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21st Century Insurance Company

United States

Consumer complaints and reviews about 21st Century Insurance Company

Waytogo1953 Send email
Feb 23, 2012

Wants to raise my renewal premium by almost 38% for no reason!

Do not get into This scheme wiTh This company... my payments were not what They said and cancelled me wiThout any warning at all. I called Them about a bill and found out I had been cancelled even Though I was paid Through The 23rd of January. I was cancelled on The 6Th. They make The premiums very low at first and Then do not stand by The payment agreements and make you pay or They cancel. My payments were [email protected] and 5 @183.56 I paid [email protected] august and September [email protected] October [email protected] November and December and was billed for $521.00 for January... when I called on January 11Th, to see why I got such a high bill on January 6Th I was told I was cancelled and not eligible for renewal. Wow They hadn't even told me I had no insurance until I called. There was not a cancellation notice or any warning at all. I'm very lucky I called. YOU DO NOT WANT THIS COMPANY TO INSURE YOU. TOTAL BAIT AND SWITCH SCHEME!!!
Armin Send email
Feb 23, 2012

Wants to raise my renewal premium by almost 38% for no reason!

I had been a customer of State Farm, but in July of this year, I switched my auto insurance to 21st Century Insurance after they gave me an insurance quote which was $175 a year cheaper.

My current six month policy premium with 21st Century Insurance is $543.57, so imagine my surprise when I received my policy renewal the other day and discovered that my renewal policy premium will be increased by approximately 38% to $749.81!

I have no idea why 21st Century Insurance feels the need to increase my premium by such an outrageous amount, as I have not had any tickets or accidents since long before I became a customer last July, and the premium increase is far more than the 5% across the board rate increase that they notified me of in the policy renewal paperwork.

Since there is no reasonable excuse for a 38% increase in my insurance premium, I emailed them and asked them to give me an explanation as to why they feel that they have the right to raise my premium so dramatically. It has been almost 2 weeks, and I have not yet received a reply.

Since we live in a free market and I am not obligated to remain a customer of a company which is trying to rip me off, I reserve the right to find a cheaper insurance premium with another insurance company. If 21st Century Insurance will not lower my insurance premium to a more reasonable amount, I won't renew my policy when it expires on January 1st.

Before I became a customer of 21st Century Insurance, I was warned by a friend (and former customer of 21st Century Insurance) that they are an unethical company and they would dramatically raise my premiums after the first six months. As it turns out, my friend was correct, and I was a fool for believing that they were an honest company. In my opinion, 21st Century Insurance is nothing more than a bait and switch scam!

I will remain a customer of 21st Century Insurance if my six month renewal premium is priced at $570.75. This amount reflects a rate increase in the amount of 5%.

I have absolutely no intention of renewing my insurance policy with 21st Century Insurance if they attempt to charge me any amount over $570.75.

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