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Sedgwick CMS

United States,

Consumer complaints and reviews about Sedgwick CMS

Kharmaiscoming Send email
Mar 8, 2012

Denial of Disablity

No one said the anti -christ was just one person. Why not one company and all who work there? You would think the DEA would have the intelligence to realize that since Sedgwick became popular with SIP's as their TPA, the pain medication epidemic has grown way out of proportion. Their trick is to hook all these injured workers, so they choose door #1 ( life time medical complete with gag order) instead of door #2 (cash settlement and you get to quit your job complete with gag order). Need to find a lawyer who can't be bought by them and file a class action against Sedgwick. They count on workers fighting their employers, while they slither in the background.
Jenn Schafer Send email
Mar 7, 2012

Rude and unprofessional

My car was hit in the front right passenger corner on January 4th of this year, by a gentleman that drove a 7-11 company car. My car was undriveable. A police report was filed and the gentleman resumed full liability for the accident. Unfortunately, the car was insured by Sedgwick CMS. On January 4th, approximately 10am I filed the claim to my insurance company, Progressive. I was informed by my agent that since I only have liability on my car, that I was unable to obtain a rental car until Sedgwick was contacted and a claim was filed. I am 24 years old and in the state of New Jersey, most rental companies will not rent a car to you unless you are 25 or older. This was a huge problem seeing as I had no transportation. Anyway, both my insurance agent and I tried time and time again to contact this company and for reasons unknown, they were elusive. I could not get through to a person, all I could get were machines. After a week of trying, I finally had enough. I mailed and faxed a letter to their main office stating: if they were not going to give me the time of day, I was simply going to contact an attorney. I suppose that sparked some interest and I received a call the very next day. The call was from a man named Nabeel Nasir and he was extremely rude. I was treated like the accident was my fault and I was being bothersome. When in reality, they were assuming responsibility. The only up-side was that Nabeel was able to get me a rental car within a day of speaking to him. I obtained the rental from Enterprise on January 19th. I was told I needed insurance on my rental, again since I only have liability insurance. The gentleman at Enterprise was very accomodating and assured me that Sedgwick should be able to cover the insurance fee. He then tried to contact Nabeel... to no avail. I had no choice but to take his advice and take their rental insurance. I was not directed otherwise by Sedgwick, so I did not see it as a problem. About 2 days go by and I am contacted by Nabeel stating that my car was totaled and that he will contact me the next day with further instructions. No call and no answer when I tried to call until the following week on the 25th. I was told on the 25th by Enterprise that Sedgwick called them and told them they will only pay for one more day on my rental. I was beyond livid at this point. I received no information on my totaled car until I called Nabeel about 6 times in a row that same day. I asked to speak to his supervisor and I was not put on hold, I was hung up on. I never got a call back and could not get a hold of Nabeel for the rest of that day. The next day I took my car back to Enterprise, not wanting to use any money out of pocket. The gentleman at Enterprise explained that he was unable to contact Nabeel or anyone from Sedgwick and unless he could I was going to be charged the $160 for rental insurance. After waiting an hour in Enterprise calling Sedgwick, we finally got him on the line and asked for the reimbursement. He informed us that Sedgwick does not pay for rental insurance and would not explain further. We finally spoke to his supervisor to which she explained they will not pay for insurance, however they will lend me the rental until I had received my payout for the totaled car... but they still WOULD NOT pay the rental insurance. Thankfully, the gentleman at Enterprise had a heart and told me I did not have to pay for the insurance.

Overall, I felt I was ignored and treated very poorly by Sedgwick CMS, even though the accident WAS NOT MY FAULT. I hope no one ever has to deal with them again.
Mannequin Send email
Mar 7, 2012

Rude and unprofessional

Dear Sedgwick victim in TX
I wish I had read these stories when I was first injured on Feb 08, 2012. I received a letter this week stating they were denying my claim due to lack of medical proof. What???
I told my daddy who is 80 yo that I am in battle with Satan.
This company has lied, avoided, accused, been condescending, rude and unprofessional, to say the least.
i pray you are doing well after your horrific hassles from cealing with Sedgwick ( Sedgwitches!)
Best regards - from another victim.
Elu Send email
Feb 23, 2012

Denial of Disablity

I feel the same but I realize they only care about their money, they don't care at all about us...they will do anything even illegal stuff ...so be aware
SC%% Send email
Feb 23, 2012

Denial of Disablity

Thank you WW** and Joarel for letting me know I am not alone. My doctors request for an extension has also been denied...over the holidays. The approval has been given by California State Disability, but Sedwick CMS has denied the extension. At what point will AT&T and Sedwick CMS realize that we are off of work because we have to be, not because we want to be. I want to be at work, work gives me a purpose. I've been robbed of my motherhood, wifehood, and soon will probably be robbed of my employment status because of this disease I have. All that myself and my Dr is asking for is additional time for this new biologic to work because I am unable to perform my job. More than anything, I wish these people would understand what it is like to walk a day in my shoes. I couldn't ever wish this disease on anyone...knowing what my kids have had to see me go through. All I want is my life back...and now they want to take away my job? This is one of the only things that gives me purpose.
WW** Send email
Feb 23, 2012

Denial of Disablity

I recently had back surgery(lumbar fusion), recovery was extremely painful and long. After my doctor provided valid info that due to the trauma I would need approx 2 more months to recover fully, as well as physical therapy, Sedgewick CMS denied my extention of my claim. My employer ATT then uses the time I was off from work to build a case for termination. This is clearly a case of 2 major corp in bed together and together both manipulate and lie to find ways to terminate long term employees from their payroll. Unless hard working middle class American take back our country and shutdown these big corp we are DOOMED. We will soon resemble Mexico-millions of their citizens leaving to escape the 1% that control 99% of their citizens. Both of my parents are retired teachers, the closer I get to retirement the more pressure big companies like ATT, Sedgwick CMS find ways get rid of older employess. I know other major corp have turned over their disablility, workers comp. etc.. to Sedgwick --GM Corp, Well Fargo and list gets bigger everytime Sedgwick low-balls a bid and forces smaller Disabality/Worker comp companies out of business. It time to do whatever is necessary to shutdown all Big Corp before this country is in another depression that we will never recover from.
Joarel Send email
Feb 23, 2012

Denial of Disablity

Thank you for speaking out WW**. I am going through the same thing as you, only I am in California and was just denied an extension over the holidays no less...

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