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Snapdeal

India

Consumer complaints and reviews about Snapdeal

Fine light Send email
 
Aug 6, 2019

MISSING PRODUCT

I placed order on two fastrack womens watches but I received only one. I contacted customer service for several times but no response at all. I want the missing product A VERY WORST CUSTOMER SERVICE.
Order ID : 30004388362 and
30004266896
Product: Fastrack womens watches
Ankitswarnkar Send email
 
Oct 29, 2018

Return my order

Order id: 24012883002
Sir I buy a Zebronics spreker 4.1 from Snapdeal and Snapdeal told 30 day easy returns policy..but when I return the item it show that return is closed...the Zebronics speakers 4.1 is worst spreker have no sound,no bass etc...so I want to return the I item...
Please check my order status and return my order..
My phone no:9315623819

Return my order

Ankit Swarnkar Send email
 
Oct 25, 2018

Return my order

I buy a Zebronic speaker 4.1 from Snapdeal and Snapdeal told 30 days return policy and when I return the Zebronics speakers 4.1 then return is cancelled... Zebronics 4.1 speaker have very less sound and worst bass so I want to return my Zebronic speakers...THE ORDER ID 24012883002..So I request to return my order...

Return my order

Anil123 @@@ Send email
 
Oct 8, 2016

Regarding snapdeal company call gift fraud me 13,999 payment on snapdeal account otherwise claim or complaint on snapdeal company.on my debit card

Sir good evening my problem is on date 5/10/15 time 1:00 A call come from snapdeal in my number 9956258553 from sender number +91 80 06 347718 and say Aarti rawat speaking from snapdeal company and say anil you are lucky winner customer from this month of snap Deal company and you take 4 gifts like washing machine, laptop dell 15.6,and led Sony so I like laotop dell and aarti rawat you purchase 4000 minimum price goods so I purchased micromax mobile from snapdeal and snapdeal purchase department manager call from +91 97 59 700572( on my debit card refund 4505 0200 15514797).and Sir your gift is ready from snapdeal and your is tax payment for your laptop is 9999 total amount paid on snapdeal account no SNAPDEAL
BANK NAME- CANARA BANK
A/C NAME- GINGER INFOTECH
A/C NO.- 1441214000015
IFSC-CNRB0001441
Your sincerely
Anil Dengre
Mon no 9956258553, 7266888816
Address jhansi
Bhupin Send email
 
Aug 2, 2016

To exchange the defective AKAI 4412 mobile.

Against my complain for replacement of AKAI 4412 mobile I have got the call from Snapdeal representative. She given me address of a service centre at Jamshedpur and told me to get it repaired or replaced by the service centre but when I visited at the given address I didn't find any service center at that place. When I telephoned the given service centre he told me that they have no longer any service centre of AKAI mobile since last one year and they also reported the same to the company. He also told that there is no any other AKAI service centre in Jamshedpur.
Hence, I request you to please replace the phone immediately as I am being harrased in this way.
Thanks,
Bhupinder Singh.

To exchange the defective AKAI 4412 mobile.

Manikborntowin Send email
 
Dec 29, 2015

Refund issue

Order ID: 9139761137
More than a month elapsed Snapdeal refusing to refund my money
I sent the product by private courier before a week ago and shared that slip but they are still not responding
Manikborntowin Send email
 
Dec 26, 2015

Return and refund issue

Order I'd 139761137
I'm complaining 3rd tym regarding this order
Firstly Snapdeal is unable to complete the pick up of product
And after a month I sent this with national courier and contacted with Snapdeal andshared the slip with Snapdeal and clears with that I need refund in my account not in freecharge wallet now more than a week elapsed and they are still not responding
Abhishek.786 Send email
 
Nov 19, 2015

Disrespectful attitude of snapdeal regarding an unrecieved order.

I had ordered(order number -9608061178) a dell laptop on 29th oct at diwali offer . From snapdeal But i hadn't recieved my order yet. I enquired many a times earlier , they replied to wait but now they say that the product will not be sent, do whatever i can do

Disrespectful attitude of snapdeal regarding an unrecieved order. Disrespectful attitude of snapdeal regarding an unrecieved order.

Abhishek.786 Send email
 
Nov 19, 2015

No delivery of products

I had ordered (order number-9608061178) a dell laptop on 29th oct at diwali offer. But i hadn't recieved my order yet. I enquired many a times earlier , they replied to wait but now they say that the product will not be sent, do whatever i can do

No delivery of products No delivery of products

Neerajji Send email
 
Oct 13, 2015

Refund not received

Order Id: 8586282776
I placed order on 25th September and Snapdeal promised delivery by 6th of October
And failed to deliver then I cancelled that order for refund on 6th
Now more than a week passed and Snapdeal didn't initiate my refund yet
gauravamit Send email
 
Oct 9, 2015

Problem related with refund and return

Respected sir/madam,
I ordered Redmi 2 prime 16gb (Order ID: 8681130711) phone on snapdeal on 28 sep 2015.I received this product on 6th oct 2015.After 24 hrs the touch of mobile is not working.I asked snapdeal to refund or return my money.They told just follow these procedure,I followed that but again its not working.Then they told me to consult with Xiaomi toll free number.They told some steps to follow but again my problem is not resolved.Then i told him to give back my refund then they are telling that take DOA or job sheet from service center of xiaomi.I contacted two of the service center.
1. Doctor Fone Services
Address: 2nd Floor,Mulavana Buildings,G .S. Road,Kottayam,Kerala-686001
Hours of Operation: Monday to Saturday, 10:00-18:00
Service Center Phone Number: 0481-2304305
2. Velachery(Mi Exclusive Service Center)
Address: MI Exclusive Service Center,Shop No.1, First floor, Door No.32, Nagappa Centre, 100 feet bye-pass Road, Opp to GRT , Velachery, Chennai – 600042
Hours of Operation: Monday to Sunday, 10:00-18:00
Service Center Phone Number: 044-45589001

Both the service center are telling that they don't have the authority to give DOA.Then i asked to snapdeal then they are telling that you have to give DOA otherwise refund or return will not takes place.
They are showing on site 7days easy return policy but now they are not taking any action.I am a student in NIT calicut and the service center is 4 to 5hrs from here.I contacted but they refused to give the DOA.
So please resolve my problem.
AMIT GAURAV
MOBILE NO-+917736351407
[email protected]

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