Hi I hear all kinds of things through my work about companies of all types and of all the cell phone providers in Alberta Rogers is always the company to come up as the worst to deal with. My son's phone required a fight to get them to stand behind their contract and it has been in the shop for over a month now which is also against their contract. It came back still damaged and refused going back in to be fixed again.

I have heard about their dishonest practices and I have never been so glad not to have my products with them. I was stunned when some of my family went with them in the first place. They have breached privacy in that time, overcharged and changed services without speaking with the account holder, in a privacy breach they then locked them into a 3 year term which they never changed even after a complaint. I'm sorry but a privacy breach should always end up in legal action and they are lucky it wasn't me dealing with me. I strongly, strongly suggest run before buying anything with such a deceitful company.

I am sure you will try to figure out how many people I could have contact with to influence and on this post it maybe limited but I do talk to approximately 800 people a week. Rogers you do the math!

hi my name is Ryan king Rodgers is a scam they wouldn't fix my phone that was under warranty they told me it would cost 1000 to fix my 750 xperia x10 that had the charger port worn out it was the only part broke on phone it worked only when i had it not to mention when my truck breaks down they fix it they don't give me a refer lol Rodgers is a scam they are the rudest phone comp out there my girl has a telus witch is were ill be better then getting screwed over buy a company that says your warranty is no good whats the point of having it then i hope more people start complaining i know tuns of people with the same Rodgers issues ill make sure to send them to this site and better business Beru [email protected]

I was a happy Rogers customer for about ten years until tonight. In fact, I've always referred Rogers to my friends and clients. Not anymore. Today, I found out that by upgrading a phone in a family plan, Rogers extends the new three year contract to all phones in the plan, even if some phones were purchased many years ago!
In Dec 2010 I upgraded three phones in my family plan, with the assumption that I am purchasing a new three years contract for those three phones. Rogers never communicated to me that I am renewing the contract for the fourth phone, even if no changes whatsoever were being made to that phone line!
Now I am trying to cancel or suspend the old phone (as the family member will not be using it for at least six months). Rogers says tough luck, this phone is on a new contract until December 2013, and any deactivation costs $400. I have never signed up for this, this is clearly a breach of contract and I am proceeding with a class action lawsuit against Rogers.

Hi ChrisB,

This is Chris at Rogers. You and I have already had some discussions on our Facebook page, and our team have been in touch with you privately to talk about how we can resolve your issues. We'll certainly do our best to help and will continue to discuss this privately.

@Rogers_Chris