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Vericrest Financial

United States,

Consumer complaints and reviews about Vericrest Financial

Mark Horn Send email
Mar 10, 2012

Loan Modification - Scam!!!!

Vericrest Financial is a total FRAUD!!! I submitted a loan modification in March 2009 and they told me it would take 2 weeks to process then 4 weeks to complete. They stated that if you are going to get behind on your mortgage due to hardhsips (which my wife and I have) that you don't have to worry about your payment because the debt will be restructured in your modification.

That was a total lie. It's now June 24, 2009 and they called me today stating they need me to resend everything again because they "need updated information" which is a clever way of saying we lost all your information. Also they are sending me letters that they are going to foreclose on my home.

The communication is very poor on their end and it takes a minimum of an hour to get someone on the phone. Once you get them on the phone they are extremely rude and don't really care about you. One customer service rep even told me that they see us only as a number in their system and don't care about our situation.

If anyone has any information that they can provide to help me get through this process please reply. Thank you in advance.
Wyndotte Citizen Send email
Mar 10, 2012

Loan Modification - Scam!!!!

i have also been dealing with this **** company. i get behind a little bit and they start with the threats. i have sent two payments to cover what i missed and they send it back. saying it is not enough to cover default. what kind of company sends money back??? i too have been treated very rudely. made all my good faith payments and still not good enough. people hear are very very rude. dont deal with them if you dont have to.
VTgal Send email
Feb 23, 2012

Mortage Takeover

I filed bankrupcty last year to keep my house and had been paying faithfully on my mortage. This month, I sent my mortage payment in on August 1st. Today I received my check back to me. Vericrest had taken over my mortage from Citi Group but no one bothered to tell me. I called my attorney, John Orcutt, which was a waste of my time. Vericrest says that my account is escrowed for insurance and taxes, which it isn't. They also say that I did not have insurance on the home last year which I did. Stay away from this company. Run, run, run. They are scammers!!!
Frustrated Homeowner In AZ Send email
Feb 23, 2012

Mortage Takeover

My loan was originated with the CIT group which sold my loan out of bankruptcy to Lone Star Funds who appears to own "Vericrest Financial" before they did they PREPAID my Property Taxes before they were due and set up a bogus escrow account which has been shorting my monthly payments in order to cause the account to be delinquent, thus racking up late fees junk fees ect. I have tried to get them to fix this for 3+ years. I am done I have recently sent complaints to RESPA, OCC, ATTNY GEN, FTC. and am know awaiting responses I urge everyone to do the same. This company should be called "VeriCRAP"
***Additionally anyone with foreclosure issues should go to this website;
www.independentforeclosurereview.com you may be eligible for a free review of your case, good luck

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