Log inRegister
Submit Complaint

PCH Games

United States,

Consumer complaints and reviews about PCH Games

ann seta Send email
Nov 16, 2014

Never receiving anything

I have played for over a year and have accrued over 20M tokens and have tried to redeem alot of them but to no avail. I also receive notices with my games that if I don't respond immediately, I'll forfeit everything...what is that all about when I play everyday? I have only won a $5 Amazon gift card...big deal!!!! What's the point of continuing when I'm not getting anything in return and I played nonstop?????? I'd like an answer to my questions if I intend to continue.
ric501 Send email
Nov 6, 2014

games wont access

cant get to coin vault because some games wont access
sermaysnv Send email
Aug 21, 2014

maintenance of website

I have been playing your games for a very long time now, however I'm giving a lot of consideration to ending that relationship. I have never seen a site so full of garbage like this one. Either the game goes crazy and crawls to an almost stop. Then there are times when I cannot access the games or I have to remind you to give me my tokens, or wait forever to get the game up..I really don't know what your problem is but I think you need better maintenance personnel. The ones you have now are just NOT doing their best to keep your site up, especially when you are running tournaments! I am sorry to say that I am beyond frustrated and am seriously considering dropping your site which is really a shame because I have always enjoyed playing your games even though I never win!
vivian Send email
Aug 20, 2014

no redemption

three times I have not been able to redeem my tokens after using my silver coins
vivian Send email
Aug 20, 2014

can't redeem tokens

third time this has happened, not being able to redeem tokens after all silver coins were used
gir&zim Send email
Aug 20, 2014

Token Splurge

I played all games today from the 5,000.00 a week for life to the super fan games. But Token splurge after clicking on it to start said We're sorry The page that your requested is either out of date, incorrect or has moved.

What's up with that. I too have been playing for a very long time well over 10 million plus tokens. As some other comments I have read would say that the games for instance like oh the clown game, shooting a free throw basket, and so on dosen't matter wich you pick or the time you pick it or with in the entire year. There is absolutly no chance of you winning.

But that's just the way is you get tokens at least, just no real chances of winning for real. Another note you should know I too have had a call saying on won big only to find out it was not true bummer. So be careful of scams everyone PCH would never call you they just show up that's the truth. The other thing is this their server that is PCH's server will recieve millions upon millions of players and that server will have tecnical issues from time to time.

I am certain that even the brightest tech guy or gal could not even keep up with the server issues that occur at PCH's site and server, so either quit playing or just relax good things come to those who wait patiently. I am still currently out of a job but I still try to play and hope that it may be me some day. That is what most of us here do anyways. Thank's and good luck to everyone.
BEVERLY Send email
Aug 9, 2014

locking up my computer after winning 1000.00

I was playing cardivals games on instant win and I won 1000.00 dollars but my laptop seemed to have locked up for about 30 min.s I wondered what to do and went to your official rules read chapter 4 think I underst ood what was happening but there wasn't anything popping up to let me know what to do I finally called a tech and he told me to just sign out and call you of course it's the wkend so I thought to check my e-mail to see if I had one but not about my winnings just more to play or search please let me know what to do next ok so now you are ARE NOT TAKING MY ALLS WAYS PASSWORD
jamie brown Send email
Aug 5, 2014

think im being scamed

I think I'm getting a scam email.telling me I've won but I have to pay the
DHL fees for it to be delivered to me.
Deborah Turner Send email
Jul 27, 2014

not able to play till 11pm

#1 I cannot get my searches to respond with "you have received your entry" until after 11:00 pm. It is hard to do them all in les than an hour.!! Very Frustrated.
#2 I have also been trying for 6 weeks now to get my address changed. We moved recently..and I have gone to the Blog which was recommended..then several other places..but I Have yet to get them to change it.?? Deborah Turner. (debcakes320@gmail.com) old address is 320 Park Dr. Northbrook, Illinois. 60062. New Address is Deborah Turner. Same Email address but New home Address is 2005 Valencia Dr. #208, Northbrook, Illinois. 60062. I am not sure hhope to get these changes made I have tried to ask all over PCH..IF You can see it is almost 6:00pm and I wasn't able to get a positive response searching on "Search and Win"..?? Please Help. Thank You Deborah Turner.
Dav584 Send email
Jul 20, 2014

token splash

This morning I completed all the Carnival Instant Win games and tried to open Token Splash but got an error message to try later. When I tried late I got a message that I had already played today. I had not played today but only tried to and was thwarted by the web site crashed.

beanie Send email
Jul 17, 2014

token splurge not moving o yokens

Got to token splurge and coin levels where not moving but let you use all your silver coins with no movement of the tray layers, Used up all my coins and they fell but pushed nothing down. now 0 tokens.Lights move and the token in the word token splurge moves.So the whole screen is not frozen.I saw another complaint exactly like it.
tracyafrisbie Send email
Jul 9, 2014

token splurge game

Today, on Front page, I played all of the token games fine, and at the end, I got to Token Splurge, pressed one coin, it moved, as I added all other 9, it did not move, and then said I had 0 tokens. Something happened with your game, because my computer was working fine before, during, after, and since, will you please fix that. It was not worth all of my time playing all of the token games to get there, just for nothing.I have played MANY times, and that has never happened. Thank you, I appreciate it.
zenia69 Send email
Jul 4, 2014

never win

Been with you for a long time .and I have notwon anything. And I think you just put peoples hopes up. So that they will keep playing so that one day they might win. I never hear who did win why is that.like for the 7000 a week for life . Who won that. Now you have the 5000 for life. I think this is wrong .I play all the time what's up.it seems it go to people that have everything.can you answer that. When I see on tv sometimes it shows people with big houses and. Nice cars win.it doesn't show people who are working hard and don't have nice houses and new cars win.
chuckyoung Send email
Jul 1, 2014

blackjack game

your blackjack game is not working on my end..it's been a week I thought it would be fixed by now...all it does is put two zero on screen and nothing else...670g6
larrylyons52@yahoo.com Send email
Jun 27, 2014

what happened to my daily pch email on instant win games?

