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Savemore.com

United States

Consumer complaints and reviews about Savemore.com

Piuladzhe Send email
 
Mar 16, 2012

I never received anything but I am out $24

I purchased two for one movie tickets, when I attempted to redeem they transferred me to another website to redeem which of course is no longer in business and I never received anything but I am out $24. Awesome.
Cheartsp Send email
 
Mar 16, 2012

I never received anything but I am out $24

They sent me a link to redeem my deal, but the link didn't work. I called them to ask that they send a working link, but no one responded. I called again, but again, no one responded. I was fortunate that they cheated me out of only $5. I want to warn others not to do business with them at all.
Dc1985 Send email
 
Mar 12, 2012

bought 2 gift cards & still haven't received

I bought a gift card for burger king & also cabela's. no gift cards & i bought these back in the middle of december 2011. (today is 2-15-11).

no response via e-mail. called both customer service numbers twice and waited 15 minutes before hanging up.

will report them as many places as i can and will be speaking to my bank about getting money back for fraudulent activity on their part.
Kris4christ2 Send email
 
Mar 12, 2012

bought 2 gift cards & still haven't received

I'm in the same boat you are!! >:l
(Today's date is March 3, 2012.) I bought the $10 BK Gift Card for $5 on Dec. 26, 2011. Before that, I purchased 4 TOTAL of the $30 deals on Dec 9th and 16th ($50 Dining Dollars + $25 Gift Card, two Lowe's and two Walmart [that's $120!]). I got the stupid (waste of time and space) dining dollars, but never my gift cards. I have tried to contact them numerous times by email and BOTH phone numbers (it changed recently) with No Reply. I have even left my name and phone number on their "voicemail" in hopes they'll contact me back, but nothing. However, when checking my bank account, I never found the $5 BK card purchase.. I don't know if they refunded me or it just never went through, but I could care less about losing the measly $5... I'll be contacting my bank to get all my money back.

What I did get a reply back from was Digital Doorstep, but not what I wanted to hear. I sent them an email about the shipping statuses and got this automatic response:

""EFFECTIVE IMMEDIATELY: Digital Doorstep has stopped the processing of code requests. Please return to the website you purchased your product from and they will either issue you a full refund or deliver the product to you directly.
Alternatively you can also visit http://www.digitaldoorstep.com, enter your code and contact information and we will forward your product request to the appropriate daily deal site from which you purchased.
We sincerely apologize for the inconvenience and we will continue to work with our daily deal partners to ensure your order is fulfilled urgently.
Thank you,
Digital Doorstep Team""
Tliroge Send email
 
Mar 7, 2012

Customer service was beyond awful

Never received my voucher, waiting (and hoping) for a refund, and customer service was beyond awful. after being on hold multiple times for a long period of time, i got a rude representative, vague answers (ie no solutions), and finally, HUNG UP ON.
FotoKing Send email
 
Mar 7, 2012

Customer service was beyond awful

you can never get a hold of them. they never reply to emails or return calls. how are they still in business. worst customer service i have ever seen in my life. never seen any positive comment about their website anywhere. who are these people?
Boritake Send email
 
Mar 7, 2012

I will never use them again

I purchased a voucher for $15 for a photobook that was supposed to be worth $40. I received my voucher number, but when I entered it at checkout it keeps telling me that it's not valid. I have made numerous attempts to contact Savemore at their phone number listed, and I also am disconnected before I can ever get an actual person on the line. I checked them out at the Better Business Bureau, and they have an F rating. 13 complaints filed with them in the last 12 months. Now I am out $15 that I was going to use as a Christmas gift, and spent 3 hours working on putting that photobook together. And I am getting nothing. I will never use them again.
Thekater Send email
 
Mar 7, 2012

I will never use them again

luckily, all I paid was 6 dollars for a 12 dollar Papa John's coupon that I never received. Tried calling, they don't answer. Tried emailing, the email address is no good. DON'T purchase from this vendor!!

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