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Ocwen

United States

Consumer complaints and reviews about Ocwen

joshuacapistran Send email
 
Mar 8, 2014

Help available for Ocwen Loan Modification

I was also denied for inappropriate reasons, and these crooks never wanted to help me, they would take about 3 to 4 months to review an application for a loan modification and come back with missing documents excuses everytime, I also approached a law firm who only took $4000.00 just to tell me that I was not eligible for a loan modification, as they tried presenting my Application to Ocwen and they denied it saying my income was good enough to take care of my mortgage, then I went online and read some articles about loanmodexperts.com, and also visited their website, they did not charge me any fee until they got me approved for a loan modification, and it took them only 2 weeks to complete this process, any one having trouble with Ocwen can contact them at [email protected] and they can help you get a loan modification from Ocwen, as they only work for Ocwen borrowers only.
Kim Breedlove Send email
 
Feb 7, 2014

Mortgage Payment/Escrow

Helping Home Owners is what they don’t do.
I was 6 month behind on my mortgage of 906.15 which totals 5436.90 so I thought. I could get help by applying for a Home affordable modification. I was denied. They took all my information and used it against me. I worked a second job to make ends meet and try to save money for repairs; I had to pay 7809.01 to be reinstated for the 6 months I was behind. Then I received a notice with my April mortgage note saying I owe 400.00 for charges they just received which totaled 1440.00. In May mortgage note I received a note saying instead of my regular mortgage payment of 906.15 it will be 1096.94 they stated “that according to the federal law (RESPA) allows additional. Funds to be held to prevent the escrow account from being overdrawn”. And I will need at least 1661.98 in escrow account at the start of the year. Which will begin in 6/13? Here it is February; my mortgage is still the same. I called on 02/03, 02/04, and I finally got someone on 02/06 at 3:10p they told me my escrow amount went up I asked why I was put on hold for quite a while then the guy said because in March it wasn’t enough money to cover payments I asked to speak to supervisor and she explained that in 2012 they paid my forced hazardous insurance and that left me with a negative balance I asked if that was included in the reinstated amount she said no.then she mention my taxes which is included in my mortgage so I really didn’t understand what that had to do with anything. All this for a modification. If you can’t trust your mortgage company who can you trust? I wonder if this is really legal. I feel as though they I am being taken advantage of. I stopped working extra hours on my second job, I wasn’t beneficial to me. They saw my gross and made my life miserable. I can’t afford this increase any longer it’s one of the coldest winter ever and it cost to stay warm, my house is falling apart and I can’t afford repairs, which is why I got a second job in the first place. I feel so stressed over this. I probably would have been better off walking away. And to top that off they also cover the insurance for my house, which isn’t beneficial to me they have 3 pages of things they don’t cover and a small paragraph of what they do cover. They sent me a notice saying I will be charge me $799.00 annually. Yet in March 2012 813.00 was disbursed from my escrow. Then in December 2012 they wanted another disbursement of 799.00. Then for 2013 I thought it was included in my reinstated amount but it wasn’t they took that out of my escrow in November [email protected]
Diane Send email
 
Jan 22, 2014

Forced escrow

In November 2013 I received a letter from ocwen stating that since my property tax payment was a few days late they were required to make a payment to protect their investment in the property and therefore opened an escrow account for future payments. I was also told that if I did not want the escrow account I was to repay the amount that was paid on my behalf and send a proof of payment for all future taxes and a request to close the escrow account. I immediately paid up ALL of my property taxes for the year and faxed the proof of payment plus sent a check via overnight mail to Ocwen for the escrow repayment. A week later I called them regarding the check I mailed and was told by someone in India that the check was not received even though I tracked the envelope and saw that it was delivered. After numerous calls and faxed requests they finally received the check but denied my request to have the escrow account closed because they had to make another property tax payment for me???? I paid ALL amounts due for the year, there was no balances... I faxed them a copy of the payments I made but two weeks later they sent a payment to the tax department for me but there was noting to pay for so that resulted in an overpayment. I sent them that proof also but my request was denied. I finally sent them a repayment for the amount they paid and in turn applied for the credit from my city. I again sent a request to have the escrow account closed because my monthly payment is now to high for me to pay and was told yesterday 1/21/14 that since my GET THIS... INSURANCE payment is due within 45 days that they would be issuing a payment on my behalf. MY INSURANCE PAYMENT???? I thought this was about my PROPERTY TAX PAYMENTS???? Anyway, to avoid the repeat of this nightmare and even though my insurance payment is up to date and not due until Feb 7, I made the payment and faxed the proof of payment to them along with another request to close the escrow account and have my monthly payments reduced to the original amount. I was told that I have to wait 5 days for a reanalysis if they close the escrow account. My monthly payments have never been late so I am not sure why Ocwen is trying to strong arm me. What a HORRIBLE company.
garygrimes5057 Send email
 
Mar 21, 2013

Illegal foreclosure

I had til March 19, 2013 to prevent foreclosure per letter from Ocwen,they foreclosed on my property on March 12.They did not provide the help I needed. Gary G.
jeffhatia Send email
 
Jan 3, 2013

Ocwen Help

Hello all,
I recently got my Ocwen loan modification done with RIG Financial Solutions after trying with dismal results to try other avenues. I am admittedly one of the people who jumped on the "we can help with your modification" adage a lot of these "companies" claim; I paid over $5,000 in "startup" or "processing" cost as they said, for NOTHING to a company who was unable to help! I got nothing in return but angst and a lot of unanswered phone calls. I tried to do a modification myself, which as I look back on was a horrible idea, but it led me to doing some research and homework on who can help me, and HOW they can help me! My friend Arlene told me about RIG Financial Solutions (her fiancé' worked for them from what I understand now) and how they really fought to help save her home, and she kept encouraging me to look into the matter. Finally I did, and the best part of the entire process, I paid nothing until my modification was approved! They were really enthusiastic and focused on my case I had a 70k dollar principal reduction at 2% interest rate. My monthly mortgage payment was reduced from $2,222.56 to $1234.42. I have nothing but the utmost confidence that they can help you if you’re in need. I sat down with their intake counselor, and they were able to jump right in; I was in foreclosure, losing my home as it was on the sheriff sale list and they were able to save my home! I honestly did not think they could, but they did and I am still amazed. For everyone here looking for a possible solution, maybe try RIG Financial Solutions(you can google search)....it worked for me...hope everyone has a blessed 2013!! Take care, each of you!!

Jeff


ps.. they have a toll free number, 1-877-393-0372...ask for rich or mr davis
justiceisserved Send email
 
Dec 3, 2012

Ocwen Financial

If you are having problems with your mortgage servicing agent, please do the following: 1) Do NOT negotiate over the phone, send them your complaint in writing by certified mail and make sure that you include the term: "Qualified Written Request' under RESPA. Include your full name, acct#, the problem(s) you are having, what kind of resolution that you expect, any documentation of payments (etc) and cc: The Consumer Financial Protection Bureau, along with your loca State Atty General's office. It's also a good idea to make a complaint to the BBB and if this has to do with debt collection practices or their website (not being able to navigate or being kicked off repeatedly) also file a complaint with the FCC. 2). If you have a service agent, call you explain that you want EVERYTHING in writing, again, do NOT negotiate over the phone. Note the date, time of the call, service agent's name, if you get door hangers or other such annoyances, note the time, date and keep them for reference. You can also record the phone calls on your smart phone, just advise the other party that is what you are doing, before you start doing it. Also complain on forums like this so we can share our successes in dealing with unscrupulous practices. Always be polite, be professional and be persistent.

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