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Ontel products/ Slushy Magic

United States

Consumer complaints and reviews about Ontel products/ Slushy Magic

HarleenChetan Send email
 
Jul 26, 2014

slushy magic

when i tried slushy magic,i thought it was good and fantastic to use but its not because..........
1) the ice cubes didn't work in my freezer but it worked after 3 weeks!!!!!!!!! they said it would take about 2-3 hours but they lied.
2)when i put the ice cubes in the slushy magic cup then i poured my drink into the cup,but when i shake it about 5 mins, the ice cubes went watery but the drink was still liquid,i was looking forward to having a slushy but now its very terrible for goodness sake i am 12 years old and i love drinking slushy but now slushy magic is crap and terrible they are not slushy magic they are slushy crappie. it is just watery cubes in a cold drink, nothing more.

DON'T BUY THIS TERRIBLE UN-USEFUL PRODUCT FOR YOUR KIDS THEY WILL BE COMPLAINING TO YOU!!!!!!!!!!!!!!
from stranger
[email protected] Send email
 
Dec 27, 2012

Ice supplyed

I ordered 2 cups 11/19/2012 online, and when she opened her present it was very wet inside the box. Two of the ice cubes in one of the cups was leaking. She picked up the two ice cubes, they looked very yellow... and the solution inside completely dripped out, now she only has one cube. You have to make sure the cubes are sealed before selling and sending. I don't know if to ask for my money back or to ask you to send at least 6 more ice cubes that have been inspected well.
User924804 Send email
 
Mar 28, 2012

Constant Backorder

I agree that this slushy majic is no good! I brought one for my daughther at rite aid pharmacy she put the cubes in the freezer and waited for the cubes to freeze. Once they freezed she put them in the cup and put the juice in shook it up and then we tasted it. I didnt notice but lucky my daughter is twelve years old and not three years old as said for the ages on the box.My daughter said mom this taste like salt water i said it shoud'nt so i told her not to drink it to pour it out and give me the cubes.I inspected the cubes and noticed that one of the cubes had a tiny pin hole in it leaking the salt water out that was in the cubes.I'm very upset because its made for children 3-up so its suppose to be much safer.So if this company reads this can someone please e-mail or write me on a way i can get a refund back or we might can try a replacement please.I just purshased it three days ago.E-Mail ([email protected])

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