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SmallWorlds.com

United States

Consumer complaints and reviews about SmallWorlds.com

fairylover45 Send email
 
Nov 14, 2017

buying from the store

I have bought vip for 6 months 5 times and it hasnt given it to me at all!
leslieannette Send email
 
Jun 13, 2017

My homespace is not loading

How do you expect me to play when I cant even get to my home space? I log in to the world and as im entering it can't even load my home space! IN ORDER TO PLAY I HAVE TO BE ABLE TO GET TO MY HOME!! FIX THIS NOW!
niyah Send email
 
Feb 10, 2017

i have a 403 error

i sent my code to u and it still wont let me back in sooo can u please hurry and get my stuff back running smallworlds
RoopyCandy Send email
 
Sep 16, 2016

-.-

Before my account got compromised, I had over 2.5k citizen levels, over 118,000 gold on hand and a considerable amount of tokens, many nice rare/non-rare items (including, but greatly not limited to: Bunny Ears, Firefox, Moda Capone Fedora Hat, Cupid's Bow, Phantom Mirage Supersuit, Tachyon Suit, Tropical Parrot, Blade Laptop, Moby, Fallen Angel Supersuit, Lunar Staff, Zoom Lightning Cloud, Valentine's Bathrobe, I<3 Haiti T-Shirt, Daryl Dixon's Poncho&Crossbow, Michonne's Cloak/Dreads, Play Black Kitty Ears, Play Unicorn Headband, Football Helmet, Elegance Eternal Wings, Deluxe Eternal Wings, Vampire Cape, Genie Suit, Broomflyer 3000, Pogo-Extreme, Zoom Alpha Hoverbike, Many Loyalty Items/Furniture, Many Rare Bobz, Most Play Fragrances, Many spaces, including rare ones, Many clothing, and etc), High Attribute levels, Almost maxed out levels, Founding Citizen Player (November 2008), Many great friends, Part of many groups, worked in one of the best shops in sw. I have also been a wonderful paying customer, and supportive member of the game, I have worked very hard on this game :)

But Smallworlds support keeps stonewalling me now, when I mail them about this.
Alexia_265 Send email
 
Aug 6, 2016

getting robbed

so...basically ,you can adopt in smallwolrds right?,yeah,well i got adopted because i was bored and i wanted to do something fun right......

so i moved into the family mansion with this vip named ' Keylin Kurton' and all MY stuff is in "my" room of the house,i logged of one night and Keylin ha't been on for WEEK'S,she put a password on the space so i cant get my stuff and im getting really angry because some things i have is expensive and i want my stuff back because its all the furniture i got .............so yeah,im really pee'd of about it
1smallworld Send email
 
Jul 14, 2016

Take down SMALLWORLDS.com

Hello, I just came across above post on complaint board regarding SMALLWORLDS.COM. Please note that the entity and phone number referenced above in Kendrakendrakendra is a Minnesota based entity "Small World Solutions Inc." and has no connection with the domain SMALLWORLDS.com - the site everyone has problems with. I have checked many times and attempted to contact them too to see if they would publish their address and phone number on their website. They don't even respond back!

At this point, only thing I can suggest is... TAKE DOWN their website! To do so, many many people will have to do following:

You may want to contact GoDaddy (https://supportcenter.godaddy.com/abusereport) and file abuse report against smallworlds.com domain owner and also file an abuse report with Amazon AWS (https://aws.amazon.com/forms/report-abuse) to let them know that whoever owns smallworlds.com is involved in potentially illegal activity.

You can get more details about smallworlds.com domain at http://whois.domaintools.com/smallworlds.com
supershiney101 Send email
 
Mar 6, 2016

GETTING HACKED AND BANNED

LOOK,I PLAY SMALLWORLDS RIGHT...SO THIS GIRLL SAID SHE BOUGHT 10000 GOLD AND SAID SHE'S HELPING PEOPLE...LIAR!LOOK I SENT HER MY LOGIN INFO TO HER AND SHE SAID LOG OFF FOR 10 MINS,SO I DID.I LOGGED ON AFTER 12 MINS AND WHEN IT WENT TO THE PROFILE PAGE IT SAID FOR THE HOUSE NAME TINY HOME I SUCK D*CK AND I HAD THE SAME GOLD AMOUNT AND I THOUGHT MAYBE I NEED TO ENTER WORLD FIRST...SO I DID AND WHEN I GOT TO MY HOMESPACE AND I HAD THE SAME AMOUNT OF GOLD!!!!!!!!!!!! I LOOKED AT THE HOUSE EVERYTHING WAS GONE!I HAD A STARTER HOME AND I HAD 2 MASTER BEDS...I HAD EVERYTHING!SO I LOOKED AROUND AND ALL OF A SUDDEN SHE WAS ON MY ACCOUNT WHEN I WAS PLAYING THEN IT SAID SMALLWORLDS HAS LOADED IN A DIFFERENT VEIW...I RELOADED THAT VIEW THEN I WAS AT THE HOMSPEACE THEN SHE WAS ON MY ACCOUNT AND SPENT GOLD ON SOMETHING...I HAD 26 GOLD CUZ SHE SPENT MY GOLD.I CHANGED MY ACCOUNT NAME AND WHEN I LOGGED IN AGAIN I PLAYED FOR 2 HOURS THEN I CHECKED WHAT I BOUGHT AND SHE BOUGHT THINGS UP TO 3 MILLION GOLD! I WAS SOOOOOOOOOOO PISSED I CAN'T REMEMBER HER NAME CUS SHE UNFRIENDED ME SO I DON'T REPORT HER! I FELT LIKE I WAS GONNA QUIT...SO I LOGGED IN THE NEXT DAY AND IT SAYS CURRENTLY BANNED...I WAS SUPER DUPER PISSED.
Rose Beauty 19th Send email
 
