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samsung GALAXY YOUNG S5360

India

Consumer complaints and reviews about samsung GALAXY YOUNG S5360

haritha Send email
 
Sep 8, 2014

My samsung galaxy y switching off frequently

My samsung galaxy phone is switching off frequently. I faced this problem one month back. When i went to the madhapur service centre they said it is s/w problem and installed new s/w. They rejected to give me the bill. After one month iam facing same problem phone is switching off frequently. When i took this to the service centre they are not responding fairly. How much money are these people expecting me to spend on same issue. Can we take this to consumer court?
shweata Send email
 
Jun 2, 2014

software problem

i bought samsung galaxy y s5360 a year ago but after that it started giving me problem it suddenly gets switched off and restarts again by itself and if any calls comes then it gets switched off kindly help what should i do and what is the actual problem.i couldnt use it when i need it the most.
bhu Send email
 
Dec 22, 2012

galaxy s5360 y

call gets cut automatically in galaxy s5360 y mobile bought on aug 2012. Serviced twice.issue unresolved. Please help to advice on the solution.reach me @ bhuvanakumar1987@yahoo.co.in
akshaybhat Send email
 
Sep 25, 2012

fraud company

i purchased the 16 gb pendrive from snapdeal.com nearly two months ago.
the pendrive which i receive was faulty . i reported them the problem .they told me that i should courier my pendrive to them and they will replace it within one week. i couriered my pendrive to them . for first 20 days they told me that the pendrive was really faulty but they do not have any any same p.drive in their stock so we wil give you a cheque, from last one and half month they are ignoring me by telling that there was no one for receiving a cheque and cheque come back. so i told them to put the price of pendrive into snapdeal cash which is 650 rupees but their is no response from them..i have also the bill of pendrive
Creche Send email
 
Jun 15, 2012

My samsung galaxy y keeps on rebooting

I just bought my phone last january 23 and now i can't even use it.. It just hunged up then i remove the battery and return it again when i turned my phone on it keeps on restarting.. I can only see the samsung logo then after that it restarts again.. Any help?? :(
User923034 Send email
 
Apr 5, 2012

SOFTWARE PROBLEM

Guys, An update. As i said before, my mobile disconnects every 5-10 seconds. Finally, i came to know through one of the website that if with in 4 days from the date of purchase if we take it to the service center, they will exchange for a new one if there is a defect in our model. But, strange Samsung have not mentioned this anywhere...I have written to their customer services team (not support team) and a form which says it goes to CEO (?? Ii dont know if it is real) but i did it through their website. I took it to the service center and they denied exchaneg saying it was 6th day and they can only update software. What a great policy? Knowing that there s a defect, they refused it. They have notcommunicated about their exchange policy in warranty card or in their website as well. Somehow, it is working now after software upgrade. But still i am disappointed that i have bought a defective piece. Please pass this message to all. Atleast we can help our friends.
User926146 Send email
 
Apr 1, 2012

SOFTWARE PROBLEM

Hello, I bought a samsung gallaxy Y GT S5360 4 days back. I am only a beginner. But there are two serious problems. The first time it took 14 hours for the halft charged battery to charge fully. The next occasion, it could could not charge fully even after 15 hours. Whats the problem. The other porblem is poor voice clarity. The people who receive my call say that the voice is very low and not clear at all. How can I overcome these promlems? nairjula@yahoo.com
Mohan_Srinivasamurthy Send email
 
Mar 24, 2012

SOFTWARE PROBLEM

Its 100% true. I have been using Nokia for 9 years and had 4 models so far. Nokia never had any issues with any of my previous phones. I just bought this samsung galaxy y and as many of you mentioned, the call gets disconnected with in 5-10 seconds. This is the worst phone i have seen and i am highly disapponied buyiing this. I regret my decision
MishaMarielle Send email
 
Mar 23, 2012

SOFTWARE PROBLEM

My samsung galaxy y keeps on rebooting and it's REALLY ANNOYING!!! It's useless completely, i cant read messages, browse websites, listen to my music, etc. Please help us! I've already set it to factory defaults but still, it keeps on restarting. May be an App is causing the problem..or something in settings.. SAMSUNG COMPANY, please heeelllppp us!!!
Duare Send email
 
Mar 21, 2012

SOFTWARE PROBLEM

I have a problem of Samsung Galaxy Young it has no signal and I don't know why, it will automatically signed no signal. I already restore the factory settings and after a day my phone get started to no signal again. I bought this phone 3 months ago. Please advice me. Thank you. eD
Problem Solving. Send email
 
Mar 19, 2012

SOFTWARE PROBLEM

I already solved automatic restart on my galaxy y. And now it is running fast and smooth.
Problem Solving. Send email
 
