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Samsung

India

Consumer complaints and reviews about Samsung

Jot Sidhu Send email
 
Jan 3, 2020

Snatching mobile phone

Dear sir last day someone snatched my samsung mobile (model number SM-G950F) IEMI number 358057083226728 From Daruheda city when i was talking to my company employer over phone and suddenly two person come on bike and snatched my mobile phone.. Please help me to find my mobile phone...
Devendra Mahavar Send email
 
Jan 2, 2020

6crore50lakh

nam devendr koli,vallaj waijatt,dua karuli


Devendra Mahavar Send email
 
Jan 2, 2020

50lakh

Village waijatt ,post vijaypur,tehasil hindaun,dic kaurli,
Priyankpatel Send email
 
Jun 14, 2019

Refrigerate parts

I have new refrigerator side by side before six month now refrigerate is not cooling the service man come and check he said compressor is not working and a new compressor is coming for 10 days how to manage it.. it’s so long time...and service man told that there is no gas inside... resolves the problem...
zakirhotelwala Send email
 
May 6, 2019

service not provide after paid service charge

DEAR SIR,
WITH REFERENCE TO ABOVE SUBJECT I WOULD LIKE TO INFORM YOUR GOOD OFFICE THAT MY NAME IS ZAKIR IBRAHIM HOTELWALA, ON DATED 29TH APRIL 2019 I CALLED TO SERVICE CENTER FOR REPAIRING MY REFRIGERATOR. THEY NOTED MY COMPLAIN AND REPLIED ME THAT WITHIN 48 HOURS OUR TECHNICIAN WILL COME TO YOUR HOME FOR SERVICE. THAN A TECHNICIAN FROM SAMSUNG COMPANY CAME TO MY HOME AFTER SEVEN DAYS. AND HE ASKED ME TO PAY CHARGE 472.00 RUPEES AND GIVE ME SLIP FOR CASE PAID. AFTER THAT HE CHECKED MY REFRIGERATOR AND CALLED ME THAT I MISSED GAS KIT AT MY CENTER SO TOMORROW I WILL COME TO YOUR HOME AND I WILL REPAIR IT. AFTER THAT MATTER I WAIT FOR HIM TWO DAYS BUT HE DIDN'T COME SO I CALL AGAIN TO SERVICE CENTER AND THEY REPLIED ME THAT WITHIN TWO DAYS TECHNICIAN WILL COME TO RESOLVE YOUR PROBLEM BUT NOBODY CAME TO REPAIR MY REFRIGERATOR AND SINCE TWO DAYS I TRYING TO REACH THAT TECHNICIAN THROUGH MOBILE BUT HE DIDN'T ANSWER MY CALL. I TRY TO ASK BHARUCH OFFICE BUT THEY ALSO NOT REPLY ME. SO IN THIS CASE I FEEL LIKE THEY FRAUD WITH ME AND IF THEY WILL NOT COME TODAY I WILL GO FOR LEGAL PROCESSOR. I ATTACH RECEIPT I RECEIVED FROM TECHNICIAN. MY CONTACT NO. +91 99134 84500, TECHNICIAN CO. NO. 9033736961

service not provide after paid service charge

Amit Raj Send email
 
Mar 8, 2019

phone damaged by service personnel

i bought a new Samsung A7 6gb variant and after a month my network on mobile disappeared.So. I went to the customer care and gave them the mobile to find the fault and then i got the reply that my mobile has a hardware damage in the sim slot, butt i had never opened the sim slot after the purchase. I think that the service personnel damaged my phone and saying that it cant be repaired from the company as the company does not issue a warranty against forced hardware damage.
Ansar Pasha Send email
 
Jan 26, 2019

I am cheated by Samsung

Bought a Brand new Samsung Galaxy Watch on 8 Jan19 with lot of expectations. But surprisingly the "Heart Rate" & Stress level monitor doesn't work.

Called up customer care & they asked me to visit Service Center. I visited Samsung Opera house. They made me wait for one hour & after trouble shooting they said the it has hardware defect & asked my to wait for 3 days for the resolution.

Look at the audacity of the support staff they didn't even checked with me before updating my watch software. i lost all my settings in the watch.

I was very disappointed & demanded to talk to the manager, Support staff Lokesh 1st spoke the manager over the phone, not sure what he spoke & when i demanded again he handed over the phone to me, When i Spoke to Sushil Sharma manager he was so casual & doesn't sound interested in addressing the concern, I told him i will escalate, he said even if you escalate it will come to us only.

I am very disappointed.

Being a loyal Samsung Customer since ages, I don't deserve to be treated like this. I will never go to Samsung again & will never recommend to anybody. This is my last product which is defect i throw it away.

Very Very Bad Experience.

