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7-Eleven

United States,
Texas

Consumer complaints and reviews about 7-Eleven

Susana Heuer Send email
 
Feb 23, 2012

Rude customer service

PEACE, LOVE, FAITH, BELIEVE, BE GREATFUL FOR WHAT YOU HAVE..EMPLOYEE APRICIATION DAY...?????/
Susana Heuer Send email
 
Feb 23, 2012

Rude customer service

I understand costumers my self, i am a consumer too. But when the phrase " COSTUMER IS ALWAYS RIGHT CAME OUT"..
PEOPLE or SOCIETY, were more respectful, it was another time, most costumer comes into a store don't even have the courteous to answer the employee the salute, or look people at the eyes, change prices, to try to get self discount, thinking employee wont notice, give you the wrong pump number, wrong color of the car, don't want to show I.D. if ask "MAY I PLEASE SEE YOUR ID. like we are suppose to remember everybody, well i am so sorry we live in a society that don know the word Respect, if the costumer will come peaceful, and respect the company policies, there would not be any friction, between the employee which is trying to do the work as the company request to be done, and then costumer will be satisfied.
Thanks
Send email
 
Feb 23, 2012

Rude customer service

On Friday 27 of June 2008, I Israel Leguizamo west to put gas at this 7eleven were I usually go tu put gas. I paid $50.00 dollars worth of gas with a $100.00 and the man at the counter said he did not have any change. So he asked if I could go and put the $50.00 worth of gas and then he would give me my change. I said that was fine it took me about 6 to 7 minutes to fill it up. It filled up with about $35.00. So I went to get my change. This is were this man (James), looked at me rude and said I was going to have to wait some more time, I answered ok that is fine. It took him 15 minutes for him to give me my change and he also yelled at me and had the nerve to tell me. "WHY ARE YOU PAYING WITH A $100. WHEN YOU ARE ONLY PUTTING $35.00), I replied because that is the only bill I have. This days with the gas prices you never know how much your tank is goung to fill up with. I been to lots of 7elevens and never been treated like this before nor had to wait for change for 15 to 30 minutes this man was upset at me because I paid with a hundred dollar bill.
Whythelongfaces Send email
 
Feb 23, 2012

Known bad ATM

They have nothing to do with the machine. It is not theirs. they can not put any signs on it per the agreement with the owner. There is a sign on ALL ATMs with a phone number for you to call to get help or report issues. Call it.
1Michael1 Send email
 
Feb 23, 2012

Known bad ATM

We went inside to use the ATM machine, The ATM went through all the motions for a withdraw except the cash doors would not open to release any money, so i told the store clerk, and he said he knows, it's been doing that for a few days. I ask why isn't there a "out of service" sign on the machine if he knew about it, he replied it wasn't his machine. That is truly bad customer service, and they could be benefiting from that ATM malfunction, that's the only reason i can see not telling people about it.

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