Jul 10, 2015

NO GOLD.

Hi..
I did a mission thingy for 4,080gold On The Smallworlds.com supersonic ad Offer thing.
I did it last night. And waited all night to find when I woke up in the morning the gold wasn't there.
Of course i am very frustrated and want my gold now. Also for someone to sort this crap out.
Thanks,
Rose Beauty 19th
nellscarlet Send email
 
Apr 27, 2015

Friend was Banned For No Reason

Seriously, Smallworlds. Get your shit together. My old friend (ex-friend) Danielle was just playing Smallworlds, and for no reason, one day it says she was banned. So I emailed Smallworlds since they cannot just get a damn phone number, and I got this:
"Dear Smallworlds Citizen. Thank you for alerting us about this false ban. If you would like us to take further action, please contact (something with zen desk, I can't remember). Send the email and password to her account there. Thank you."

Now, that wasn't the problem. I know the email and password for her account. So I emailed them and they said they couldn't help. And I was so angry. So angry that I was considering quitting smallworlds. But I didn't. Smallworlds, you better pull your shit together before you lose your players.
mschermerhorn Send email
 
Apr 21, 2015

BANNED FOR NO REASON

I am a VIP on small worlds. I play almost everyday for fun. I start playing and I pull a prank and say " I'm 11." Then after 2 minutes I say " JK I'm 15." I paid 19.00 on my account, I should either get my money back or my account back. I accidentally put in my wrong birth date and now I can't get into my account, or get my money back. I try and try and try to email them but it would really help if they had a phone number. I would really like my money back or my account, BAD. I probably play more than the creator himself. I kinda want 2 minutes on my account, 2 minutes only, LET ME JUST SEND MY STUFF TO MY SISTER!. UGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG >:(
P.S. my name on Small worlds is Maddie Schermerhorn and I AM NOT SENDING MY PERSONAL INFO!
toxic.savior Send email
 
Aug 15, 2014

The Email Support

Seriously Smallworlds you have so many issues and Im fed up dealing with them, I had a problem on an account I emailed [email protected] my problem and they sent me a whole load of stuff I didn't need I emailed them saying I forgot my email and password and I wondered if I could get back into the account and I got back an email saying-

Please reply to this email with these details.
1. The email you use to access SmallWorlds (your login).
2. Your stated age when you signed up to SmallWorlds.
3. The name of one (or more) of your in world Avatar/s.
4. The answer to the secret question you chose when you signed up to SmallWorlds.

This doesn't help me because I DONT KNOW MY EMAIL, which I clearly stated in my email, seriously smallworlds step up your game.
tamzin pricey Send email
 
Jun 13, 2014

I GOT BANNED OFF MY ACCOUNT!!

IM FED UP WITH SMALLWORLDS I WAS A VIP IVE BEEN IT FOR A LONG TIME AND I GOT BANNED FOR APARENTLY HACKING??URM OK SORT IT OUT OR ILL NEVER PLAY AGAIN AND ALSO YOU STILL OWE ME 500 GOLD FOR WHEN I FIRST GOT VIP BUT NO NEVER GOT THAT DID I!!!!!!!!
User929748 Send email
 
Apr 10, 2012

Banned for NO reason

I ALSO GOT BANNED BECUZ I WAS TELLING SOMONE I WUD PAY THE FOR THERESCOOTER AND SHE SAID OK I SENT HER THE TOKENS AND THEN SHE SCAMMED ME BUT SHE REPORTED ME FOR SCAMMING NOW I AM BANNED PERMENTLY
User928760 Send email
 
Apr 8, 2012

Banned for NO reason

I ALSO HAVE BEEN BANNED. I spent $100+ on the account and was banned for a reason that means little compared to the crime they committed. (Scamming me out of my money.)

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