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A&E Appliance Service

United States,
California

Consumer complaints and reviews about A&E Appliance Service

Maccgizzle Send email
 
Feb 23, 2012

Missed Appointments

Oliver, your complaint sounds like it could have described my experience with A&E repair perfectly. I just filed a BBB complaint, but I'm not done yet. I honestly believe that A&E might have the worst service/repair in the entire country.
Angry Oliver Send email
 
Feb 23, 2012

Missed Appointments

These guys can't keep appointments and have no plan B. It seems they have only one repairman in the area and if he decides not to work, you are SOL. I made an appt with Sears to fix my Jenn Air refridgerator but when the repair guy showed up he said he wasn't allowed to work on built in models - even though I told them it was built in when I made the appt. He said I had to all A&E for a built in. I made an appt with them, they called the night before to say a technician wasn't available. They then called me daily, leaving messages about how important it was to make another appt. This went on for several days and I finally was able to call and make another appt. This time they called to cancel ON THE DAY OF THE APPT AFTER I ALREADY TOOK TIME OFF WORK - TWO HOURS INTO THE APPT. TIME FRAME!! UNBELIEVABLE. I will obviously not be calling them to reschedule an appt. Worst possible service I have ever experienced.

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