Misrepresented
Apparently AARP has been sending this crappy little good for nothing bag for a long time (looks like the complaints started in 2009 on here). The bag in the photo shows a bag with 3 (possibly 4) zippered pockets and a large AARP logo on the bottom pocket. I renewed my membership only to receive an insulated miniature bag that as others have said, isn't good for much of anything, and they had the balls to send me my membership card with ANOTHER offer for the zippered bag when you give a gift membership. I emailed them a nice email asking for a replacement as I'd thought they'd shipped out the wrong one. Never heard back from them. They sent me renewal notices I don't know how many times per year when I was only a member for one year several years ago. I shouldn't have fallen for the ad, but I did because nowhere on it did it say anything about them having the option to replace the bag with a similar item at their discretion. I like their magazine, but I'm not happy with the way they communicate things to their CUSTOMERS - and I still want the other bag. I've offered to send this bag back to them.