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Palliser Furniture


Consumer complaints and reviews about Palliser Furniture

User926020 Send email
Apr 1, 2012

Leather sofa

I just received my palliser sectional and chair and too does not seem like it is buity very good...seems cheap and it stinks. I can't put my finger on it I guess it kind of smells like mildew or musky. I have had windows open and fans and its snowing and cold, had to take my kids to grandmas cause its too cold in the house. Has anyone else had a problem with the smell?
BonBonn62 Send email
Feb 23, 2012

Leather sofa

I am thinking of ordering a Palliser Flex sectional, but not many good reviews here. We do not plan to order leather but fabric and wonder if they do a better job with the fabric. We are very picky one of us wants to recline and the other wants to lay. Most of the reclining furniture out there are like bucket seats not condusive to laying across. Any thoughts from anyone that has purchased fabric itmes from Palliser??
Appleton, Wisconsin Send email
Feb 23, 2012

Leather sofa

We also got ripped off. Showroom pieces looked great. We special ordered the color of leather on a large sectional. When delivered the leather was wrinkled at the seams and puckered on the seats. Palliser promised to send a rep to look at the furniture for months and three appointments were not kept. Two years later all the seams let loose, pleather, it's not really leather as they advertised. Framework is shoddy. Absolute junk and a horrible waste of money. Also damaged our relationship with a local retailer where we have purchased high end furniture for fifteen years. The family owned store no longer carries Palliser due to so many complaints.
Pamee Send email
Feb 23, 2012

Leather sofa

My leather sectional was delivered Feb 6th. The 3 pieces all appear to have been made in different factories as seams do not line up, nor do the back pieces of the sectional. But wait...it isn't just a matter of a hardware adjustment where they all "fit" together, no! What is most disturbing to me is the different height (thickness) of the cushions! The sofa piece has the shortest (thinnest) cushions. The love seat cushions are a little bit thicker, and the wedge seat is totally overstuffed! Or...perhaps the other 2 pieces are under-stuffed...? This is so completely preposterous!! These pieces do not fit together in any way, and I have someone coming in 5 days to look at this fiasco. I am going to tell my salesman that I do not want this or a replacement from Palliser. They had their chance to deliver a quality piece to me initially, and if I can count on first impressions, their products are extremely poorly made! I am going to insist this be removed from my home, and be given a refund. I refuse to trade for another sectional from this company! And FYI, this company IS in Canada but the furniture is indeed all made in Mexico. That's more profitable for Palliser of course. Everything today is all about profit and apparently Canada is no different. The thing is, I paid close to $4000 for junk. I will make absolute sure that my next sectional is made in the USA, and from a company with an upstanding reputation!!
Kenneth Send email
Feb 23, 2012

Leather sofa

Based on a showroom sofa, we ordered two leather sofas from Palliser. When they arrived they barely resembled the one in the showroom. All the leather seams (which are sewn in Mexico) of this supposedly Canadian made sofa were gathered, puckered, wrinkled so badly that the sofas looked cheap and hastily made. The showroom sofas in two different stores did not look like these at all. The retailer agreed that the sofas demonstrated poor workmanship. Palliser, however, refuses to invoke its so called warranty. Based on this experience beware of Palliser : inconsistent quality, unreliable warranty, unresponsive to retailer complaints. Would never consider Palliser made furniture again.
Scott Paschke Send email
Feb 23, 2012

Leather sofa

We are part of Direct Buy and planned to order in the coming week! Wow, glad I read the reviews! Thank you!!!

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