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Payment One

United States

Consumer complaints and reviews about Payment One

Rev Irma Send email
 
Mar 19, 2012

Unauthorized charges

Payment One has placed an illegal $14.97 charge on my phone bill. I have called my service provider (Verizon) to block further charges. According to the Rep, they are allowed to sneak in third party charges? This is fraud.
Teri K Send email
 
Mar 19, 2012

Unauthorized charges

Payment ONE billed our swim club 105.00 on behalf of EB interactive when I called Verizon they referred me to PAYMENT ONE and I spoke to Michael, a Senior Account MGR, (probably not his real name). He was the the rudest, most unhelpful robot I have ever spoken too. He insisted that the SOMEONE must have said it was ok, they just know these kinds of things. Don't ask for a supervisor at Payment One, they don't have any, only Michael the SR ACCT MGR.
Finally, I called Verizon back and they agreed to take care of it.
Oh btw I forgot to mention that EB Interactive guarantees prominent website placement WE DON'T HAVE A WEBSITE. Yeah we must have ok'd this.

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