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Sears Kenmore Elite Oasis Washing Machine

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Consumer complaints and reviews about Sears Kenmore Elite Oasis Washing Machine

djjack Send email
Apr 29, 2014

Oasis wash machine malfunction

If I had the money I would have literally tossed the Oasis wash machine we purchased around 2007. Apparently, this was the greatest and latest, so we were told by the salesman. We've had nothing but trouble from the start. Since, we were going through many other personal things at the time, the wash machine was the last thing on my mind. However, to date, it still will not run a light or full load of clothes properly without F1 or other error signals repeatedly. It doesn't wash the clothes well, because it does not draw enough water, and regardless of how without an agitator (the only thing agitating is me) it's supposed to. It's not unusual to have to wash the clothes twice and without fail I have to double rinse every time. The clothes wad up in a ball in the machine--every time, which of course, causes the machine to go off balance.
We paid so much for this machine and it's partner, the Oasis dryer, and have to go through all of this every time, that it makes me, well . . .let's leave it there.
I would not recommend that anyone buy this machine, no matter the contemporary appearance or the sales pitch you may get, you will be wasting your money and wearing dirty clothes, not to mention the aggravations mentioned.
If anyone has any solutions???

User928791 Send email
Apr 8, 2012

F1 error

I Purchased a kenmore oasis washer and 15 months later started getting the F1 error code. I have to push stop/start 6-15 times when I wash my clothes. I contacted sears, and one time they told me that YES, it was covered under a recall. However, when the tech arrived at my house he informed me that at that time, the recall did not cover my washer... This is ridiculous. I have read so many boards out there on this exact issue, and its frustrating. I will never buy another kenmore again.
Charjaxx Send email
Feb 23, 2012

F1 error

I have been receiving the very frustrating F1 error code for months now. I spend a lot of money on the washer/dryer set so that I can wash large load of laundry at a time and also lower my water use. What a waste of money and time! I am unable to wash more than two towels at time, other wise I receive the F1 code right when the washer is ready to spin. I called the recall hotline at 800-847-9083 just to be told by John that model# 11027092602, ser # CT4070794 is not covered. Please tell me why other customers with the same model and serial number are receiving free replacement part. I plan on making a few more calls, but if I don't receive a replacement free of charge, then I will have to file complains. Sorry Sears, but no longer a customer if this doesn't get resolved.
Ptrchief Send email
Feb 23, 2012

F1 error

#11027032602 Kenmore Elite Residential washer
same complaints. had the f-1 they replace the control. now it is off balance every load no matter the size. no more sears kemore for me.
Sonia Flores Send email
Feb 23, 2012

F1 error

I purchased both the Kenmore Elite Oasis washer and dryer set in August 2007. I began having problems with the dryer immediately. I t doesn't dry the clothes even on the heavy duty setting. A repairman came out and said that the vent coil was extremely sensitive and to make sure it wasn't twisted. Two months ago, the washer began displaying an F1 error message and won't wash the clothes. Now it happens several times during each wash cycle. I am very disappointed because I spent nearly $2000.00 on this set. If anyone has any knowledge of a class action lawsuit, please contact me. I discovered that the model # has a recall but when I called to tell them about the problem, they said that my serial # is not included in that recall. Please help.
Travis Fam Send email
Feb 23, 2012

F1 error

I too am having the same F1 code problems. I am very disappointed. These were very expensive washer and dryer combo, and now I cannot even get the washer to work. I really hope Sears/Kenmore fixes this issue because they are responsible.


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