Ansar
9738001981
[email protected]
Ansar Pasha Send email
 
Jan 26, 2019

Defective Product & Cheating

Bought a Brand new Samsung Galaxy Watch on 8 Jan19 with lot of expectations. But surprisingly the "Heart Rate" & Stress level monitor doesn't work.

Called up customer care & they asked me to visit Service Center. I visited Samsung Opera house. They made me wait for one hour & after trouble shooting they said the it has hardware defect & asked my to wait for 3 days for the resolution.

Look at the audacity of the support staff they didn't even checked with me before updating my watch software. i lost all my settings in the watch.

I was very disappointed & demanded to talk to the manager, Support staff Lokesh 1st spoke the manager over the phone, not sure what he spoke & when i demanded again he handed over the phone to me, When i Spoke to Sushil Sharma manager he was so casual & doesn't sound interested in addressing the concern, I told him i will escalate, he said even if you escalate it will come to us only.

I am very disappointed.

Being a loyal Samsung Customer since ages, I don't deserve to be treated like this. I will never go to Samsung again & will never recommend to anybody. This is my last product which is defect i throw it away.

Very Very Bad Experience.

Ansar
9738001981
[email protected]
Payal Send email
 
Oct 30, 2018

Need phone exchange

Have purchased phone from vijay sales J4+ On 24th oct
Can not connect in smart tv
Have downloaded apps as well
Stil not able to connect
I need to buy another phone which connects

Pl help
manishsahu Send email
 
Jul 21, 2018

WARRANTY NOT COVER FRAUD BY SERVICE CENTER

I WAS REPLACED MY PHONE DISPLAY OF SAMSUNG J7 ON MAY IN AUTORIZED SERVICE CENTER OF SAMSUNG SAI TELECOM BILASPUR HE COVER DISPLAY FOR 3 MONTH WARRANTY , BUT AFTER TWO MONTH DISPLAY NOT WORKING

I GO IN SERVICE CENTER ON 20/07/2018 IN MORNING IN SAI TELECOM , HE OPEN MY PHONE SCREW & CHECK PHONE INTERNALLY & SAY NO ISSUE ITS COVER YOU HAVE BEEN PAY ONLY LABOUR CHARGES DISPLAY COVER IN 3 MONTH WARRANTY & PROVIDE ME A ACKNOWLEDGEMENT SLIP.

BUT AFTER THREE OR FOUR HOURS HE CALL ME & CHANGE THE STATEMENT HE SAY MOISTURE IN DISPLAY WE CANT CHECK PROPERLY ON MORNING TIME , HOW IS IT POSSIBLE, IT IS A TOTALLY FRAUD BY SAI TELECOM BILASPUR SO I WANT A COMPLAINT REGARDING ABOVE MATTER.

ATTACH ACKNOWLEDGEMENT & PREVIOUS BILL

MO NO 9039713631

WARRANTY NOT COVER FRAUD BY SERVICE CENTER WARRANTY NOT COVER FRAUD BY SERVICE CENTER

PSB Send email
 
Feb 15, 2018

Fund transfer

Sir I call receive from your for wining price 500000 he had required 25000 amount charges as Tfr Pound to current you are requested to pease provide clear position of the conversation
priyakawle Send email
 
Feb 14, 2018

Ondot courier services

This is about the experience I had after I had lost my mobile. After a few days of loosing my mobile, I got an sms from a person 8338065286 saying he has found my mobile but he traveled to Chhattisgarh but is willing to courier it to me with On dot courier service. After a few days I got a call from him from the courier office and I talked to the person. I was given with 2 options to choose from, a normal delivery or a special delivery which costed 1850. The mode of payment was Paytm since cash was not a option from remote. He provided with a number to transfer money but fortunately, he had already reached the monthly limit for transactions, so he gave me an alternate number to pay. I browsed online for the courier complaints and thanks to the link below. same as my case. I became cautious and did not do any payment.

https://www.complaintboard.com/samsung-l5248.html
Pokkiri Mani Send email
 
Feb 5, 2018

Prize winning

YOUR NUMBER HAS EMERGE WINNER OF 90LAKH & LAPTOP FROM SAMGUNG (U.K) SEND NAME,PHONE NO, AGE,SEX,ADDRESS,BATCH NO:GH838QPV TO:[email protected]
My ph. No:9787261516
Harish1984 Send email
 
Jan 25, 2018

Mobile chori ho gaya

Mobile chori ho gaya
Mera mobile se mera email use kiya aur Facebook bhi use kar raha hai
Mere email ka password change kiya hai
Model-samsung galexy on next 64 GB
Model no.-8806088839356
Harish1984 Send email
 
