It appears SHOPPERDISCOUNT ( Shopperdisc.co.uk) has been charging me a monthly fee of GBP 8 for absolutely nothing!
I had a direct debit set up with my American Express account so I have been paying these criminals on a monthly basis.
I have no idea how they got my credit card details or how/why American Express would still bill me given the outrage over these fraudsters.
I have cancelled my direct debit but does anyone know how I can try and claim these funds back?
Has anyone had any success doing so?
Any advice would be greatly appreciated.
Thanks
Lauren

Follow on from previous message.
Shoppers disc have emailed me to say they are refunding the full amount within 5 working days,so a result.Did mention in my email to them about Action Fraud etc etc.Apparently i bought something online with Argos,and was offered a £15 money off voucher.BUT i put my payment details in only to pay for the Argos product but it seems they use your details to sign you up for a monthly fee.

hi,have noticed Shoppers discount have been taking £10 per month,54 payments with out my authorisation.I have contacted the bank and there customer service,they have cancelled my account ,debited £30 back and have emailed a form to claim for the rest.The question is ,who pays £10 per month to get money off,it defeats the object,anyway ,lets see what happen

I have just noticed that £10 a month has been taken from my Tesco Mastercard since 1st May 2013! 41 x £10 payments. Apparently I accepted a voucher through the Marrisota Catalogue for £15.00 this was the start of the payment being taken. Spoke to 'Maya' at shoppers discount and rewards on 0800 7319935 and asked for cancellation forthwith and full refund.

They say they will cancel payment being taken and refund 3 months payments, I have to fill in a form of complaint in the hope I will be refunded the other £380.00 taken without my permission. Is this the correct proceedure, can someone please advice me.

I can't believe this, I am so careful as a rule.

Thank you.

I have had 10 pounds taken from my account every month.This will now be 60 pounds.I DID NOT give permission for this from shopper discount.Please could I have this money back or will contact fraud office at my bank

I recently checked my HSBC credit card statement and found I had been charged 10 gbp a month for since Jan 2014. I am completely unaware of any authorisation to do this. I was not informed that the monies were being debited nor made aware of any contract I had entered into.

I have just noticed (and see many others have had the same done to them) that shopper disc.co.uk have been deducting £15 a month from my bank account since February 2016. I never signed for or requested such a transaction and require a full refund from this Company. This is fraudulent and surely not legal?
Regards, Jamie Essex ([email protected])

Hi Everyone,


I don't literally never bother messaging in forums, but I thought I would help everyone out. I was charged 420 pounds since 2012 for the 10 pound a month "service". I did the following:

1. Called the natwest fraud team
2. explained the situation
3. they gave me a number to call complete savings
4. spoke to complete savings, got the name of the guy on the phone ( first one was called jack).
5. I explained to jack that I spoke to the natwest fraud team, and what happened ( used a stern voice but wasn't rude to him )
6. He sent me a confirmation email to claim back 60 pounds. He then gave me a claims form to get back the other 360 pounds. Every other day I politely called and asked them to check with the admin team if my form had been processed. After about a week and a half ( 10 days roughly) I got all my money back.

Note: I didn't remember the payment I made in 2012, that triggered this service. I said It was highly likely to be a fraudulent transaction. Jack said it was a purchased made through brandalley.



Message in the Email:
Hi,

Recently I have been contacted from the Natwest frauds team and I have been told to contact a number assigned to your business. I have been charged a total of 420 pounds since 2012 for a service I never signed up for or used. The total figure was given to me by one of your colleagues Sam ( which i have also checked), Whether this was unintentionally done by one of your associated companies or not , I would like my money back as I never signed up for the service, used the service, or have been notified of my use of it.



Message within the claims form: Question - Did you use any other complete savings membership benefits, such as cashback or buy any discounted gift cards.

After a call from the Natwest fraud team

this was a shock. I did not sign up or agree

to use these offers. I have been

periodically charged 10 pounds a month

since 2012. 420 pounds has been taken

from me (which has been verified by sam ).

They have taken out £390 from my bank without my permission. They are taking out £10 every month from last three years. I need my money back.

