no correspondence from the bank I assumed my application was not entertained.
2. Date: 2nd September 2012:
I had visited the CCK branch to discuss my case and met relationship manager Alvin Namibiar to apprise him of my case. He informed me that Bank will only proceed after obtaining verbal agreement followed by written agreement between two parties and comply accordingly.
3. Date: 3rd September 2012.
Rasool called me on Monday to inform that they are investigating the matter and will revert. I have requested to retrieve the recorded conversation & also the signed form to establish the agreement of reducing the tenure.
4. Date: 4th September 2012. I have received another call from Rhonda today stating that an oversight on bank’s part to revise the tenure. I have stated again that am selling the property and my transaction will complete in November. Rhonda insisted that she can send the form now for revising the tenure. She has tried to explain me the repricing and tenure adjustment are two different issues despite under same agreement.
5. I have requested to retrieve all the details from the bank find out the facts and figure out the non-compliance on part of OCBC. This is case of Selective application of the agreement where by OCBC had decided to implement part convenient ignoring the second part i.e. tenure. I understand the agreement has to comply in entirety.
I seek your co-operation to resolve the issue as I do not intend to pay the lock-in amount which is being levied upon me for the fault of bank.

Vishal Ganjoor | Global Delivery, EDMS
NCS Pte. Ltd. (A member of the SingTel Group )
5 Ang Mo Kio Street 62 Singapore 569141 | Reg. No: 198101793G
E vganjoor@ncs.com.sg | W www.ncs.com.sg HP: (65) 9734-8595

This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify us immediately by replying to this message and then delete it from your system. You should not copy or use it for any purpose, nor disclose its contents to any other person. Thank you.
User921270 Send email
Mar 31, 2012

Annual Fee Reipoff

Better think twice before applying OCBC credit card. I have used my credit card for 24months installment interest free purchase. And while I left 10months of installment, OCBC decided to charge me $50 annual fee.

My request to have the annual fee waived is denied, but they will be giving me $30 NTUC or Robinson cash voucher and a spa voucher. And if I were to cancel the card immediately, I will have to pay a penalty of $150 despite full payment of the installment. What a ripoff?!
User897592 Send email
Mar 31, 2012

Annual Fee Reipoff

I have forwarded the story to Redress.me. Hope you will get the recourse you needed. Here it is:http://redress.me/view_post.php?pid=2103
Rinem Send email
Feb 23, 2012


The bank suspended my cards for no reasons given when I called the first time. The second time I called they requested me to pay full. After paying full, I called again to asked regarding about the statues of my card. One of the staffs from OCBC CREDIT CARD Department went to checked but can't even give me an answer. She even requested me to pay another $150 for the interest which yet to appeared on the current bill. This is absurd! OCBC bank services is the worst that I had encountered!
Tt84 Send email
Feb 23, 2012


People, open your eyes and read the pricing guide carefully. Late charges are imposed when you are late. Even if you are late for 1 day, you are still late. Who gives a damn about your reasons. But they do consider waivers out of good wills at times. If you did not make the minimum payment stated, you are considered not to have made any payments. Don't you read the charges before your apply anything? Sign blindly? Go ahead..

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