Jan 25, 2018

Mobile thef

Mobile loss
Model-Samsung Galaxy on next 64 gb
IMEI No.-8806088839356
Last use no.7020982086
Arshed Hussain Cheche Send email
 
Jan 10, 2018

Fake id

Date:10/01/2018
Foreign Currency Regulations
RESERVE BANK OF INDIA (EXCHANGE CONTROL DEPARTMENT) CENTRAL OFFICE.
6, Sansad Marg,
New Delhi - 110 001, India.
Office Timings: Working Hours
Weekdays :10:00 A.M to 5:45 P.M
Saturdays :10:00 A.M to 1:30 P.M

Ref: RBI/EST/678/A08
Shaziya Send email
 
Nov 27, 2017

Display issue

I hv bought j2 in June but yesterday all of a sudden the display turned completely black. Still not able to understand what was the issue with the phone as there was no physical damage done to the phone.i want the display to be replaced without any charges the phone is still under warranty.expect a reply on this
Ram vishnu singh Send email
 
Nov 4, 2017

Stolen my phone

Dear sir

Date 03/10/2017,my samsung on 5 pro was stolen,Please help me to track my mobile phone
The IMEI No.352514/08/405720/1 And 352515/08/405720/8
9935753210/7355730661
msri20022001 Send email
 
Nov 4, 2017

Beware of fraudsters on lost mobiles

Beware posting your lost mobile details on this site or anywhere else. Recently I got a phone missed call from 8052087205 (Vodafone, UP East on name Rabi K). The caller said he had my mobile as he bought from one Auto Driver in Hyderabad. He said he is located in Sagar (Madhya Pradesh). He asked me to come and collect the phone. Since I stay too far from Sagar, I asked him to send the phone through courier. He said he will go to courier agency and check if he can do that.

After some time I got a call from a different number 8726364289 ( Idea, UP East, on Name "Lalan Hom 2", with a tag "delivery service" ). Claiming as a On Dot courier agent, the caller said that there are 2 options to send the phone. One is normal courier and other is special courier. Being a breakable material I opted for special courier where the item is packed well and sent. For this the courier agent claimed Rs.1150.

I called the original caller to check and asked him about payment. He said payment has to be done either by cash or paytm. Since cash option is not possible, I payed the amount through Paytm. After the payment, the original caller called back and gave me a 6 digit consignment number and asked me to track after 12 hours. .I thought the caller to be genuine because of this call. Later when I checked the consignment number, I found that the number is not genuine as it should be 9 digit and not 6 digit.

I tried calling both the numbers again and found to be unavailable despite repeated attempts. Then I came to know that this is a fraud that had happened. Though it is not a huge amount, we need to be aware of such fraudsters and should not get cheated.

Try not to post any details anywhere in public.
PINTUSARKAR Send email
 
Nov 3, 2017

Stolen my mobile phone

Dear sir

Yesterday,my samsung J7 max was stolen,Please help me to track my mobile phone
The IMEI No.-358344/08/334782/3
358345/08/334782/0

current mobile no.-9835362564/7004301091/9163739995
Santosh kumar Send email
 
Oct 31, 2017

Mobile gum gaya

Mera mobile samsung j2 he jo march/april 2017 ke bich me gum ho gaya
IMEI *359268/978934/3*
MOB...7979722312,8002258569
Akshay Agrawal Send email
 
Sep 6, 2017

mobilr phone misding

rashmi agrawal
C39 tanmay niwas
harishankarpuram Gwalior
samsung j7 max
7828556465
[email protected]
05/09/2017
358344/08/048482/7

mobilr phone misding

Akshay Agrawal Send email
 
Sep 6, 2017

missing my mobile

Name - Rashmi agrawal
Address-c39 tanmay niwas harishankar puram
gwalior madhya pradesh
phone model samsung j7max (G615)
last number 7828556465

email [email protected]
missed date 05/09/2017
imei no. 358344/08/048482/7*

missing my mobile

Akshay Agrawal Send email
 
Sep 6, 2017

Mobile phone missing

Sir my mobile missing in yesterday somebody stolen in market
My name rashmi agrawal
C39 tanmay niwas harishankarpuram
Samsung
7828556465 last use number
Akshaypainthouse@gmail
05/09/17missed date
358344/08/048482/7*
358345/08/048482/4*

Mobile phone missing Mobile phone missing

Samaksh Send email
 
Aug 31, 2017

Stolen phone

Name suresh Kumar
Mobile model no. Samsung j2
IMEI NO. 359268079237558
used sim no. 9466154143 bsnl
7988155106 jio
Stolen no. 29/08/2017
Time 11am
address h. No.2276umed Bihar colony kaimari road hisar
Email I'd. [email protected]

Sir plz find my mobile
Contact no. 9467299780,8708686370

Stolen phone

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