Submit a Complaint

Vaal Mall

South Africa

Consumer complaints and reviews about Vaal Mall

Gugu Send email
 
Apr 28, 2015

Exchange of shoes

My Name is Gugu Radebe and My number is 082 7550 783.card number is 10101504394967. I send my sister to Vaal mall to exchange the shoes that i bought for her. i gave her card and slip like i do with other accounts that i have and normally i don't have
a problem regarding that. But with Truworths at Vaal mall i find very difficult because they refused to exchange for her and she had slip and card, it was not like she is buying on my name but only exchanging shoes that i bought her and they were big so he called me telling me that they refuse to exchange for her and I spoke with the manager on the phone but still he couldn't assist me as a manager, i had to go to Vaal mall yesterday and i didn't get the size if they had assisted my sister i would't had to do so much effort, i was very disappointed with the service i got there because the service was not good at all .

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username