Submit a Complaint

2Flowers.com

United States

Consumer complaints and reviews about 2Flowers.com

Jay Ramirez Send email
 
Mar 17, 2012

THEY STOLE MY MONEY!!

Hello.-

I used 2flowers.com to send flowers to my girlfriend who lives abroad. I order the flowers on Friday and they were correctly delivered on Saturday, it was delivered by a local florist.-

Variety & Choice: its was ok, there were few roses options.

Quality: Fresh flowers, nice boquet.

Special Offers & Promotions: I couldnt find a coupon

Delivery Cost / Efficiency: The service fee/delivery cost its included on the price, all other international flower delivery sites add these fees at the end of the purchase.

Ease of Use / Navigation: Simple like Google

Customer Support: I didnt have chance to contact them.

Overall Star Rating: Its a really good company, I used another companies for sending flowers to my girl abroand, but this is the first on that deliver her fresh flowers on time.

5 Stars for 2Flowers.com !

For the negative reviewers, please also review sites when you get a good service from companies, because people usually only post bad reviews and not good ones.
Frederica Send email
 
Feb 28, 2012

THEY STOLE MY MONEY!!

I am really shocked by what happened to me as well! I ordered a 105$ bouquet for a sick friend in geneva, she did receive a 'pityful' bouquet compose of 2 flowers! I immediately complain and send a picture (i am tryingto upload it but no success on this site) and they answered that they will investigate and propose a 20% reimbursement that I did not accept niether received. I consider that i have been completely cheated and stolen by this company. without mentioning the fact that the bouquet was adressed to someone who has cancer and she touhgt that it was a bad joke !!! Inadmissible! I am not asking for the last time the customer service to adress my issues and reimburse me FULLY! CARD id: 13103435/ Vendor product: 13103435/ invoice: 13103435!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username