Submit a Complaint

60" saratoga fan

United States,

Consumer complaints and reviews about 60" saratoga fan

m.ballz Send email
Aug 19, 2018

not rotating smoothly

I love the way this fan pushes air around but why is it so hard to find parts for it.
First our remote stopped working and then we got one sent to us and fan worked fine.
Then fan started to wobble on different fan speeds.
After much troubleshooting I took fan apart to see if bearings on motor have stopped working but they move smoothly.
Rotation of the fan was not smooth when rotating by hand even though bearings are good. It felt like a magnetic restriction.
Once I unplugged DC controller the fan spun freely.
Trying to find a replacement DC controller to place in fan has proved to be impossible.
I will not buy another fan from Lowes.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username