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21st Mortgage

United States,
New York

Consumer complaints and reviews about 21st Mortgage

Cnbt Send email
Feb 29, 2012

They need to be shut down

I don't know who the manager is I've dealt with but her & the other lady are complete bitches. I have never dealt with a company like these people if your 1 day late they will blow your phone up it's ridiculous & what's bad my name ant even on the house its my boyfriends & they tell me I'm just as responsible for the notes as he is. They have asked me how much child support I get a month that's none of their business we was 18 days late making payment & I was told they was coming to get it. They even asked how much freaking tax money we was getting back. Well after the payment was made & the next months payment were ahead don't owe till April they still acted like assholes asking me if the home was vacant okkk what does that matter they got their money so why do they wanna know if anybody is staying in it @ the time. Last year @ this time we owed 18000 on a 1997 model which is a dump when we called few weeks ago to see how much we still owed its only came down 1000 bucks & we have paid 4300 in this past years time you tell me what the hell is really going on... Paid that much in a year & its only came down 1000 bucks lets get real here people this company is a complete ripoff & if everybody they doing this way would get together hopefully we could stop this mess!!! Were @ the point now soon as we can find something else we will either try to trade it in towards another one or just let it go back
Tiredofitwalkingawayfromitall! Send email
Feb 23, 2012

They need to be shut down

Im guessing we have the same kind of loan..We came to our community to rent and were told it would be cheaper to we did that and we fell behind and i knew i wouldnt be able to pay right then and there and when they started calling we/i got yelled out and told to sell our stuff and to borrow and to move out so they can get someone else in the home that can pay. We werent told this was a interest only loan...that sucks! I hope all of us wronged customers can some how get help and stop these monsters.
Cheryl-Fletcher Send email
Feb 23, 2012

They need to be shut down

welcome to the new improved American Dream
how could you possibly think about taking an interest bearing only loan out on your house?
next step will be the box if you don't get this under control
seek legal help immediately
Needshelp2012 Send email
Feb 23, 2012

They need to be shut down

If anyone can help it would be great. I have had to request (it took 2 yrs for them to comply) in writing that 21st Mortgage stop contacting me via telephone as they were calling and hanging up numerous times in a day; calling people that lived around me and told them about my situation; I have been called names; I have been told I need to look around my house for things I can sell to pay them; they have shown up at my home. Now instead of phone calls I get 2-4 letters each time they write me. I have found out that my mortgage is not a mortgage and that 21st can, apparently, do all of these things with no recourse. I have complained about them to the Better Business Bureau (they will not accept a complaint), NYS Attorney General, local Housing Council - all to no avail. I need help dealing with these monsters. They continually lie (i.e. "We don't send out account statements because we are a green company"; i.e. "We don't have supervisors"). I have been told that "We don't know how our foreclosure process works as we don't actually house mortgages - these are simple interest rate loans." I also began my loan through Chase & was sold to 21st Mortgage. This is the absolute worst company to take a loan from (or get sold to). If anyone out there is considering a loan through 21st Mortgage (or any of their affiliates) DO NOT DO IT!!! Please if anyone knows how to start a lawsuit, or any way to get the loan away from 21st, please post. I am not a "loser" or "irresponsible", I am the average American Citizen who has been slowly losing everything as I watch my annual pay decrease.

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