Mar 19, 2012

SOFTWARE PROBLEM

sorry but i can't teach you.
Natasya Send email
 
Mar 13, 2012

SOFTWARE PROBLEM

I bought Samsung Galaxy Young 2 months ago, I was a great phone for a past 2 months. I went abroad and left my phone for about 2 weeks. When I come back, I charge the battery and try to turn the wifi on, but its restart itself. It was a beginning, now whenever i turn the wifi on its turn off itself and keeps vibrating NON-STOP i have to open the battery to stop it. Someone please, i love this phone, I just bought it. Please, what is the problem?
Kishore Reddy Send email
 
Mar 13, 2012

SOFTWARE PROBLEM

I brought samsung galaxy y phone 2 weeks before when i was called at the time the phone was hanged and calling details displayed late, when i trying to end call its not allowed it will take a time to disconnect the call... i requested guys don't buy the samsung galaxy y phone and samsung service also not good they provided worst service to customers.
Hayris Send email
 
Mar 13, 2012

SOFTWARE PROBLEM

I recently upgraded my galaxy Y software from 2.3.5 to 2.3.6 using the settings -> About phone -> Software update option in the phone. But still I am facing the problem of no signal or low signal strength.
Cdgal Send email
 
Feb 23, 2012

SOFTWARE PROBLEM

i would like to know which fault is it - the samsung galaxy young itself or my mobile communication company - that i keep having no signal almost everyday and have to constantly shut off and restart so that i could be reached
Sacsharm Send email
 
Feb 23, 2012

SOFTWARE PROBLEM

ok, cautious hoorah, I think I have found the solution to Samsung Galaxy Y's frequent restarts or specifically - restart after call disconnect. Solution is to upgrade to Gingerbread 2.3.6. I followed the steps referred at:
http://androidadvices.com/samsung-galaxy-s5360-steps-install-official-global-gingerbread-ddla1-236-firmware/2/
and the phone does not restart after call disconnect, etc. - seems to be more stable.
Ihatesamsung Send email
 
Feb 23, 2012

SOFTWARE PROBLEM

Same issue. Call disconnects randomly after few seconds or few minutes of the call. HAS ANYONE FOUND A SOLUTION AS YET? PLEASE SHARE ON THE FORUM HERE
Sacsharm Send email
 
Feb 23, 2012

SOFTWARE PROBLEM

I have similar problem - brand new Samsung Galaxy Y phone S5360 but phone restarts after call or locks and then is required to be restarted. I have searched many forums but there is no clear answer to the problem. Is the firmware required to be upgraded as "About" is suggesting upgrade is available? Last time I tried, I was unsuccessful and had to go to Service Center to revert to Factory settings. Any help?
Downloadsmile Send email
 
Feb 23, 2012

SOFTWARE PROBLEM

Hi!
I am Rahul i have purchase the Samsung Galaxy young. In this mobile the signal prblem its shows no signal & after restart the mobile the signal come back & also every 3-4 minutes the call get diconnect. Please help
Sabarinaidu Send email
 
Feb 23, 2012

SOFTWARE PROBLEM

I brought Samsung Galaxy Young S5360 Mobile fone recently.
It have the signal problem its shows no signal for long time.restart the phone signal will be connected.please solve my problem.
Sabaripattapu666@gmail.com
Sugandhita Send email
 
Feb 23, 2012

SOFTWARE PROBLEM

I purchased samsung galaxy y 5 days back in Guwahati and the headphones are bad, the battery back up is extremely poor and the WORST problem is the SD card gets removed automatically...PLEASE HELP!
Samsung Akhilesh Send email
 
Feb 23, 2012

Device auto restarts(Software Problem)

Dear Dnyaneshwar,

Thank you for writing us.

We sincerely regret the inconvenience caused to you. As per our telephonic conversation with you, we would like to confirm that we have already communicated our service centre address nearby your place.

Once again we would request you to kindly visit our service center, so that we can repair your mobile complaint at our earliest

Kindly reach us on the below address for further update and any assistance; our executive will be happy to assist you

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team

akhilesh.kr@partner.samsung.com

support.india@samsung.com
Fordnyaneshwar Send email
 
Feb 23, 2012

Device auto restarts(Software Problem)

Dear Sir,
I brought Samsung Galaxy Young S5360 Mobile phone recently.
It restarts itself. I realize it only when it plays music after booting up.
One of friend also bought this mobile and is having the same problem.
I think there is some software glitch that need to be resolved .
I request you to do the needful for the problem as the reputation of such a big company is at stake(as other similar devices might be having the same problem)
Samsung Akhilesh Send email
 
Feb 23, 2012

Device auto restarts(Software Problem)

Dear Customer,
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.

Thanking and assuring you for best services always.

Customer Satisfaction Team
akhilesh.kr@partner.samsung.com

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