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2Flowers.com

United States

Consumer complaints and reviews about 2Flowers.com

Jay Ramirez Send email
 
Mar 17, 2012

THEY STOLE MY MONEY!!

Hello.-

I used 2flowers.com to send flowers to my girlfriend who lives abroad. I order the flowers on Friday and they were correctly delivered on Saturday, it was delivered by a local florist.-

Variety & Choice: its was ok, there were few roses options.

Quality: Fresh flowers, nice boquet.

Special Offers & Promotions: I couldnt find a coupon

Delivery Cost / Efficiency: The service fee/delivery cost its included on the price, all other international flower delivery sites add these fees at the end of the purchase.

Ease of Use / Navigation: Simple like Google

Customer Support: I didnt have chance to contact them.

Overall Star Rating: Its a really good company, I used another companies for sending flowers to my girl abroand, but this is the first on that deliver her fresh flowers on time.

5 Stars for 2Flowers.com !

For the negative reviewers, please also review sites when you get a good service from companies, because people usually only post bad reviews and not good ones.
Frederica Send email
 
Feb 28, 2012

THEY STOLE MY MONEY!!

I am really shocked by what happened to me as well! I ordered a 105$ bouquet for a sick friend in geneva, she did receive a 'pityful' bouquet compose of 2 flowers! I immediately complain and send a picture (i am tryingto upload it but no success on this site) and they answered that they will investigate and propose a 20% reimbursement that I did not accept niether received. I consider that i have been completely cheated and stolen by this company. without mentioning the fact that the bouquet was adressed to someone who has cancer and she touhgt that it was a bad joke !!! Inadmissible! I am not asking for the last time the customer service to adress my issues and reimburse me FULLY! CARD id: 13103435/ Vendor product: 13103435/ invoice: 13103435!
JFranklin Send email
 
Feb 23, 2012

THEY STOLE MY MONEY!!

I live and work in South Korea.
I used 2flowers and had no problem, to send flowers to Vladivostok, Russia.
I will use them again come February.
Provide a solid phone number to where the flowers are going, because the delivery company will call, to make sure somebody is home.
My experience was positive.

John
[email protected]
M.Archer Send email
 
Feb 23, 2012

THEY STOLE MY MONEY!!

On Aug.27th, '09 I ordered flowers for delivery to my sick mother in the Phil. online with 2flowers.com...they took my money immediately from my credit card but never delivered the flowers!! a certain S.Rodriguez contacted me and he/she said they will investigate (I guess just to string me along). After weeks of asking for my money back he/she said they will refund my money ...but as you can tell they never did and of course they stopped returning replies to my emails!! THEY DECIDED TO STEAL MY MONEY!!

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