I have been looking at my bank statements thinking where and who is this shopper disc company who keeps taking £10.00 out of my account which i did not request. I looked online to find out who they are. I cannot remember signing up for this and if i did there is no mention of a fee!!! I have looked back at my statements and have realised they have been taking money since June 2015 and now owe me £120.00 which i will like back!!

£15 a month for my time rewards and £15 a month for shoppers disk.co.uk have been coming out of my account for the past year and I didn't know!!! I want it all back the money!!!! I dont remember signing up or didn't even know about future fee if I did sign up

upon checking my capital one statement i see that shopperdisc has been frauduently been drawing £15 per month from my card, i have not signed up or joined shopperdisc and have not given my account details. this has been done illegally for five months . so i will be taking this matter further with my solicitor. i expect a full refund asap, i expect an email responding asap.

I noticed on Monday 8th that £10 had been paid to Shoppersdiscount on my bank statement. On checking further it had actually been happening monthly since October 2012, 41 months a total of £410. I have had the full amount refunded in 41 transactions of £10 by today Tuesday 16th. This was a result of speaking to Action Fraud who in turn were reporting it to the NFIB (National Fraud Investigation Bureau), then cancelled all further payments with my bank. Lastly I phoned Shoppers Discount spoke to Ingrid explained what I had done and within 4 minutes she agreed to cancel "my membership" and refund in full, an email to that effect arrived within 10 minutes and the full amount has now been refunded. When phoning be firm, to the point and polite, all in all a satisfactory result.

They have been taking £10 out each month since May 2011. I didn't realise I could get it refunded until a friend of mine told me her husband got a full refund. I tried to cancel it a long time ago but was unable to do so. I'm not even sure how shopperdisc got my details. I didn't realise how far back it started until I looked back at my statements the total they have taken from me is £580. Hope you can help thank you.

I DON'T KNOW HOW LONG THIS HAS BEEN GOING ON AND GOD KNOWS WHY I DID NOT NOTICE IT BEFORE BUT THESE
PEOPLE HAVE BEEN TAKING MONEY WHEN THEY WANT TO OUT OF MY BANK AND MAY I SAY WITHOUT MY PERMISSION THIS IS THEFT IT IS DISGRACEFUL AND SHOULD BE STOPPED I WOULD NEVER GIVE MY PERMISSION TO HAVE £10 TAKEN FROM MY BANK UNLESS I KNEW WHAT IT WAS FOR THEREFORE I REQUIRE THE MONEY AND ALL OF IT THAT HAS BEEN STOLEN FROM ME TO BE PUT BACK INTO MY ACCOUNT ASAP

This company has been taking £10 per month from my account. How could I not have spotted this? I have now instructed my bank to stop paying this and have requested Shopperdiscount to close my "subscription"! Will I have any success in getting my money back over 18 months?

Don't buy papa johns pizza and click on the voucher pop up afterwards - papa johns will sell your account details to this company so they can take money from your account every month!

Papa Johns pizza is the culprit!! If you have bought papa johns before and a pop up comes up offering you a voucher for next time, if you click yes you inadvertently sign up to this company and papa johns gives them your bank account details to take money from you every month!! Absolute scam!!!!

shopper disc have taken £15 from my account without permission or knowledge. I would like this money back and looking through all the other complaints it looks like I will be getting another £15 deducted next month. How do I stop this and get my money?

Shopadisc have been taking £10 a month from my lloyds account without my permission. I would like my money back

shopperdisc has been taking £15 a month and has been taken 5 months. I need these money back.

SHOPPERDISC.CO.UK has been taking money off me for the last 3 months 15 pound each time.

Just so you know I am pursuing this the the end and will not rest until I get my money back.

I require you to refrain from withdrawing any further money from forthwith .


I have been robbed blind by you for the past 5.8 yrs!

Shoppersdiscountsandrewards.co.uk have been withdrawing £10 a month from my account since 3 Dec 2009.
I never signed up to this and nor did I give authorisation to deduct money.
The total moneys withdrawn amounts to £680.
I require a full refund forthwith before I resort to social media and begin tweeting to my 2.5k plus followers.