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Quest Diagnostics

United States,
Illinois

Consumer complaints and reviews about Quest Diagnostics

RPittman07 Send email
 
Sep 21, 2014

Quest Diagnostics

To Quest Diagnostics complaint department, I went to your diagnostics facility on
September 20th, 2014. at 1450 Barnum Avenue, Bridgeport, CT. I gave three tubes of
blood and a urine sample in which the person (nurse) had me sign off on the paper for
giving of the blood and urine but never put the proper labels on the blood or sealed the
urine speciman properly and when I questioned the nurse which had taken the the blood and
urine that it might get mixed up with previous persons urine which was also not sealed with
a label at the time and was on the same counter my own and less than two feet away from my
speciman, she only replied as she left the room unattended with bothe the speciman's on the
counter unsealed mind you is "leave it there I will take care of it. In closing, Ijust wanted
to ask if I can get bothe the blood test and urine sample done over again at "no cost" at the
Stratford,Connecticut facility, and the previous test discarded and that that nurse be repremanded.

Sincerely, Robert Pittman
203-212-0342
RPittman46@Yahoo.com
9-21-2014
Andrewbeshtingham Send email
 
Feb 23, 2012

Overbilling uninsured

they do it because they can get away with it. just like so many crooked banks and corruptions. Make sure when your doctor takes a blood test that the company is not quest diagnostics and ask your doctor the prices of the company he uses.

and to the dumb second comment (crispycreme) millions of americans dont have insurance at no fault of their own. they cant find jobs due to the economy and or cant work due to their medical conditions. And no-one is asking for a handout we are asking not to be ripped off that is what this company is doing their are many other companies who offer the same services for a lot less so obviously quest is doing something wrong. And regardless of how much money people have everyone has the right to have children. Having children is an amazing gift regardless of how much it costs and if people just stopped having children because of money then society would really not be able to function! and all because some people may have a hard time affording children does not mean they should have an abortion and take their lives. I am sure those children would like to be alive being poor then not be alive at all! the problem with the world is not the poor but the ignorant selfish hateful people like yourself. Having children is what makes so many poor suffering people able to go on with their lives and you have no right to tell someone they cant have children!
Inkling Send email
 
Feb 23, 2012

Overbilling uninsured

Quest Diagnostics is horrible. Just like several other people have posted all over the web, they will not negotiate or discount their rates for individuals. I am willing to pay them immediately if they will agree to a 20-30% discount off their "retail" pricing. Our hospital, Ob-Gyn, anesthesiologist, and even the other lab we've used (LabCorp) all offer discounts to self-pay patients. Not Quest. I will never use Quest Diagnostics again and I strongly recommend everyone else avoid them as well. 75% discounts to multi-billion-dollar insurance companies; 0% to individuals. I'm not saying what they're doing is illegal, just plain dumb and (long-term) unwise.
Mommyneedshelp Send email
 
Feb 23, 2012

Overbilling uninsured

I am pregnant and have no maternity benefits with my insurance. My doctor negotiated a lower rate to help me out. The hospital negotiates a lower rate to help me. Yet Quest claims they have no such thing and that I must pay in full unless I make under 40K per year for a family of 4! Of course my family of 4 makes more than that as most do. I wish I could simply find some help online about negotiating with these rip off artists.
This is for $1400.00 in lab work charges that I KNOW they would accept 10-20% in a negotiated rate from an insurance company. They typically negotiate that amount with my insurance for their overinflated bills on covered expenses. But they won't negotiate a single penny for an individual on their uncovered expenses (maternity benefits).
They are gouging the "little guy" so bad and I have no idea where to turn to get them to lower their obscene charges!
Does anyone have advice?
This is a nightmare with QUEST!
Lv1979 Send email
 
Feb 23, 2012

Overbilling uninsured

I know this is an old post but I want to reiterate that you should try another lab such as labCorp, Clincal Pathologists etc. If you do have insurance see which other labs you can use besides Quest-they are nothing but a bunch of crooks and will max out their allowable with your insurance company. Discounts should be given for a cash pay people anyway-They are getting paid UPFRONT and do not have to submit claims with insurance which takes time and requires hiring people or an outside company to take care of.

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