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Weathershield windows and doors

United States,
Florida

Consumer complaints and reviews about Weathershield windows and doors

2bfree Send email
 
Feb 7, 2014

Warranty work not being honored

Most of our windows failing and rotting. Weathershield is refusing to honor warranty and stating it was our fault.
I have started a FB page under Weathershield.(windows and doors)

To see if some are interested in a class action suit.
Thank you !
Larry Gunkel Send email
 
Jan 27, 2014

Vetter windows and doors

I had Vetter windows and doors installed in my house in 1999. Sense then they have leaked and rotted the wood and screws out of the bottom opening mechanism. This causing the windows to not close properly further enhancing the problems of leaking. This has endangered anything below with the imminent possibility of breaking and or falling off with any kind of wind while open. The top seals on all the windows and around the sliding glass doors have now deteriorated to the point that they all need replaced due to the fact they are no longer doing there job, all 38 casement windows and 8 sliding glass doors. If anybody has any suggestions please contact.

Bummed in Indiana
Chris196 Send email
 
Mar 2, 2012

not honoring warranty

Well if it makes any of you all feel better Weather Shield just lost a lawsuit against them today for about 80, 000 dollars
Timcop911 Send email
 
Feb 23, 2012

not honoring warranty

I am also a pissed off Wisconsin owner of crappy Weathershield windows. I've had multiple failures in my casement window seals in the first 10 years of owning my house. I have had no response from any Weathershield reps and it has now been 12 years. I have been told that they will only replace at 50% and no labor reimbursement. Local glass companies dropped Weathershield and won't even come look at them to help get them replaced. Anybody want to sue them with me?
Ex Employee Of Weathershield Send email
 
Feb 23, 2012

not honoring warranty

as an ex-employee of weathershield (peachtree - crestline - vetter) i know of a major product issue with their clad casement windows. they leak water through the sill. most homeowners are unaware of this issue and will only notice it when the wall under the window is completely rotted on moldy. weathershields fix for this is installing a clad cover over the sill sealed with silicone...it won't last. they call this so called fix the 820 sill enhancement. sounds like a class action law suit to me.
WTWofWI Send email
 
Feb 23, 2012

not honoring warranty

As an independent window repair service I suggest first getting a copy of your warrantee online from the manufacture of your windows. Most windows made during the 90's through mid 2000's had a 10 year glass pane replacement because of seal failure at 100% and 10 more years at 50% but only one year on the installation costs. Since then the warrantees have gotten better like 20 years at 100% and 5 or 10 years on the installation costs. A couple things that will void the warrantee is putting tint film or large decorations on the glass. Both will increase the heat buildup between the panes causing seal failure. Also, make sure all exposed wood has been stained/varnished - most painters only stain/varnish the the face of the wood that is seen when window is closed. Any unfinished wood will void the warrantee and the wood will rot quickly.
Brent Jurkovski Send email
 
Feb 23, 2012

not honoring warranty

Yeah, these guys are crooks and are plain guilty of outright fraud. I've too have had over half the seals fail in my house in the first 10 years of owning these windows and two of the windows have major mold issues around the frames thanks to these windows leaking like sivs. If you value the health of safety of you family stay far away from Weathershield. They do not stand behind their product and could care less about the customer.
Beth Breeding Send email
 
Feb 23, 2012

not honoring warranty

We received an unlimited lifetime warranty from Weathershield when we purchased their best windows available. Not only do the windows leak every time there is a storm but paint came off the exterior of the windows. The doors are delaminating and leaking. Weathershield came out one time and basically told us that their product was perfect and we must have done something wrong if we were experiencing problems.

They refused to do anything even though we had an unlimited lifetime warranty.
Kenley Send email
 
Feb 23, 2012

not honoring warranty

Tried to summit a picture. I could get it to go through. ???

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