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Consumer complaints and reviews about 1888 JUNK VAN

Brendan D Send email
Feb 27, 2012


1-888-Junk-Van charged my credit card three times with unauthorized charges totalling over $1200.00. They have also given me the run-around when it comes to returning my calls and settling this issue. DO NOT DO BUSINESS WITH THIS COMPANY.

I called their office on Feb 22, 2012 asked why I have two charges that are unauthorized on my credit card and was told their system billed me automatically by mistake.

I was told the manager "Kerry" would call me back and sort the issue out. I called my credit card company to tell them and file a dispute to have the charges reimbursed. My credit card company tells me that last night they put another charge of $371.00 through on my credit card, again unauthorized. So far they have three unauthorized charges to my credit card totally over $1200.00.

I called JUNK VAN this morning and was told my account with them doesn't exist, that they can't find my transactions with them on their system.

The charges appeared 2 months after I initially used their service, as if I would not pay attention to my credit card statements.

There are over 30 complaints about the same practice on the Better Business Bureau website and numerous other websites. I will do everything in my power to warn the public about this company.

Do not give them your business. Charging people's credit cards with unauthorized charges is FRAUD. You will have to go through your credit card company to be reimbursed.

This company is out to rip people off. This is FRAUD and I intend on getting every cent back.
Lindsayrp Send email
Feb 23, 2012


I had the same experience as jenix and the others above. This company is a SCAM and I have tried to contact them numerous times about their "invoice" that doesn't say how they calculated the total amount or credit me for the daily deal I purchased. I am beyond frustrated and I have also filed a complaint with the BBB.
SteveJB Send email
Feb 23, 2012


Update to all complaints Re: 888Junk Van - as they have still not responded to my numerous email and phone requests to provide documentation and discuss the high charges for the job they did, I have filed a complaint with the Better Business Bureau. I encourage any and everyone that has had a similar experience to do the same,
Homeowner1 Send email
Feb 23, 2012


This company rips people off. They advertise $25 per load to remove you junk. THIS IS NOT TRUE. This is the way they get you to call their #!!! Once they have you hooked, they tell you that they will be sending you a weight bill to pay charged to your credit card by 11 pm the same day. WOW! MY bill was gigantic! $900+!!! WTF!!! I had already got a quote from someone else via the all inclusive price which was half the cost!! DONT get sucked in with the $25/50 per load BS!! And their drivers...oh boy, you would not want them wondering around in your house looking for other things later on...DO NOT RECOMMEND! I called Green Valley Recycling where they dump, and they even say they have many many complaints b/c of this pricing scheme OF junk van!

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