first of all: Thank you for letting me play free games,I have been with PCH since 1999.My problem now is I am not getting the email PCH games I have received for many years. Are you guys doing something new? But any way it goes Thank you for letting me play. Be safe.
Faye Send email
May 31, 2014


This is the third time I have a message come up server is not connecting when I turn everything off and restart I loose all my tokens
Makes me wonder if it's worth my time
Jarhead Send email
May 18, 2014


WTF? Why do I ALWAYS get only 100 tokens per game? Why the hell should I waste my time for such a low reward? I can understand once in a while, but EVERY FREAKIN' GAME??? It's a crock!
PlainComPlain Send email
May 13, 2014

PCH - Unreliable Website

What an outfit. I get "Technical Difficulties" almost every day with NO OTHER PROBLEMS on any other website and I've tried 3 different computers and 3 different browsers. When I call PCH they are arrogant and just broadcast "the basics" at you in other words they don't care about software reliability or software testing. They just care about making it look "fancy" and it's all about money/greed. They don't listen to I.T. professionals. Annoying.
saramouse19 Send email
Apr 30, 2014

pch token games

I would like to know why I am suddenly unable to play any of the pch token games....I've never had problems before, and how can I correct this problem?
pcgamepower Send email
Apr 20, 2014

All final games cut out and say technical difficulties then you can't play the week

Every time I get to this point the game starts then bam, it just stops , sorry we are experiencing Technical difficulties, just as I begin to play..Then I lose out on the game , then it say I've played it. Have to wait 24hrs.
I have been playing since it started, these pay out decent ,at least 20k tokens in vault game and 40k and up with splurge.. My grand total ,I had over 14million and now it's 4million. I have noticed that you will recive bonus for high token value..Think there are some insiders scamming ,it's to make sure it's people they want to win, it's almost at a close ,done and over with...so they blame it on hackers... This is real I have recived 2 real checks, But Since then Every game I play I only get 50 tokens,tops out at 1000., instead of avarging 200-400k playing all games,now iam lucky to even get 30k. With all games...
Waste of time. I want my 10million back...The end games , the vault and token splurge ,this will be the 4th time I have been cheated out.. They don't care ,no offer to fix. All they have to do is type in a code send it to your account there's your credit ,I have been cheated...there's plenty more games I have been cheated out on as well , from all this to bingo, go to avatar mode, play those hit the big pay out. Then it resets,goes to the home page, then I have to log back in. So when it does this if i don't get to the finish I loose everything. Just as iam there re-set, Hey I play because it's fun, oh well...no one cares...
Guys don't bother you will not get back what was lost.. They gotta keep us playing, they get a ton of money for every ad you see when Loged in., just advertising, internet and postal $$$ billions upon billions $$$., they can give away so much more..
dwayne Send email
Apr 13, 2014

i keep searching but my entry is never activated & today my today tokens are not registering.

I keep doing searches for the search & win but my entry is still not aictvated. also, so many times, including today my token winnings are not being recorded.
JFBoje@Gmail.com Send email
Mar 16, 2014

Tokens missing!

Today I finally got over 500,00 tokens but alas, the next game it went down to something like 430,000. What's going on?
maxxima8 Send email
Mar 10, 2014

Could games be rigged?

I have been playing these PCH games online for quite some time. It has come to the point that I am able to predict the outcome of a game and also see a pattern when playing. Also, when I play a game, it sometimes has a list of winners beside it. In reading the list I could see that they are all Anglo names. No ethnic winners. That is when I thought to myself that the whole thing is fake.
Amzie Send email
Mar 10, 2014

Treasure chest instant game

I called tech support over a week ago, & was told this issue would be addressed, & I would be contacted via email (which I was asked for, & provided) on the results. I have not been contacted, and the issue continues.
After the blackjack instant game, the jewels instant game comes on, and then the three treasure chests appear, where I am supposed to be able to select one. I can not. No matter which one I tap nothing happens. Up until four weeks ago, I could select one, and then it would continue on to the barn door instant game for me to choose one of those. Would someone please (really) fix this issue, or remove the game completely?!
Trudy Medeiros Send email
Mar 9, 2014

Token Lose

Played four games and token amount was high but they weren't added to my token amount. What happened?

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code


    Share this site with others


    Recently Updated Complaints

    DEPARTMENT OF LABOUR - How long must wait for my uif money to be payed out
    I was retrenched on 31 July and applaid for uif on the 12...
    28732 - Grade A banknotes of over 52 currencies in the world
    We print and sell perfect Grade A banknotes of over 52 ...
    Global chemicals LTD is an enterprising and progressive...
    Loan House - We Help To Finance Your Needs
    Are you in need of financial help and you do not know who...
    specialized loan servicing llc - specialized loan servicing llc
    I have been given the shaft over and over by this company....
    sv university - Covacation Fee Details
    i had completed my B.Com under sv university in 2004 as a...
    Moonshell software solutions - fraud company
    Hello all this is udhay from tamilnadu, around jan2014 i...
    22834 - I need a loan
    You are welcome, I am Pastor Joseph Hyan, a Legitimate...
    Everest University Online - Financial Aid and Terms
    Everest University has been giving me the run around and...

    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username