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Portfolio Recovery Associates

United States,
Virginia

Consumer complaints and reviews about Portfolio Recovery Associates

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Mar 13, 2012

Needed my 1099-C

3/13/2012 received a call back from the PRA Disputes Dept. 757-275-8578
The nice lady was very kind in trying to explain the above situation, and how that my account does not need a 1099C. She stated that the IRS does get informed in some way, but that I do not, or did not need to file a Canceled Debt on my 2011 Taxes. So I will be having to amend my taxes so that I can get my extra money back.

Thank you, Portfolio Recovery Assoc. I wish every one could have as great a resolution to their situations as I did. I would only ask that PRA does a better job at communication, and knowing how certain situations affect those of us in these hard times/situations.
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Mar 12, 2012

Needed my 1099-C

I can say that Portfolio Recovery Associates Inc. was a good company to deal with. At the time of their initial phone calls, they were professional and offered a suitable debt solution agreement to me for a bad debt that I did owe. And for 12 Months I paid in full the agreed upon amount and PAID OFF the account. I even received my official Release letter from them.
But then SOMETHING benign has changed their ability to handle one last final detail with them. I have yet to receive my 1099-C tax paperwork from them. I had checked several times before and was told that it was mailed. But then on February 15 and again on February 18, 2012 I was informed that I was not getting one, even though I met all my obligations with them back in October 2011 by having paid off my account. I had reported this Canceled Debt amount already on my taxes, only due to the fact that I was told numerous times that it was on the way. So, now I have to jump through all sorts of hoops with their Disputes Department just to get one piece of paper for my taxes.
Should they remedy this without some major hassle, I will be thankful.
Positive Outcome Send email
 
Mar 12, 2012

Needed my 1099-C

Over two weeks now, and still no reply or any form of communication from them about my 1099C.

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