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Consumer complaints and reviews about 866-235-7681

Jmking71 Send email
Feb 23, 2012

money taken without permission

Company name:
Payment Assistance
9190 Double Diamond Road
Reno, NV 89521

Brenrm Send email
Feb 23, 2012

money taken without permission

This number (8662357681) appears on my bank account with a deduction from my account for $30.00. When I called to find out who they are and why they took $30 from my account, I was told they needed additional information to verify who I am before they could help me. I said "All I need to know is the name of your company and the reason you've deducted money from my bank account." I was told again that no one could help me until I provided information to verify who I was. I did give my name and phone (they had the phone number on caller ID any way), but I asked to speak with a supervisor to find out what was going on. The person refused and repeated the need to verify additional information. I finally convinced them to put me on hold and seek a supervisor; she came back on the line and read the same "script" she'd been reading all along ... "I cannot help you until you verify some additional information." I said again that I wanted to speak with the supervisor and was told "As I told you, there is no supervisor available." I said "No, you never said that, but I will wait." I was then disconnected. I'm madder than hell, and something needs to be done to prevent this type of theft. They've also deducted pennies last week, but re-deposited. I thought it was a mistake made by my bank. I forget at what point I got this information, but I was told that I was speaking to the loan verification department. I recently applied for an online payday loan. Have signed nothing that would authorize a deduction such as this. I still do not know the name of the company operating this scam. Any one findi that information? My next step is a visit to the!!
Frank84 Send email
Feb 23, 2012

money taken without permission

if you applied for payday loans then that is absolutlely how they got your info..especially if you did an online payday loan, i applied for an online payday loan on a few websites and the same thing happend to me..i went to my bank and they filed a claim and are retunring the $30, i oput that account on hold and opened a new account, i would reccommend the same to anyone who has had this issue with this scam company.
Jennyg14 Send email
Feb 23, 2012

money taken without permission

This "company" took $30.00 out my checking account with out my permission. I have no idea how they got my information and I'm unable to get any assistance from them when I try to call.

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